Sniffer® Portable Professional User's Guide - NetScout

Chapter 2
Authorizing Sniffer Portable Professional
30 Sniffer Portable Professional
Before you can use Sniffer Portable Professional, you must authorize
your copy using the License Utility (Start > (All) Programs >
NetScout > Sniffer Portable Professional > License Utility).
Review the topics in this section for more information about licensing:
Registering the Software on page 30
Entering Licensing Information in the License Utility on page 32
Use Same Serial Number After Uninstall/Reinstall
If you uninstall and reinstall Sniffer Portable Professional, you can
reapply your original serial number and password in the License Utilty to
authorize the product.
Lost Serial Number?
If you lose your serial number or password, you will need to request a
new one from the MasterCare Portal. Before doing so, however, check
your old email to see if you still have the original serial number mailed
to you from NetScout Systems (if you supplied an email address during
product registration).
Registering the Software
Visit the NetScout website to register your product and obtain the
information required for licensing.
IMPORTANT: Make sure you have the License Coupon that came with
your Sniffer Portable Professional product shipment. This coupon includes
the Registration Key required to generate the license file.
1 Locate the License Coupon in your Sniffer Portable Professional
product shipment. This form includes the product’s registration
key.
2 Launch your Web browser and enter the following URL:
http://www.netscout.com/support/
3 From Product Registration, select the License Request All link.
4 Accept the End User License Agreement by clicking I Agree.
5 Log in using your MasterCare credentials. If you do not have an
account yet, the site will assist you in creating one.