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Zoru Bhathena

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What made the Difference – A TOC<br />

Practitioners Perspective<br />

• Owners win-win attitude<br />

TOCICO 2008 Conference<br />

• Encourage people to aim high, but provide safety net…do not<br />

punish for failure!!!<br />

• AAvoid id analysis-paralysis…only l i l i l corrective ti action ti<br />

• Focus on company performance…rather than individual, regional<br />

or any other such measures<br />

• What is a month? An year consist of 52 weeks<br />

• No negative talks please!!!<br />

• Talk about empowerment…people can take the pricing decision on<br />

their own..from zero to 1000% of the list price<br />

29<br />

© 2008 TOCICO. All rights reserved.

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