20.03.2013 Views

PeopleSmart in Business eBook - The Platinum Rule

PeopleSmart in Business eBook - The Platinum Rule

PeopleSmart in Business eBook - The Platinum Rule

SHOW MORE
SHOW LESS

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

Chapter 4<br />

Creat<strong>in</strong>g Personal Power<br />

Through Behavioral<br />

Adaptability<br />

What is it?<br />

Behavioral adaptability is the key to success with the diff erent types.<br />

With adaptability, we can treat the other person the way he wants to be<br />

treated. We defi ne it as the will<strong>in</strong>gness and ability to engage <strong>in</strong> a range of<br />

behaviors not necessarily characteristic of your style <strong>in</strong> response to effectively<br />

deal<strong>in</strong>g with the requirements of a situation or relationship. Behavioral<br />

adaptability is someth<strong>in</strong>g applied more to yourself (to your patterns,<br />

attitudes, and habits) than to others. It <strong>in</strong>volves mak<strong>in</strong>g strategic<br />

adjustments to your methods of communicat<strong>in</strong>g and behav<strong>in</strong>g, based on<br />

the particular needs of the relationship at a particular time. Adaptable<br />

people try to meet the expectations of others by practic<strong>in</strong>g tact. Th ey<br />

make the choice to go beyond their own comfort zone so others feel<br />

more comfortable—especially with the derived results.<br />

What adaptability isn’t<br />

Adaptability does not mean imitation of the other person’s behavioral<br />

style. It does mean adjust<strong>in</strong>g your Openness and Directness <strong>in</strong> l<strong>in</strong>e with<br />

73

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!