PeopleSmart in Business eBook - The Platinum Rule

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196 Claim Your Bonus and an assured presence. On the fl ip side, having a keen eye for others’ unspoken messages will enable you to know what they are really saying - before they open their mouths to speak. Alessandra On NonVerbal Communication MP3 will help you get it right! In just the one hour it takes to listen to my Alessandra On NonVerbal Communication MP3, you’ll walk away knowing how to target yours and others’ specifi c gestures, movements, vocal intonations - and decipher what they all mean. It really works. Once you understand this non-verbal language, you’ll be able to use it to your advantage. Th e winner in you will consistently shine through, and no one will be able to fool you again. Buy It Now! http://www.alessandra.com/products/productdetails. asp?productid=86 Th e Platinum Rule - Two-Hour DVD Dr. Tony Alessandra delivers a LIVE program in front of several hundred business people in a Detroit theatre. You get nearly 75 dynamic minutes of Th e Platinum Rule topic and a BONUS of nearly 45 minutes on Customer Loyalty and Collaborative Selling on a single DVD. Lucky for you and me, there were two studio-quality cameras rolling that caught every word, every laugh, and every nugget-of-wisdom Tony had to share that day. Now you can laugh as you learn how to gain instant rapport and get along with nearly anybody you meet no matter who they are. Th at day, Dr. Tony Alessandra, author of 13 books, veteran of over 2,000 paid speeches, taught several hundred people the easiest, most fun way to master people skills and selling skills. Now he wants to teach you too. Yes. Th ere have been countless books and videos produced on this subject, but if you weren’t in Detroit, you have not seen the best of the best. And it was magic.
“If you have ever had a personality confl ict with another human being - get this DVD.” Aft er you watch this DVD, you’ll understand why corporations like IBM, Ford, AT&T and numerous other Fortune 500 companies are willing to pay Tony thousands of dollars for 60 minutes of his time. But don’t be fooled. Even though Tony keeps you laughing, he doesn’t forget to deliver powerful content. Apply the simple techniques Tony shares with you and you get immediate results. Dr. Tony has spent over 30 years tweaking his fi ndings into two simple questions. Know the answers to these two questions, along with some additional knowledge Tony shares with in this highly entertaining DVD, and you hold the key to one of the most powerful human relationship concepts in the world. Don’t put off getting this DVD of Dr. Tony in action. You’ll watch it again and again. Buy It Now! http://www.alessandra.com/products/productdetails. asp?productid=23 Th e Platinum Rule Video Training How to train your team to have instant rapport and immediate chemistry with your customers, suppliers and each other. “Whether you’re selling, negotiating, or dealing with problem customers, knowing and applying Th e Platinum Rule will increase your success.” Your people will get interested right from the start. Unlike many training fi lms done in studio with “talking-heads” – this was fi lmed in front of a “live” audience of hundreds of people. Dr. Tony Alessandra shares his simple, fun and easy to understand techniques on how to deal with other people much more eff ectively. 197
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People Smart: In Business Copyright
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Dedications From Tony Alessandra: T
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Table of Contents I Introduction 1
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II Introduction DISCstyles model. I
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IV Introduction Consequently, they
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VI Introduction Th is is a reader-f
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2 One: The Platinum Rule near her.
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4 One: The Platinum Rule second rea
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6 One: The Platinum Rule Modify you
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8 One: The Platinum Rule Most of th
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12 Two: I Know Who You Are, But Wha
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Chapter 3 How Will You Know One Whe
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Direct people are faster paced, mor
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What sort of feedback do you suppos
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Some are more, some less It is impo
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(I) Likely to reserve the expressio
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to stand further away from you, eve
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Ranges of behavior Whether a person
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To identify a person’s behavioral
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Th e second participant speaks with
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Dominant Directors may like to let
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signs personal birthday and Christm
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Shares personal More pitch Much han
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posters, and other personal items.
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phone and like to build a personal,
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fully and with less expression than
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tive and logical alternative for so
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If the shoe fi ts Th e dimensions t
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DAILY EXAMPLES OF THE FOUR STYLES S
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74 Four: Creating Personal Power Th
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94 Five: On the Job Dominant Direct
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96 Five: On the Job never buys gree
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98 Five: On the Job From bus excurs
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100 Five: On the Job pecially, brin
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102 Five: On the Job • Implement
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104 Five: On the Job Non-Interactin
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106 Five: On the Job What do Intera
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108 Five: On the Job task and take
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110 Five: On the Job • Librarian
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112 Five: On the Job others, follow
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114 Five: On the Job Steady Relater
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116 Five: On the Job • Dislike ta
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118 Five: On the Job In business, C
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120 Five: On the Job C leaders Caut
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122 Five: On the Job may make it a
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124 Five: On the Job • Work with
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128 Six: Leadership Styles Th e dif
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130 Six: Leadership Styles staff me
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132 Six: Leadership Styles the same
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134 Six: Leadership Styles person w
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136 Six: Leadership Styles boring s
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138 Six: Leadership Styles clinch t
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140 Six: Leadership Styles Making d
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142 Six: Leadership Styles between
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144 Six: Leadership Styles do that,
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Page 183 and 184: How to Sell Your Product or Service
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Page 189 and 190: #2—studying S needs Steady Relate
Page 191 and 192: identify which employees deserve im
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Page 199 and 200: Now, a Word About Our Authors… An
Page 201: ship & Character. Dr. O’Connor ha
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Page 216 and 217: 198 Claim Your Bonus It’s fun. It
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