(PHCII) - MMH/MMS

Several other studies have been done on perception regarding the quality of obstetric
care. According to Walker D et al (WHO 2002) in a study done in Kalimantan Indonesia
where preference to home delivery among pregnant women was high was found due to
poor quality of care which was an important contributor to excessive maternal mortality
in many countries. Another study done in Conakry Guinea considering the short distance
between the sub urban units and referral units being less than 10km usually covered by
taxi, rates of maternal mortality related to uterine rupture were suprisingly high. Among
other causes was inability to monitor deliveries adequately caused delays in transferring
women with real obstetric complications (Thonneau et al 1994)
Rizzuto and Stars (1997) pointed out that in Africa, staffs often lack clinical and
interpersonal skills. Facilities are in poor repair drugs and medical supplies and
equipment are not existent or expensive. Problem of inadequately trained staff and
supplies also came up in focus group discussions, in Ekpoma[ Nigeria] it was noted that
there was a negative perception of the quality of care available in which shortages of
materials, adequately trained personnel and committed personnel in the modern health
institutions serving the community Chiwuzie et al (WHF 1995).
Brieger et al 1994 described other factors which keep women away from higher level
health facilities are costs of hospital delivery, unfamiliar practices, in appropriate staff
attitudes, restrictions with regard to the attendance of family members before seeking
institutional care. Other factors included negative perceptions of the quality care
provided, related to bureaucracy, lack of drugs and other supplies, none functioning
equipments, absence of doctors especially at night and apparently unfriendly attitudes of
staff towards patients, also referral from one level of care to another was not well
organised.
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