12.03.2013 Views

MGC-25/50/100 MGC+50/100 - Polycom

MGC-25/50/100 MGC+50/100 - Polycom

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6. Click Download.<br />

Save the new dongle file.<br />

Installing the Dongle File<br />

7. Click OK when Download is complete.<br />

Software Upgrade Procedure<br />

When the following error message appears: “No Maintenance Agreement Found/<br />

<strong>MGC</strong> Serial Number not Found”, please contact your next level of support.<br />

To Upgrade the Dongle:<br />

1. Connect to the MCU.<br />

2. Right-click the MCU icon, click MCU Utils, and then click Send Configuration File.<br />

The Open dialog box opens.<br />

3. Select the file .don from its location on your PC’s hard disk, and then click<br />

Open.<br />

The dongle is being upgraded.<br />

4. Reset the MCU.<br />

5. Connect to the MCU and verify that the dongle information was updated; right-click<br />

the MCU icon, and then click Dongle Information.<br />

The new version number should be listed in the MCU Version box.<br />

15

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