MGC-25/50/100 MGC+50/100 - Polycom

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MGC Release Notes - Version 7.5 12 Figure 2: MCU+ 50 rear panel and Dongle location MOUSE KEYBOARD ALARMS The Dongle is backward compatible with current or previous MGC Manager versions. Dongle Upgrade Instructions LAN VGA COM2 COM1 R POLYCOM WARNING Product warranty will be void if seal label is removed or damaged. For a major version, such as upgrading from version 5.xx, 6.xx and 7.xx, a new dongle file must be loaded onto the MCU. To acquire the new dongle file, access the Polycom Resource Center (“Downloading the Dongle File” on page 14) or contact your next level of support. Version 7.5 requires a new dongle file, and this file should be loaded prior to the upgrade. MGC-50/MGC-100 • Check the serial number of the dongle currently installed on the MCU (on the Dongle, a white label either on the face or side lists the Serial No.); right-click the MCU icon, and then click Dongle Information. The Dongle Information dialog box opens, displaying the dongle's serial number and the current MCU version. The serial number displayed in the Dongle Information dialog box should match the serial number of dongle as it appears in the name of the file sent to you (usually via e-mail). If the numbers do not match, do not proceed with the upgrade process and contact support.
Software Upgrade Procedure MGC-25 • Before you upgrade the dongle, please check and record the assignment between the ISDN Network Service and ISDN Network card. • Check the serial number of the dongle currently installed on the MCU; right-click the MCU icon, and then click System Configuration. The serial number displayed in the System Configuration dialog box should match the serial number of dongle as it appears in the name of the file sent to you (usually via 13
Page 1 and 2: MGC-25/50/100 MGC+50/100 Release No
Page 3 and 4: Table of Contents Version 7.5 - New
Page 5 and 6: Version 7.5 - New Features List The
Page 7 and 8: Table 1: New Features List (Continu
Page 9 and 10: Version 7.5 Upgrade Package Content
Page 11 and 12: # Board Type Prior to Installation
Page 13 and 14: Table 1: Version 7.5 Interoperabili
Page 15: Dongle Upgrade Dongle Information T
Page 19 and 20: 6. Click Download. Save the new don
Page 21 and 22: Software Upgrade Procedure Upgradin
Page 23 and 24: Installing the MGC Manager Software
Page 25 and 26: Detailed Description - Video Detail
Page 27 and 28: Detailed Description - General Netw
Page 29 and 30: Secure Socket Layer (SSL) Detailed
Page 31 and 32: 9. Paste the certificate’s text i
Page 33 and 34: Detailed Description - General —
Page 35 and 36: Ad Hoc Auto Cascade Detailed Descri
Page 37 and 38: Limitations Detailed Description -
Page 39 and 40: HTTP File Transfer Mode Detailed De
Page 41 and 42: Direct IP Dial-in Detailed Descript
Page 43 and 44: Detailed Description - General —
Page 45 and 46: Detailed Description - General MGC+
Page 47 and 48: Corrections, Pending Issues and Lim
Page 49 and 50: Table 4: Corrections between Versio
Page 51 and 52: Corrections between Versions V.7.0
Page 53 and 54: Version 7.5 Pending Issues Table 6:
Page 55 and 56: Table 6: Pending Issues (Continued)
Page 57 and 58: Table 6: Pending Issues (Continued)
Page 59 and 60: Table 7: System Limitations (Contin
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Table 7: System Limitations (Contin
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Appendix A - Falcon Diagnostic Tool
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Table 8: Diagnostic Tests Card Unit
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Table 8: Diagnostic Tests Card Unit
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Setting the Log Files Path Appendix
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Running Diagnostic Tests Appendix A
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Test Results Appendix A - Falcon Di
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Appendix - Adding an MCU to the Net
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Log File Report Examples Appendix A
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MGC-25/50/100 MGC+50/100 - Polycom

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