roadshow_am_ntct_assuring_user_experienct_2012-03 - NetScout
roadshow_am_ntct_assuring_user_experienct_2012-03 - NetScout roadshow_am_ntct_assuring_user_experienct_2012-03 - NetScout
Enterprise Voice 46 Current UC Service Management Approaches Aren’t Enough… • Vendor tools focus on own technologies • Vendor-specific tools don’t identify underlying performance issues • No integrated voice, video and data service delivery management • Most solutions focused on networks • Need common tools for diverse IT teams and skills Network Performance not good enough Proxy for User Experience • Packet loss • Jitter • Latency Enterprise Video Assuring the User Experience for Borderless Networks | NetScout | July, 2011 | NetScout Public | © 2011 NetScout Systems, Inc. All rights reserved.
47 Poor Voice / Video Quality What Can Go Wrong … Scrambled Video Acoustic Echo Poor Performing CPE Campus Network Environmental Issues Network Performance Improper Software Implementation IP/MPLS WAN PSTN Edge-Device Performance Other Networks, Carriers and Endpoints Long Voice Path Delays IP Packet Transmission Problems Application Performance Broadband Mobile/VPN Performance Changing Transmission Rates IP Far End Branch Office Misconfigured Gateways, Networks and Codecs Endpoint Performance Call Echo Misconfigured End-Points Assuring the User Experience for Borderless Networks | NetScout | July, 2011 | NetScout Public | © 2011 NetScout Systems, Inc. All rights reserved.
- Page 1 and 2: 1 Assuring the User Experience Acro
- Page 3 and 4: 3 NetForecast Best Practices Study
- Page 5 and 6: 5 Simplifying The Tool Universe Imp
- Page 7 and 8: 7 Service Management Challenges No
- Page 9 and 10: 9 The Anatomy of “MTTR” Reduce
- Page 11 and 12: 11 Managing User Experience Require
- Page 13 and 14: 13 USDM Transforms Performance Mana
- Page 15 and 16: 15 NetScout Delivers One Platform F
- Page 17 and 18: 17 nGenius Service Assurance Soluti
- Page 19 and 20: 19 Where to Extract Intelligence Un
- Page 21 and 22: 21 Achieve Truly Pervasive Visibili
- Page 23 and 24: 23 nGenius InfiniStream Architectur
- Page 25 and 26: 25 ASI Extensible Architecture Enab
- Page 27 and 28: 27 Visibility for Virtualized Appli
- Page 29 and 30: 29 nGenius Integrated Agent on Cisc
- Page 31 and 32: 31 Protecting the User Experience:
- Page 33 and 34: 33 Flexible Contextual Service Doma
- Page 35 and 36: 35 Intelligent Early Warning Automa
- Page 37 and 38: 37 The Value of Network-Based Analy
- Page 39 and 40: 39 Traditional Security Approach is
- Page 41 and 42: 41 nGenius Enterprise Intelligence
- Page 43 and 44: 43 Quickly Troubleshoot Application
- Page 45: 45 The Unified Communications Envir
- Page 49 and 50: 49 Unified Visibility into Video an
- Page 51 and 52: 51 Getting to the Real User Experie
- Page 53 and 54: 53 Assure Telepresence QoE • End-
- Page 55 and 56: 55 Collecting User Experience Traff
- Page 57 and 58: 57 Voice | Video Metrics from nGeni
- Page 59 and 60: Business Impact 59 The Operational
- Page 61 and 62: 61 Cross-Organizational Leverage Un
- Page 63 and 64: Lower Opex 63 NetScout is Transform
- Page 65 and 66: 65 Why Network Monitoring Switches
- Page 67 and 68: 67 nGenius 1500 Series Packet Flow
- Page 69 and 70: 69 Advanced Packet Switching Servic
- Page 71 and 72: 71 nGenius Packet Flow Switch Deplo
- Page 73 and 74: 73 NetScout Simplifies the Monitori
- Page 75 and 76: 75 www.netscout.com Assuring the Us
- Page 77 and 78: 77 3 2 1 Unified Service Delivery M
- Page 79: 79 www.netscout.com Assuring the Us
Enterprise<br />
Voice<br />
46<br />
Current UC Service Management<br />
Approaches Aren’t Enough…<br />
• Vendor tools focus on own technologies<br />
• Vendor-specific tools don’t identify<br />
underlying performance issues<br />
• No integrated voice, video and data<br />
service delivery management<br />
• Most solutions focused on networks<br />
• Need common tools for diverse<br />
IT te<strong>am</strong>s and skills<br />
Network Performance<br />
not good enough Proxy<br />
for User Experience<br />
• Packet loss<br />
• Jitter<br />
• Latency<br />
Enterprise<br />
Video<br />
Assuring the User Experience for Borderless Networks | <strong>NetScout</strong> | July, 2011 | <strong>NetScout</strong> Public | © 2011 <strong>NetScout</strong> Systems, Inc. All rights reserved.