MGC-25/50/100 MGC+50/100 - Polycom

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MGC Release Notes - Version 7.5 60 Table 7: System Limitations (Continued) No. Category Description ID# 58. IVR The DTMF Help file LdrHlp3 contains prompts that are not played by the Help file menu. These prompts are: • “To mute dial-in participants when connecting to the conference, press star, eight, six” • “To cancel the automatic muting of dial-in participants, press pound eight, six” • “To ask a question, press star, two, two” • “To cancel your question, press pound, two, two” • “To let the next participant in line to ask the question, press star, two, three” • “To end the current question, press pound, two, three” • “To cancel all questions press star, two, four” • “To enable the roll call, press star, three, two” • “To disable the roll call, press pound, three, two” • “To start dialing to predefined dial-out participants, press star, two, five” • “To end the conference, press star, eight, seven" 59. IVR Passwords are automatically allocated by the system only if the flag QUICK LOGIN = YES and the conference is defined as Entry Queue Access. 60. IVR When selecting the Roll Call check box in the conference Properties - Settings dialog box, the selection is revoked when displaying another Properties tab. 61. Lecture Mode In a Lecture Mode conference, when the lecturer connects while all the conference participants are muted, the conference acquires the attributes of a regular conference. 62. MGC Manager After an operator logs onto the MGC Manager to an MCU not using the “Create Log-in” mechanism and then logs out, another person can use his computer to log-on and save a new password. — 16378 — Select the Roll Call check box at the end of the conference definition process. 5904 18923 Workaround/ Remarks
Table 7: System Limitations (Continued) No. Category Description ID# 63. MGC Manager 64. MGC Manager When defining a new Operator, the MCU must be reset before the new operator can perform any FTP operation (such as sending a file to the MCU). Cards may change to "Major" status when MCU software is downloaded untill the download process is complete. 65. MGC-25 After upgrading the MGC-25 card configuration file from IP12 to Unified24, the following major error code appears in the Faults file: INCONSISTENT_INFORMATION_IN_FILE File Type: CARDS CONFIGURATION FILE: cards. 66. MGC-25 An exception occurs when performing update card while a conference is starting and the MGC-25 must be restarted. 67. MGC-25 After changing the span of the Net card the MGC-25 must be restarted. 68. MGC-25 Problems occur when connecting a mouse to the MGC-25. 69. MUX At the end of unit reset, after one minute, the MUX card status changes to Major and the card must be reset. 70. MUX / ISDN The maximum number of ISDN participants in an H.239 conference is 8. 71. People and Content V0 When using Content, the number of supported participants per H.323 network card may decrease as follows: • MG323 board - 10 instead of 12 • IP24 board - 20 instead of 24 72. Pro-Motion An H.320 participant connecting to a conference defined as Pro-Motion (NTSC) and line rate of 384 Kbps may connect as Secondary. 73. PSOS The starting time of the first reservation after winter daylight saving time change, is shifted by one hour. Corrections, Pending Issues and Limitations — 20677 12335 Functionality is OK. The limitation is the appearance of the error message. 17469 18910 — — Reset the card to continue working. 21622 — Resources should be manually allocated to the additional participants (11-12 and 21 to 24) using the IP address of the appropriate card. 10891 Disconnecting and reconnecting this participant can solve the problem. 18754 Workaround/ Remarks 61
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MGC-25/50/100 MGC+50/100 Release No
Page 3 and 4:
Table of Contents Version 7.5 - New
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Version 7.5 - New Features List The
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Table 1: New Features List (Continu
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Version 7.5 Upgrade Package Content
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# Board Type Prior to Installation
Page 13 and 14: Table 1: Version 7.5 Interoperabili
Page 15 and 16: Dongle Upgrade Dongle Information T
Page 17 and 18: Software Upgrade Procedure MGC-25
Page 19 and 20: 6. Click Download. Save the new don
Page 21 and 22: Software Upgrade Procedure Upgradin
Page 23 and 24: Installing the MGC Manager Software
Page 25 and 26: Detailed Description - Video Detail
Page 27 and 28: Detailed Description - General Netw
Page 29 and 30: Secure Socket Layer (SSL) Detailed
Page 31 and 32: 9. Paste the certificate’s text i
Page 33 and 34: Detailed Description - General —
Page 35 and 36: Ad Hoc Auto Cascade Detailed Descri
Page 37 and 38: Limitations Detailed Description -
Page 39 and 40: HTTP File Transfer Mode Detailed De
Page 41 and 42: Direct IP Dial-in Detailed Descript
Page 43 and 44: Detailed Description - General —
Page 45 and 46: Detailed Description - General MGC+
Page 47 and 48: Corrections, Pending Issues and Lim
Page 49 and 50: Table 4: Corrections between Versio
Page 51 and 52: Corrections between Versions V.7.0
Page 53 and 54: Version 7.5 Pending Issues Table 6:
Page 55 and 56: Table 6: Pending Issues (Continued)
Page 57 and 58: Table 6: Pending Issues (Continued)
Page 59 and 60: Table 7: System Limitations (Contin
Page 63: Table 7: System Limitations (Contin
Page 69 and 70: Appendix A - Falcon Diagnostic Tool
Page 71 and 72: Table 8: Diagnostic Tests Card Unit
Page 73 and 74: Table 8: Diagnostic Tests Card Unit
Page 77 and 78: Setting the Log Files Path Appendix
Page 79 and 80: Running Diagnostic Tests Appendix A
Page 83 and 84: Test Results Appendix A - Falcon Di
Page 85 and 86: Appendix - Adding an MCU to the Net
Page 87 and 88: Log File Report Examples Appendix A
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