PeopleSmart in Business eBook - The Platinum Rule
PeopleSmart in Business eBook - The Platinum Rule PeopleSmart in Business eBook - The Platinum Rule
130 Six: Leadership Styles staff members. If a CEO doesn’t verbalize, clarify, and gather input about what everyone is working toward, how can the company function smoothly? Who’s managing whom? Managing Dominant Directors is no easy task because they want to manage you! You can squelch them or you can encourage them to take control of certain arenas. Why not work with the D’s strengths by allowing him to take the reins, where qualifi ed, on particular projects? His preference for change and innovation makes him the natural choice for new frontier programs where he can implement his own ideas. Make sure the Dominant Director understands he needs to check with you at specifi c intervals, or he may demonstrate the renegade syndrome—doing his own thing, without answering to anyone but himself. Getting Dominant Directors to decide Dominant Directors tend to make autonomous, no-nonsense decisions. If the decision will help them meet their goals, they go for it; if not, they’ll typically say no. One of the few times this type will procrastinate in reaching a conclusion is when it will take too much time or eff ort to do the homework to determine the best alternative. You can prevent this procrastination by simply providing a brief analysis for each option you present to a Dominant Director. Motivating Dominant Directors Provide them with options and clearly describe the probabilities of success in achieving goals. “Ross, here are four possibilities for developing the Evans Estate. I’ve highlighted the key points for each suggestion, and included costs and time projections on the bottom of each one. Th e choice is yours.”
Compared to the other types, Dominant Directors are more likely to thrive in pressure cooker situations. Th ey naturally gravitate toward those power positions and career areas where they can take charge: executives, politicians, military offi cers, stockbrokers, and newspaper reporters. Th ink of win-at-any-cost tennis pros. When in doubt, they question the decisions made by the referee. For better or worse, they deal directly with the source. It’s not how you play the game—it’s winning! And winning, more than anything else, motivates this type. Complimenting Dominant Directors Mention their achievements, upward mobility, and leadership potential. Omit personal comments and focus on their track record. “Jones, you’ve exceeded our company goals every month for the past year and have put in more hours than anybody but the top offi cials here. Th e CEO has his eye on you for an upcoming vice-presidential slot.” Counseling Dominant Directors Stick to the facts. Draw them out by talking about the desired results. Th en discuss their concerns. Focus on tasks more than feelings. Ask them how they would solve the problem. “Anne, we’ve heard a few comments that need to be addressed. It seems that some of your employees don’t feel appreciated for the extra hours they’ve been putting in for you on the Evans project. Th ey say they’ve given up social engagements and worked 14-hour days to beat your deadline. How do you think we can bolster their morale?” Correcting Dominant Directors Describe what results are desired. Show them the gap between actual and desired. Suggest clearly the improvement that is needed and establish a time when they will get back to you. “We need to streamline communication around here so that one hand knows what the other is doing. Last month, we had two separate divisions calling on 131
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130<br />
Six: Leadership Styles<br />
staff members. If a CEO doesn’t verbalize, clarify, and gather <strong>in</strong>put<br />
about what everyone is work<strong>in</strong>g toward, how can the company function<br />
smoothly?<br />
Who’s manag<strong>in</strong>g whom?<br />
Manag<strong>in</strong>g Dom<strong>in</strong>ant Directors is no easy task because they want<br />
to manage you! You can squelch them or you can encourage them to<br />
take control of certa<strong>in</strong> arenas. Why not work with the D’s strengths<br />
by allow<strong>in</strong>g him to take the re<strong>in</strong>s, where qualifi ed, on particular projects?<br />
His preference for change and <strong>in</strong>novation makes him the natural<br />
choice for new frontier programs where he can implement his own<br />
ideas. Make sure the Dom<strong>in</strong>ant Director understands he needs to<br />
check with you at specifi c <strong>in</strong>tervals, or he may demonstrate the renegade<br />
syndrome—do<strong>in</strong>g his own th<strong>in</strong>g, without answer<strong>in</strong>g to anyone<br />
but himself.<br />
Gett<strong>in</strong>g Dom<strong>in</strong>ant Directors to decide<br />
Dom<strong>in</strong>ant Directors tend to make autonomous, no-nonsense decisions.<br />
If the decision will help them meet their goals, they go for it; if<br />
not, they’ll typically say no. One of the few times this type will procrast<strong>in</strong>ate<br />
<strong>in</strong> reach<strong>in</strong>g a conclusion is when it will take too much time<br />
or eff ort to do the homework to determ<strong>in</strong>e the best alternative. You<br />
can prevent this procrast<strong>in</strong>ation by simply provid<strong>in</strong>g a brief analysis<br />
for each option you present to a Dom<strong>in</strong>ant Director.<br />
Motivat<strong>in</strong>g Dom<strong>in</strong>ant Directors<br />
Provide them with options and clearly describe the probabilities of<br />
success <strong>in</strong> achiev<strong>in</strong>g goals. “Ross, here are four possibilities for develop<strong>in</strong>g<br />
the Evans Estate. I’ve highlighted the key po<strong>in</strong>ts for each<br />
suggestion, and <strong>in</strong>cluded costs and time projections on the bottom of<br />
each one. Th e choice is yours.”