Service - NetScout
Service - NetScout Service - NetScout
44 Customer History (Major Retail Bank) NetScout Customer Since 2006 • Started with nGenius Performance Manager and nGenius Probes • Added nGenius InfiniStreams + PM for Flows + nGenius Collectors for recent merger • 2009 – Added nGenius Service Deliver Manager, Sniffer MultiSegment Analysis,10G nGenius InfiniStream appliances • 2010 – added many additional nGenius InfiniStream appliances + Sniffer Global + 25 days ProServe NetScout Product Update – Customer Roadshow | NetScout | July, 2011 | NetScout Confidential | © 2011 NetScout Systems, Inc. All rights reserved.
45 Case Study: Higher Education Institution nGenius Service Delivery Manager helps focus on health of critical services: • New HR system - PeopleSoft • Classroom services • VoIP and video • SOA/CAS platform trunk applications “nSDM is opening the eyes of the software group to a whole new world of performance monitoring. The old tools – synthetic transactions, Load Runner, Google Analytics – didn’t get us close to what the numbers really were.” Leading provider of higher education programs for working adults “nGenius Service Delivery Manager provides a new level of visibility to non-network groups. Especially: App Support Teams, App Owners, Service Owners & Security Operations.” NetScout Product Update – Customer Roadshow | NetScout | July, 2011 | NetScout Confidential | © 2011 NetScout Systems, Inc. All rights reserved.
- Page 1 and 2: 1 Assuring the User Experience: Net
- Page 3 and 4: 3 NetScout Strategy Update NetScout
- Page 5 and 6: 5 The Value of Best Practices Enter
- Page 7 and 8: 7 Which Vendors Ranked as Most Used
- Page 9 and 10: 9 Managing User Experience Monitor
- Page 11 and 12: 11 Recent Announcements nGenius Vir
- Page 13 and 14: 13 Enabling Pervasive Visibility Ne
- Page 15 and 16: 15 The Evolution of Probe Technolog
- Page 17 and 18: 17 Where to Extract Intelligence Un
- Page 19 and 20: 19 nGenius Virtual Agent • Extend
- Page 21 and 22: 21 Extending Forensic Analysis Virt
- Page 23 and 24: 23 Cisco ISR Integration No Router
- Page 25 and 26: 25 Supported Service Modules Suppor
- Page 27 and 28: 27 The Packet Flow Challenge… Sca
- Page 29 and 30: 29 ASI Technology Enabling Scale fo
- Page 31 and 32: 31 The Value of ASI Technology Up t
- Page 33 and 34: 33 Unmatched Investment Protection
- Page 35 and 36: 35 The Business Service Dashboard:
- Page 37 and 38: 37 Intelligent Early Warning Automa
- Page 39 and 40: 39 Intelligent Early Warning Automa
- Page 41 and 42: 41 Extending Your Security Architec
- Page 43: 43 Case Study: Major Retail Bank nG
- Page 47 and 48: 47 Unified Path to Identify Root Ca
- Page 49 and 50: 49 Unified Visibility into Enterpri
- Page 51 and 52: 51 nGenius Voice | Video Manager Ne
- Page 53 and 54: Enterprise Voice 53 Current UC Serv
- Page 55 and 56: 55 Introducing nGenius Voice | Vide
- Page 57 and 58: 57 Supports the Full Spectrum of UC
- Page 59 and 60: 59 Getting to the Real User Experie
- Page 61 and 62: 61 Instrumentation Reference Archit
- Page 63 and 64: 63 Endpoint and CDR Data Collection
- Page 65 and 66: 65 Evolution of the nGenius Service
- Page 67 and 68: 67 Licensing and Configurations •
- Page 69 and 70: 69 The Cumulative Value of NetScout
- Page 71 and 72: 71 Customer Study Participants Staf
- Page 73 and 74: 73 Cross-Functional Use Increases V
- Page 75: 75 www.netscout.com NetScout Produc
44<br />
Customer History (Major Retail Bank)<br />
<strong>NetScout</strong> Customer Since 2006<br />
• Started with nGenius Performance<br />
Manager and nGenius Probes<br />
• Added nGenius InfiniStreams + PM<br />
for Flows + nGenius Collectors for<br />
recent merger<br />
• 2009 – Added nGenius <strong>Service</strong><br />
Deliver Manager, Sniffer<br />
MultiSegment Analysis,10G nGenius<br />
InfiniStream appliances<br />
• 2010 – added many additional<br />
nGenius InfiniStream appliances +<br />
Sniffer Global + 25 days ProServe<br />
<strong>NetScout</strong> Product Update – Customer Roadshow | <strong>NetScout</strong> | July, 2011 | <strong>NetScout</strong> Confidential | © 2011 <strong>NetScout</strong> Systems, Inc. All rights reserved.