2012 Promega catalogue
2012 Promega catalogue
2012 Promega catalogue
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Cell Signaling<br />
Maxwell ® 16 Flexi Method Firmware<br />
Product Size Cat.# Price ($)<br />
Maxwell ® 16 Flexi Method Firmware 1 each AS6411 Pls. Enq.<br />
For Research Use Only. Not for Use in Diagnostic Procedures.<br />
Description: Certain sample types present unique challenges for DNA, RNA<br />
or recombinant protein extraction. The Maxwell ® 16 Flexi Method Firmware<br />
provides the flexibility and control to modify or create automated methods<br />
for the Maxwell ® 16 Instrument. You have the ability to optimize multiple<br />
instrument parameters to tailor instrument operation to your unique needs. It’s<br />
Personal Automation just the way you want it. The Maxwell ® 16 Flexi Method<br />
Firmware allows users to change 5 key instrument operating parameters:<br />
• Lysis time<br />
• Binding<br />
• Drying<br />
• Elution<br />
• Paramagnetic particle capture<br />
You program the Maxwell ® 16 Instrument by following on-screen prompts and<br />
entering changes through the instrument keypad; no external PC or programming<br />
knowledge is required. User-defined optimized methods are as easy to<br />
use as pushing the Start button. The Flexi Method Firmware also allows you to<br />
save and password-protect your unique methods. Make and save changes as<br />
you define the key instrument operating parameters that impact your successful<br />
results.<br />
The Flexi Method Firmware can be installed on existing AS1000 and AS2000<br />
Maxwell ® 16 Instruments by purchasing the AS6411 CD-ROM, which contains<br />
the Firmware, installation software and Technical Manual. Flexi Method Firmware<br />
ordered with the purchase of a new AS2000 Instrument will be installed<br />
at the factory.<br />
Features:<br />
• Achieve Confidence in your Results: You control operation of key<br />
instrument operating parameters.<br />
• Address Key Unanswered Questions: Flexibilty gives you the ability to<br />
optimize Maxwell ® 16 operation to your sample and scientific needs.<br />
• Spend More Time Generating Data: Follow simple on-screen prompts<br />
to program instrument from the keypad. Press Run to start.<br />
Protocol Part#<br />
Maxwell ® 16 Flexi Method Firmware Technical Bulletin TB381<br />
Maxwell ® 16 Service and Support<br />
Product Size Cat.# Price ($)<br />
Maxwell ® 16 Premier Warranty 1 each SA2000 Pls. Enq.<br />
Maxwell ® 16 Standard Service Agreement 1 each SA2010 Pls. Enq.<br />
Maxwell ® 16 Premier Service Agreement 1 each SA2015 Pls. Enq.<br />
Maxwell ® 16 Preventative Maintenance 1 each SA2020 Pls. Enq.<br />
Maxwell ® 16 Installation Qualification 1 each SA1001 Pls. Enq.<br />
Maxwell ® 16 Operational Qualification<br />
Maxwell<br />
1 each SA1011 Pls. Enq.<br />
® 16 Installation and Operational<br />
Qualification 1 each SA1021 Pls. Enq.<br />
SA2000, SA2010, SA2015, SA2020 For Research Use Only. Not for Use in Diagnostic<br />
Procedures.<br />
Description: The Standard Warranty, included in the system price, covers<br />
all parts, labor and shipping to and from our depot repair location as well as a<br />
loaner instrument upon request. The loaner will be shipped via standard ground<br />
shipment and will arrive in 5 to 7 working days. We will repair your instrument<br />
and return it to you performing to original factory specifications.<br />
The Premier Warranty (SA2000) covers all parts, labor and shipping to and<br />
from our depot repair location as well as your choice of a loaner instrument<br />
within 1 working day or on-site repair by a factory-trained service technician.<br />
We will repair your instrument and return it to you performing to original factory<br />
specifications. It also includes one preventive maintenance visit.<br />
For complete and up-to-date product information visit: www.promega.com/catalog<br />
The Standard Service Agreement (SA2010) covers all parts, labor and<br />
shipping to and from our depot repair location as well as a loaner instrument<br />
upon request. The loaner will be shipped via standard ground shipment and will<br />
arrive in 5 to 7 working days. If your Maxwell ® 16 Instrument needs repair, we<br />
will provide a box for shipment of the instrument back to our service facility. We<br />
will repair it and return it to you performing to original factory specifications.<br />
The Premier Service Agreement (SA2015) includes all parts, labor and shipping<br />
to and from our depot repair location as well as your choice of a loaner<br />
instrument within 1 working day or on-site repair by a factory-trained service<br />
technician. You can utilize our depot repair and receive a loaner instrument in<br />
one working day or you can elect to have one of our service technicians service<br />
it in your lab. Additionally, it includes one annual preventive maintenance visit<br />
per year.<br />
In order to keep the system operating at peak performance, <strong>Promega</strong> recommends<br />
that Maxwell ® 16 Instruments receive a Preventive Maintenance<br />
(SA2020) check after 12 months of use. During this procedure, our qualified<br />
service personnel test the instrument, check parts for wear and replace them<br />
as needed. Additionally, the system is aligned and performance is verified.<br />
Documentation for your files is provided. The preventive maintenance service is<br />
performed by returning the instrument to the factory.<br />
The Installation Qualification (SA1001) provides a series of formal on-site<br />
instrument checks, delivers written documentation of instrument functionality,<br />
and demonstrates that everything ordered with your instrument is supplied<br />
and installed in your laboratory. Upon delivery to the lab, the instrument and<br />
its components will be visually inspected and reviewed for completeness.<br />
Following the inspection, the instrument will be powered on to confirm that the<br />
system is properly functional.<br />
The Operational Qualification (SA1011) demonstrates that the Maxwell ® 16<br />
will function according to its operational specifications. An instrument specialist<br />
will check the instrument’s alignment and then perform an operational test<br />
run to ensure that all of the hardware modules function correctly. Following<br />
the documentation of these tests, familiarization training with the instrument’s<br />
operators will occur. The specialist will also explain all of the sections of the<br />
instrument log book.<br />
The Installation and Operational Qualification package (SA1021) includes<br />
all of the components from both SA1001 and SA1011 in one service product.<br />
Features:<br />
• Multiple Options to Meet Your Needs: Allows you to select the warranty<br />
coverage or service agreement that best meets the needs of your lab.<br />
• Factory-Trained Specialists: Ensures your instrument is repaired quickly<br />
and effectively.<br />
• Expert Technical Service: <strong>Promega</strong> experts can help you solve problems<br />
quickly.<br />
• Fixed-Cost Service Products: Predictable support expenditures.<br />
• Ongoing System Documentation: Allows audit tracing and compliance.<br />
199<br />
11<br />
Molecular Diagnostics<br />
Section<br />
Contents<br />
Table of<br />
Contents