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47<br />

Unified Path to Identify Root Cause<br />

Automated <strong>Service</strong>-Oriented Workflows Quickly Identify And Triage Problems<br />

Quickly Move From Problem Identification to Resolution<br />

nGenius <strong>Service</strong> Delivery Manager<br />

Identify | Triage<br />

• Automated anomaly detection identifies user<br />

experience problems<br />

• View impacted components and service<br />

topology and assess impact<br />

• Quickly expose all impacted elements<br />

to speed resolution<br />

• Triage situation for decisive “next step” actions<br />

Correlated topdown<br />

view<br />

enables<br />

seamless<br />

workflow from<br />

end-to-end<br />

service<br />

visualization to<br />

session analysis<br />

nGenius Enterprise Intelligence<br />

Analyze | Resolve<br />

• Session tracing and troubleshooting<br />

reduces need to dive into packets<br />

• Multi-tier, multi-hop correlation<br />

• Instant access to end-to-end user session<br />

• Session-based multi-hop analysis with<br />

per-transaction visibility<br />

<strong>NetScout</strong> Product Update – Customer Roadshow | <strong>NetScout</strong> | July, 2011 | <strong>NetScout</strong> Confidential | © 2011 <strong>NetScout</strong> Systems, Inc. All rights reserved.

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