MGC-25/50/100 MGC+50/100 - Polycom

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MGC Release Notes - Version 7.5 Updating the Entry Queue Services 20 When upgrading from Version 5.x to Version 7.5 you need to update the Entry Queue Service to include the appropriate voice messages. To update the Entry Queue Service: 1. Expand the IVR Message Services list (under the MCU Configuration list). 2. Right-click the icon of Entry Queue Service to update (an Entry Queue Service that was defined in version 5.x), and then click Properties. The Entry Queue Message Service - General dialog box opens. 3. Click the Conference ID/Password tab. 4. In the Entry Queue Message Service - Conference ID/Password dialog box, assign the following voice messages: — Using Conference Password for Entry Queue Routing (Version 5.x mode): • Request Conference ID/Password: CONFPASS.ACA • Join Failure Message: CONFRTRY.ACA These files are located in the MGC software kit (as part of the default IVR Service for Version 7.5), in the following path: MGC50-100 Version 7.5\MGC SW CD Ver 7.5\IVR\Default Services\English V7 IVR\msg\LANG70\NID\NUMID. — Using Conference Numeric ID for Entry Queue Routing: • Request Conference ID/Password: CNFIDRQS.ACA • Join Failure Message: CNFIDFL.ACA These voice messages are located in the MGC software kit (as part of the default IVR Service for Version 7.5). 5. Click OK to save the changes.
Detailed Description - Video Detailed Description - Video Video Support for Start Conference requires Chairperson Detailed Description Audio and Video conferences support the Start Conference requires Chairperson option. Versions 7.0 and previous, Audio Only conferences supported the Start Conference requires Chairperson option. Version 7.01 supported phase 1 of the feature for video conferences. In version 7.5, when the conference requires a chairperson, Audio or Video conference participants are placed on hold when they connect to the conference before the chairperson and hear background music. Set the system.cfg flag: WAIT_FOR_CHAIR_VIDEO_TYPE_NEW=YES (default = NO) Based on the Flags settings, two types of behavior are possible: • NO; The participants can view each other and their audio is muted, till the chairperson joins the conference. • YES; When placed on hold, connected participants view the Welcome slide and hear background music, till the chairperson joins the conference. SIP participants cannot view the Welcome slide. Figure 3: Setting tab with Start conf Requires Chairperson checkbox 21
Page 1 and 2: MGC-25/50/100 MGC+50/100 Release No
Page 3 and 4: Table of Contents Version 7.5 - New
Page 5 and 6: Version 7.5 - New Features List The
Page 7 and 8: Table 1: New Features List (Continu
Page 9 and 10: Version 7.5 Upgrade Package Content
Page 11 and 12: # Board Type Prior to Installation
Page 13 and 14: Table 1: Version 7.5 Interoperabili
Page 15 and 16: Dongle Upgrade Dongle Information T
Page 17 and 18: Software Upgrade Procedure MGC-25
Page 19 and 20: 6. Click Download. Save the new don
Page 21 and 22: Software Upgrade Procedure Upgradin
Page 23: Installing the MGC Manager Software
Page 27 and 28: Detailed Description - General Netw
Page 29 and 30: Secure Socket Layer (SSL) Detailed
Page 31 and 32: 9. Paste the certificate’s text i
Page 33 and 34: Detailed Description - General —
Page 35 and 36: Ad Hoc Auto Cascade Detailed Descri
Page 37 and 38: Limitations Detailed Description -
Page 39 and 40: HTTP File Transfer Mode Detailed De
Page 41 and 42: Direct IP Dial-in Detailed Descript
Page 43 and 44: Detailed Description - General —
Page 45 and 46: Detailed Description - General MGC+
Page 47 and 48: Corrections, Pending Issues and Lim
Page 49 and 50: Table 4: Corrections between Versio
Page 51 and 52: Corrections between Versions V.7.0
Page 53 and 54: Version 7.5 Pending Issues Table 6:
Page 55 and 56: Table 6: Pending Issues (Continued)
Page 57 and 58: Table 6: Pending Issues (Continued)
Page 59 and 60: Table 7: System Limitations (Contin
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Page 73 and 74: Table 8: Diagnostic Tests Card Unit
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Appendix A - Falcon Diagnostic Tool
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Setting the Log Files Path Appendix
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Running Diagnostic Tests Appendix A
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Test Results Appendix A - Falcon Di
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Appendix - Adding an MCU to the Net
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Log File Report Examples Appendix A
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MGC-25/50/100 MGC+50/100 - Polycom

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