MGC-25/50/100 MGC+50/100 - Polycom

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<strong>MGC</strong> Release Notes - Version 7.5 72 If no selection is made in the Test Options box, the tests will run one time. Test Selection The Test Selection box displays the tests that are available for the selected element. All - Selects all the diagnostic tests to run. Tests vary depending on the selected MCU component, for details, see Table 8 on page 1-66. When the MCU icon or card icon is selected, all tests are run by default. When a card unit is selected, tests can be selected individually. Run button - Initiates the diagnostic tests that are selected. Stop button - Terminates on going diagnostic tests. IP Test Box The IP Test box is active during the LAN test. The IP Address, Subnet Mask and Default Gateway information must be entered. If these parameters are not entered, a pop-up box appears when the diagnostics run the LAN test, and these fields must be entered at that time. You can cancel the LAN test instead of entering the IP Test values. IP Address - This is the address of the card and should be provided by the System Administrator. Subnet Mask - This is provided by the System Administrator. Default Gateway - This is necessary to test the LAN Controller. Test Results Pane As the tests are run, the results are displayed in the Test Results table. A log report is written containing these results. The test categories depend on what tests are run. When the MCU icon is selected in the Browser pane, two terms are displayed: Card and Status. When the cards or units are selected, there are five terms displayed in this window: Table 11: Test Selection Categories and Descriptions Field Description Card Displays the name of the card and its serial number. Unit Identifies the unit on the card. Test Identifies the test. Status Describes whether or not the test was completed, if it timed out, whether the test passed or failed. Time Left Lists the time left to run on the test. When you click on a test result (a row) in the summary table, the test details re displayed in the Details box. The two buttons below the Details box determine how the test results are saved in the log report. Save Details - Saves the details as they appear in the Details box. Save Summary - Saves the table in the Tests Results pane to the Falcon Logs folder. The log is named using the MCU name, Slot ID, Card name, Unit, Processor and Word summary.
Setting the Log Files Path Appendix A - Falcon Diagnostic Tool Whenever you connect to an MCU, a new log file is started. All Falcon functions are saved to a log file. The Log option in the main menu enables you to define the location of the folder where the log files are sent. You can restrict the logs to record only detected faults discovered during a diagnostic test. These log files can be sent by the system administrator to <strong>Polycom</strong> support to help resolve any problems that might occur. In addition, any Test Results or Test Summaries are sent to the folder in which the log files are stored. If you save Only Faults in the Log menu, files with just the faults discovered in the test results will be available in the log file folder. Otherwise, all the results are recorded. To set the Log file path: 1. In the Log menu, click Set Log File Path. A browser opens to set the log file path. 2. Select the Folder to store the log files and click OK. To filter the log file to list only the test faults: • In the Log menu, click Only Faults. 73
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MGC-25/50/100 MGC+50/100 Release No
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Table of Contents Version 7.5 - New
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Version 7.5 - New Features List The
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Table 1: New Features List (Continu
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Version 7.5 Upgrade Package Content
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# Board Type Prior to Installation
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Table 1: Version 7.5 Interoperabili
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Dongle Upgrade Dongle Information T
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Software Upgrade Procedure MGC-25
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6. Click Download. Save the new don
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Software Upgrade Procedure Upgradin
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Installing the MGC Manager Software
Page 25 and 26: Detailed Description - Video Detail
Page 27 and 28: Detailed Description - General Netw
Page 29 and 30: Secure Socket Layer (SSL) Detailed
Page 31 and 32: 9. Paste the certificate’s text i
Page 33 and 34: Detailed Description - General —
Page 35 and 36: Ad Hoc Auto Cascade Detailed Descri
Page 37 and 38: Limitations Detailed Description -
Page 39 and 40: HTTP File Transfer Mode Detailed De
Page 41 and 42: Direct IP Dial-in Detailed Descript
Page 43 and 44: Detailed Description - General —
Page 45 and 46: Detailed Description - General MGC+
Page 47 and 48: Corrections, Pending Issues and Lim
Page 49 and 50: Table 4: Corrections between Versio
Page 51 and 52: Corrections between Versions V.7.0
Page 53 and 54: Version 7.5 Pending Issues Table 6:
Page 55 and 56: Table 6: Pending Issues (Continued)
Page 57 and 58: Table 6: Pending Issues (Continued)
Page 59 and 60: Table 7: System Limitations (Contin
Page 69 and 70: Appendix A - Falcon Diagnostic Tool
Page 71 and 72: Table 8: Diagnostic Tests Card Unit
Page 73 and 74: Table 8: Diagnostic Tests Card Unit
Page 75: Appendix A - Falcon Diagnostic Tool
Page 79 and 80: Running Diagnostic Tests Appendix A
Page 83 and 84: Test Results Appendix A - Falcon Di
Page 85 and 86: Appendix - Adding an MCU to the Net
Page 87 and 88: Log File Report Examples Appendix A
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