Sniffer® Portable Professional User's Guide - NetScout

Chapter 12
Logging and Severities for Expert Alarms
262 Sniffer Portable Professional
Expert alarms (symptoms and diagnoses) can be assigned one of five
different severity levels: Critical/Diag, Major, Minor, Warning, and
Informational. The severity level for a symptom or diagnosis displays in
the summary pane of the Expert window. It is also recorded in the Alarm
log if the alarm setting Alarm Logged is set to YES in the Tools >
Expert Options > Alarms tab.
IMPORTANT: Alarms (both Monitor and Expert) are only logged in the
Monitor > Alarm Log if the Enable Alarm option is checked in the
Tools > Options > Alarm tab. This option is enabled by default. See
Setting Up Logging for the Local Alarm Log on page 259 for details.
To change the severity level for an Expert alarm, select Expert Options
from the Tools menu and click the Alarms tab (Figure 12-4). Then, click
(0) or (1) at the top of the left column to expand/collapse all Expert
layers. Click (+) or (-) next to an Expert layer to display all alarms for
that level. For the Alarm log to record the alarm, you must set the Alarm
Logged option to Yes.
Click in the Value cell for an alarm to display a dropdown box. From the
dropdown box, select a severity level.
NOTE: The alarm must be recorded in the Alarm log for notification
to take place. Refer to Setting an Alarm Notification Action on page
265.