Sniffer® Portable Professional User's Guide - NetScout

Uninstalling Previous Versions of
Sniffer Portable
Installing Sniffer Portable Professional
Sniffer Portable Professional can not be installed on the same system as
legacy versions of Sniffer Portable – you must first uninstall the previous
Sniffer Portable installation. The following procedure explains how.
To uninstall a previous version of Sniffer Portable:
1 Log in to the Sniffer Portable machine with Administrator
privileges.
2 Go to Start > Settings > Control Panel > Add/Remove
Programs.
3 In the Add/Remove Programs window that appears, is there an
entry for Sniffer VoIP?
If yes — Uninstall Sniffer VoIP and reboot the computer before
uninstalling. Then access the Add/Remove Programs
window again (Step 2) and uninstall the Sniffer Portable
software.
If no — Select the entry for the Sniffer Portable software and
click Add/Remove.
4 During the uninstallation, the wizard will ask you if you would like
to remove unused shared files. Click Yes to all to remove all
unused shared files.
5 Reboot the computer.
The target PC is now ready to download and install the Sniffer Portable
Professional software.
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