Zoru Bhathena
Zoru Bhathena
Zoru Bhathena
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We had no idea about what is going on…<br />
• No o pproper ope list s oof receivables ece ab es<br />
• No proper record of inventory<br />
• No proper records of orders<br />
• No proper understanding of DDP<br />
− Nine months delay in production, production but no priority list<br />
Simple Rules of Survival:<br />
• Respond to the customer who shouts the loudest<br />
• If customer has paid advance, advance ignore him the most<br />
7<br />
© 2008 TOCICO. All rights reserved.<br />
TOCICO 2008 Conference
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