PeopleSmart in Business eBook - The Platinum Rule

VI
Introduction
Th is is a reader-friendly book, with lots of charts and graphs to
summarize and explain the text. Th e reader can use and reuse it as
a constant companion for dealing with diffi cult people and stressful
situations. People Smart shows clearly how to understand both your
own unique strengths and inherent shortcomings and those of others.
It gives you the tools to get what you want in various life situations with
family, friends and loved ones. Th is book equips you with the power
and knowledge to cash in on its insights through more positive and
productive exchanges with others. You can realistically take charge of
improving all your relationships and this book shows how.