MGC-25/50/100 MGC+50/100 - Polycom

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MGC Release Notes - Version 7.5 64 Table 7: System Limitations (Continued) No. Category Description ID# 92. Video When resetting the video units quickly (one after the other), the video card status changes to Major. 93. Video Video force settings are not saved after interactively (Drag & Drop) moving a participant from an Operator conference to the Home conference. 94. Video On QCIF endpoints the supported layouts are up to 3x3 only (not 4x4 for instance). 95. Video Switching 96. Video Switching 97. Video Switching When moving an endpoint that supports H.261, H.263 and H.264 from a Video Switching conference set to H.261 to a Video Switching conference set to H.263 or H.264 it connects as Secondary. When disconnecting and reconnecting the endpoint it still connects as Secondary. When an FX endpoint connects to a conference set to 4CIF & 15 fps and if the conference video format changes to CIF or QCIF, the MCU connects the endpoint at 15 fps, although it should have connected the endpoint at 30 fps. A Video Switching conference reservation with 4CIF Video Format and 15 fps Frame rate settings, the conference starts with CIF - 30 fps settings. 98. Video+ When changing the default layouts for Auto Layout in the confer.cfg file, the Auto Layout is activated only after the fourth participant connects to the conference. 99. Video+ Up to 128 participants can be connected to a single Video+ card. 100. Video+ During a video conference with XGA Content, when there is a speaker switch, a delay of 6-10 seconds occurs before the video feed changes to the new speaker. 101. VTX1000 The VTX1000 check box function included with MGC Manager version 7.5, will only be available in later versions. — Wait a few seconds for the board to change to Normal, and then reset the next unit. 3838 18421 6947 and 16869 13979 18479 — — 19333 Workaround/ Remarks
Appendix A - Falcon Diagnostic Tool Detailed Description Appendix A - Falcon Diagnostic Tool The Falcon diagnostic tool is an add-on to the MGC application that enables you to run diagnostic tests on the hardware and software of the MGC-25, MGC-50 and the MGC-100 units. The Falcon diagnostic tool is used by used by Polycom support personnel or the customer's System Administrator to provide data for checking the hardware performance. When running the Falcon Diagnostic tool, it is best to run all the available tests on each applicable card to locate any problem in the hardware. If a fault is discovered, it should be reported to Polycom support personnel. More specific diagnostic tests can then be run on the units. The Falcon diagnostic tool runs diagnostic tests on the following cards on: MGC+50/MGC+100/MGC-50/MGC-100: • The Audio+ cards • The Video+ cards • The IP+ cards • MUX+ cards MGC-25: • The Audio+ card • The Video+ cards • The IPN card On the MGC-25 unit, the IPN card can be configured as a virtual NET-2, IP+ and MUX+ cards. The Falcon diagnostic tool displays the NET-2 and the two processors (IP+ and MUX+) as IPN card units. The Audio+ and Video+ cards are displayed in the diagnostic tool as they are actually installed. These parameters can be viewed in the card Properties - Card Settings dialog box. 65
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MGC-25/50/100 MGC+50/100 Release No
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Table of Contents Version 7.5 - New
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Version 7.5 - New Features List The
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Table 1: New Features List (Continu
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Version 7.5 Upgrade Package Content
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# Board Type Prior to Installation
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Table 1: Version 7.5 Interoperabili
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Dongle Upgrade Dongle Information T
Page 17 and 18: Software Upgrade Procedure MGC-25
Page 19 and 20: 6. Click Download. Save the new don
Page 21 and 22: Software Upgrade Procedure Upgradin
Page 23 and 24: Installing the MGC Manager Software
Page 25 and 26: Detailed Description - Video Detail
Page 27 and 28: Detailed Description - General Netw
Page 29 and 30: Secure Socket Layer (SSL) Detailed
Page 31 and 32: 9. Paste the certificate’s text i
Page 33 and 34: Detailed Description - General —
Page 35 and 36: Ad Hoc Auto Cascade Detailed Descri
Page 37 and 38: Limitations Detailed Description -
Page 39 and 40: HTTP File Transfer Mode Detailed De
Page 41 and 42: Direct IP Dial-in Detailed Descript
Page 43 and 44: Detailed Description - General —
Page 45 and 46: Detailed Description - General MGC+
Page 47 and 48: Corrections, Pending Issues and Lim
Page 49 and 50: Table 4: Corrections between Versio
Page 51 and 52: Corrections between Versions V.7.0
Page 53 and 54: Version 7.5 Pending Issues Table 6:
Page 55 and 56: Table 6: Pending Issues (Continued)
Page 57 and 58: Table 6: Pending Issues (Continued)
Page 59 and 60: Table 7: System Limitations (Contin
Page 67: Table 7: System Limitations (Contin
Page 71 and 72: Table 8: Diagnostic Tests Card Unit
Page 73 and 74: Table 8: Diagnostic Tests Card Unit
Page 75 and 76: Appendix A - Falcon Diagnostic Tool
Page 77 and 78: Setting the Log Files Path Appendix
Page 79 and 80: Running Diagnostic Tests Appendix A
Page 83 and 84: Test Results Appendix A - Falcon Di
Page 85 and 86: Appendix - Adding an MCU to the Net
Page 87 and 88: Log File Report Examples Appendix A
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