Sniffer® Portable Professional User's Guide - NetScout

Sniffer® Portable Professional User's Guide - NetScout Sniffer® Portable Professional User's Guide - NetScout

10.03.2013 Views

Chapter 2 Authorizing Sniffer Portable Professional 30 Sniffer Portable Professional Before you can use Sniffer Portable Professional, you must authorize your copy using the License Utility (Start > (All) Programs > NetScout > Sniffer Portable Professional > License Utility). Review the topics in this section for more information about licensing: Registering the Software on page 30 Entering Licensing Information in the License Utility on page 32 Use Same Serial Number After Uninstall/Reinstall If you uninstall and reinstall Sniffer Portable Professional, you can reapply your original serial number and password in the License Utilty to authorize the product. Lost Serial Number? If you lose your serial number or password, you will need to request a new one from the MasterCare Portal. Before doing so, however, check your old email to see if you still have the original serial number mailed to you from NetScout Systems (if you supplied an email address during product registration). Registering the Software Visit the NetScout website to register your product and obtain the information required for licensing. IMPORTANT: Make sure you have the License Coupon that came with your Sniffer Portable Professional product shipment. This coupon includes the Registration Key required to generate the license file. 1 Locate the License Coupon in your Sniffer Portable Professional product shipment. This form includes the product’s registration key. 2 Launch your Web browser and enter the following URL: http://www.netscout.com/support/ 3 From Product Registration, select the License Request All link. 4 Accept the End User License Agreement by clicking I Agree. 5 Log in using your MasterCare credentials. If you do not have an account yet, the site will assist you in creating one.

Installing Sniffer Portable Professional 6 Once you have logged in, locate the Sniffer Portable Professional entries in the Product Registration page and click the link corresponding to the type of license to activate. 7 Enter the requested information (all fields are required) and click Submit. In response, you will receive the information listed in the Output column in the table below. You will enter this information in Sniffer Portable Professional’s License Utility. Table 2-3. License Page Input/Output License Type License Page Input License Page Output Trial Registration Key from License Coupon Serial Number Expiration Date Password Permanent Registration Key from License Coupon IP or MAC address of Sniffer Portable Professional PC Choosing an Address Type for the License (MAC or IP) Permanent Sniffer Portable Professional licenses can be based on either a MAC or an IP address. If the IP address changes on a system using IP-based licensing, you will need to request and apply a new serial number based on the new IP address. Because of this, you should only use the IP-based option if you are using a static IP address. • If you use a static IP address for the Sniffer Portable Professional PC, you can use either the IP or MAC address. • If you use a dynamic IP address for the Sniffer Portable Professional PC, you should use the MAC address option. Serial Number IP Address or MAC Address Password 8 Start the License Utility and enter the information provided by the MasterCare Portal. See Entering Licensing Information in the License Utility on page 32 for instructions. User’s Guide 31

Installing Sniffer <strong>Portable</strong> <strong>Professional</strong><br />

6 Once you have logged in, locate the Sniffer <strong>Portable</strong><br />

<strong>Professional</strong> entries in the Product Registration page and click the<br />

link corresponding to the type of license to activate.<br />

7 Enter the requested information (all fields are required) and click<br />

Submit. In response, you will receive the information listed in the<br />

Output column in the table below. You will enter this information<br />

in Sniffer <strong>Portable</strong> <strong>Professional</strong>’s License Utility.<br />

Table 2-3. License Page Input/Output<br />

License<br />

Type<br />

License Page Input License Page<br />

Output<br />

Trial Registration Key from License Coupon Serial Number<br />

Expiration Date<br />

Password<br />

Permanent Registration Key from License Coupon<br />

IP or MAC address of Sniffer <strong>Portable</strong><br />

<strong>Professional</strong> PC<br />

Choosing an Address Type for the<br />

License (MAC or IP)<br />

Permanent Sniffer <strong>Portable</strong> <strong>Professional</strong><br />

licenses can be based on either a MAC or<br />

an IP address. If the IP address changes<br />

on a system using IP-based licensing,<br />

you will need to request and apply a<br />

new serial number based on the new IP<br />

address. Because of this, you should<br />

only use the IP-based option if you are<br />

using a static IP address.<br />

• If you use a static IP address for the<br />

Sniffer <strong>Portable</strong> <strong>Professional</strong> PC, you<br />

can use either the IP or MAC address.<br />

• If you use a dynamic IP address for<br />

the Sniffer <strong>Portable</strong> <strong>Professional</strong> PC,<br />

you should use the MAC address<br />

option.<br />

Serial Number<br />

IP Address or<br />

MAC Address<br />

Password<br />

8 Start the License Utility and enter the information provided by the<br />

MasterCare Portal.<br />

See Entering Licensing Information in the License Utility on page 32<br />

for instructions.<br />

User’s <strong>Guide</strong> 31

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