MGC-25/50/100 MGC+50/100 - Polycom

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MGC Release Notes - Version 7.5 Connecting to an MCU 74 Before running the diagnostic tests on an MCU, you must connect the MCU to the Falcon diagnostic tool. To connect the Falcon diagnostic tool to a specific MCU: 1. Double-click on the selected MCU icon or right-click on the MCU icon and click Connect from the right mouse menu or the Main menu options. A message appears indicating that the MCU must be reset in the Falcon mode. 2. Click OK. You must close all On Going Conferences before opening the Falcon diagnostic tool. If a conference is running when you try to connect to an MCU, an error message is displayed indicating that you must first close the On Going Conference. When the Falcon diagnostic tool resets the MCU, it identifies the MCU cards that can be tested. Cards that cannot be tested are displayed in the MGC Manager but not in the Falcon tool.
Running Diagnostic Tests Appendix A - Falcon Diagnostic Tool After you connect to an MCU, you can run the diagnostic tests. The Falcon tool reads the available cards in the MCU, and a list of tests relevant to the selected element is displayed in the Test Selection box. For a list of the specific tests run on each element, see “Diagnostic Tests” on page 1-66. Connecting the ISDN Loopback and LAN cables If you run a LAN test on an IP+ or IPN card, or an ISDN Loop test on an IPN card, you must connect the ISDN Loopback or LAN cables to the MCU before you run the diagnostic tests PPP (Point to Point Protocol) support enables the operator to establish TCP/IP communication with the MCU over a telephone line with a modem, or directly by means of a serial connection. If a modem connection is used, the modem must be connected to one of the MCU's serial connectors. If a direct line connection is used, the remote station must be connected to the MCU by means of a Null Modem cable. When the PPP is used, there is no need to run the LAN test. If you do not fill in the IP Test box, a pop-up box appears when the LAN test is about to run. You can cancel the LAN test at that time. To connect the LAN cable and the ISDN Loopback cable to the MGC-25 unit: 1. On the MGC-25 unit, ensure that the Control LAN cable is connected to the Control LAN port. 2. Ensure that a second LAN cable is connected to the LAN 1A port. These two cables are necessary to run the LAN diagnostic tests on the installed IPN cards. 75
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MGC-25/50/100 MGC+50/100 Release No
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Table of Contents Version 7.5 - New
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Version 7.5 - New Features List The
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Table 1: New Features List (Continu
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Version 7.5 Upgrade Package Content
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# Board Type Prior to Installation
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Table 1: Version 7.5 Interoperabili
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Dongle Upgrade Dongle Information T
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Software Upgrade Procedure MGC-25
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6. Click Download. Save the new don
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Software Upgrade Procedure Upgradin
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Installing the MGC Manager Software
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Detailed Description - Video Detail
Page 27 and 28: Detailed Description - General Netw
Page 29 and 30: Secure Socket Layer (SSL) Detailed
Page 31 and 32: 9. Paste the certificate’s text i
Page 33 and 34: Detailed Description - General —
Page 35 and 36: Ad Hoc Auto Cascade Detailed Descri
Page 37 and 38: Limitations Detailed Description -
Page 39 and 40: HTTP File Transfer Mode Detailed De
Page 41 and 42: Direct IP Dial-in Detailed Descript
Page 43 and 44: Detailed Description - General —
Page 45 and 46: Detailed Description - General MGC+
Page 47 and 48: Corrections, Pending Issues and Lim
Page 49 and 50: Table 4: Corrections between Versio
Page 51 and 52: Corrections between Versions V.7.0
Page 53 and 54: Version 7.5 Pending Issues Table 6:
Page 55 and 56: Table 6: Pending Issues (Continued)
Page 57 and 58: Table 6: Pending Issues (Continued)
Page 59 and 60: Table 7: System Limitations (Contin
Page 69 and 70: Appendix A - Falcon Diagnostic Tool
Page 71 and 72: Table 8: Diagnostic Tests Card Unit
Page 73 and 74: Table 8: Diagnostic Tests Card Unit
Page 77: Setting the Log Files Path Appendix
Page 83 and 84: Test Results Appendix A - Falcon Di
Page 85 and 86: Appendix - Adding an MCU to the Net
Page 87 and 88: Log File Report Examples Appendix A
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MGC-25/50/100 MGC+50/100 - Polycom

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