User Guide (Printer/Scanner) - Fuji Xerox Worldwide

Appendix
250
E Troubleshooting When Using TCP/IP
E.2 For Windows NT 4.0, Windows 2000,
Windows XP
When printer is not printing
Cause Verification Action
Incorrect IP address is set. Ask the network system administrator
to check if the IP address
of this machine is correct.
When LPD spool is set to Memory,
the print data sent by the
host device in one print request
has exceeded the upper limit of
the receiving capacity.
An irrecoverable error has
occurred during print processing.
The transport protocol is different
from that of the host device.
Data format of the print data to
be processed by this machine is
different from that sent by the
host device.
Check the memory capacity of
LPD spool, and then compare it
with the print data which was
sent in one print request.
Check if there is any error displayed
on the printer control
panel.
Check the selected transport
protocol.
When target print result is not obtained
⎯
Set the correct IP address for
this machine.
1. If the print data is a single file
and exceeding the upper limit
of the memory capacity, split
the file into smaller ones not
exceeding the said upper
limit, and then send for printing.
2. If the print data are multiple
files and have exceeded the
upper limit of the receiving
capacity, reduce the number
of files to be sent for printing
at one time.
Switch the machine off and on.
Switch on the machine only
when there is nothing on the display.
Select the same transport protocol
as that of the host device.
Disable the output function of
Ctrl-D.
Cause Verification Action
The specified print language is
different from that of the print
data.
Printer driver of this machine is
not used (printer driver of other
companies used instead).
Check the specified print language
and that of the print data.
Check that the printer driver of
this machine is selected.
Specify a similar print language
for the print data.
Select the printer driver of this
machine. If it does not appear as
an option, install and select it. If
a printer driver from other company
is used, the machine may
not function properly.