Zoru Bhathena
Zoru Bhathena
Zoru Bhathena
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Insight: No No-body body (including customer) has any clue<br />
when the machines are really required<br />
Sales Executive:<br />
Yesterday When do<br />
want the<br />
machine<br />
Customer:<br />
@$%&<br />
What do you mean when?<br />
I wanted it yesterday<br />
TOCICO 2008 Conference<br />
desptached?<br />
Now try and build the machine on urgent basis and you find out<br />
that the machine is not required at-least for next six months<br />
SSo there th goes your Reliability R li bilit and d Rapid R id Response R offer…out ff t of f the th<br />
window<br />
10<br />
© 2008 TOCICO. All rights reserved.
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