COMMUNICATION HANDBOOK
COMMUNICATION HANDBOOK
COMMUNICATION HANDBOOK
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ABB Lummus Global B.V.<br />
<strong>COMMUNICATION</strong> <strong>HANDBOOK</strong><br />
COMMUNICATING EFFECTIVELY<br />
Introduction<br />
The purpose of this Communication Handbook is to assist you in communicating<br />
effectively. It gives clear practical tips per each topic that might be applicable to<br />
your daily communication within the company.<br />
The layout of the Handbook is very simple with an index of topics for quick reference.<br />
There are also some pages at the end of the Handbook, which you can use<br />
for your personal notes.<br />
The Handbook is advised to be kept on the work desk for an easy reach when<br />
needed.<br />
For further support and advice on communication you can always contact the<br />
TQM Communication Group in room 1317 (Alexandra Atepaeva, Debbie Evers,<br />
Loes van Gijn, Bianca de Ruiter).<br />
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