roadshow_am_ntct_assuring_user_experienct_2012-03 - NetScout
roadshow_am_ntct_assuring_user_experienct_2012-03 - NetScout roadshow_am_ntct_assuring_user_experienct_2012-03 - NetScout
4 The Value of Best Practices Enterprises With a Benchmark Score Above 6 Really Do Deliver Better Performance for Their Users – 75% Better Performance Source: June, 2011 NetForecast Survey of 364 IT managers – http://www.networkworld.com/community/appview • Experience 75% fewer critical application problems • 75% more likely to learn about performance problems proactively rather than reactively by users calling the help desk • Typically spend 4 hours to resolve performance problems, compared to 16 hours for their low-scoring counterparts Assuring the User Experience for Borderless Networks | NetScout | July, 2011 | NetScout Public | © 2011 NetScout Systems, Inc. All rights reserved.
5 Simplifying The Tool Universe Improves Outcomes… • Scores improve with the number of vendors deployed up to three • Among the very highest performing enterprises the vendor count dips precipitously • The highest-performing enterprises get good results with fewer vendors because they have very effective APM processes “To ensure optimal performance you need two tools – one for monitoring infrastructure performance and another for monitoring application performance. The resulting stereoscopic view ensures that you are able to solve more problems faster.” Source: June, 2011 NetForecast Survey of 364 IT managers – http://www.networkworld.com/community/appview Assuring the User Experience for Borderless Networks | NetScout | July, 2011 | NetScout Public | © 2011 NetScout Systems, Inc. All rights reserved.
- Page 1 and 2: 1 Assuring the User Experience Acro
- Page 3: 3 NetForecast Best Practices Study
- Page 7 and 8: 7 Service Management Challenges No
- Page 9 and 10: 9 The Anatomy of “MTTR” Reduce
- Page 11 and 12: 11 Managing User Experience Require
- Page 13 and 14: 13 USDM Transforms Performance Mana
- Page 15 and 16: 15 NetScout Delivers One Platform F
- Page 17 and 18: 17 nGenius Service Assurance Soluti
- Page 19 and 20: 19 Where to Extract Intelligence Un
- Page 21 and 22: 21 Achieve Truly Pervasive Visibili
- Page 23 and 24: 23 nGenius InfiniStream Architectur
- Page 25 and 26: 25 ASI Extensible Architecture Enab
- Page 27 and 28: 27 Visibility for Virtualized Appli
- Page 29 and 30: 29 nGenius Integrated Agent on Cisc
- Page 31 and 32: 31 Protecting the User Experience:
- Page 33 and 34: 33 Flexible Contextual Service Doma
- Page 35 and 36: 35 Intelligent Early Warning Automa
- Page 37 and 38: 37 The Value of Network-Based Analy
- Page 39 and 40: 39 Traditional Security Approach is
- Page 41 and 42: 41 nGenius Enterprise Intelligence
- Page 43 and 44: 43 Quickly Troubleshoot Application
- Page 45 and 46: 45 The Unified Communications Envir
- Page 47 and 48: 47 Poor Voice / Video Quality What
- Page 49 and 50: 49 Unified Visibility into Video an
- Page 51 and 52: 51 Getting to the Real User Experie
- Page 53 and 54: 53 Assure Telepresence QoE • End-
4<br />
The Value of Best Practices<br />
Enterprises With a Benchmark Score Above 6 Really Do Deliver<br />
Better Performance for Their Users – 75% Better Performance<br />
Source: June, 2011 NetForecast Survey of 364 IT managers –<br />
http://www.networkworld.com/community/appview<br />
• Experience 75% fewer<br />
critical application problems<br />
• 75% more likely to learn<br />
about performance problems<br />
proactively rather than<br />
reactively by <strong>user</strong>s calling<br />
the help desk<br />
• Typically spend 4 hours to<br />
resolve performance<br />
problems, compared to 16<br />
hours for their low-scoring<br />
counterparts<br />
Assuring the User Experience for Borderless Networks | <strong>NetScout</strong> | July, 2011 | <strong>NetScout</strong> Public | © 2011 <strong>NetScout</strong> Systems, Inc. All rights reserved.
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