MGC-25/50/100 MGC+50/100 - Polycom

Test Results
Appendix A - Falcon Diagnostic Tool
5. In the Test Selection window select the diagnostic tests to be performed.
6. If you have an IP or IPN card installed on your MCU, one of the tests that is run is the
LAN test. To complete the LAN test, you must fill-in the IP Test fields. For a
description of completing the IP Test fields, see “IP Test Box” on page 1-72.
7. Click Run.
The test results appear in the Test Results pane. For a detailed description of the Test
Summary pane, see “Test Results Pane” on page 1-72.
Post Testing Procedure for MGC-25 Units
• After all the tests have been completed on an MGC-25 unit, replace the ISDN
Loopback cable with the standard ISDN cable.
The test results appear dynamically in the Test Results pane as the tests run.
To save the table that is displayed in the Tests Results window to the Falcon Logs
folder:
• In the Test Results pane, click the Save Summary button. The log is named using the
MCU name, Slot ID, Card name, Unit, Processor and Word summary.
To save the faults details as they appear in the Details box:
• After the tests are completed, click the Save Details button in the Test Results pane.
The Test Results, Faults and Summaries are saved together with the Log files in the folder
designated for that purpose when the Log file path was set. These files can be sent to
support personnel to help them understand any problems with the hardware that may
appear after the diagnostics are run.
79