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User Guide (Printer/Scanner) - Fuji Xerox Worldwide

User Guide (Printer/Scanner) - Fuji Xerox Worldwide

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Appendix<br />

248<br />

D Troubleshooting When Using SMB<br />

D.4 Cannot Auto Download <strong>Printer</strong> Driver<br />

Cause Verification Action<br />

Auto download feature is not<br />

working.<br />

Different printer drivers are<br />

saved.<br />

<strong>Printer</strong> driver is not saved within<br />

two levels from the Drivers<br />

folder.<br />

<strong>Printer</strong> driver is not saved in a<br />

folder which is named within<br />

eight alphanumeric characters.<br />

Check the Auto Driver Download<br />

setting of the SMB setting file,<br />

config.txt (only possible for system<br />

administrator).<br />

Check the printer type to see if<br />

the correct printer driver is<br />

saved.<br />

Check if the folder containing the<br />

printer driver is within two levels<br />

from the Drivers folder.<br />

Open the driver.txt of the Drivers<br />

folder, and then check if the<br />

message is “The folder name is<br />

not within eight alphanumeric<br />

characters”.<br />

Set the Auto Driver Download in<br />

the SMB setting file, config.txt to<br />

Enable and then reboot the<br />

machine.<br />

After saving the correct printer<br />

driver, reboot the machine.<br />

Save the printer driver in a folder<br />

within two levels from the Drivers<br />

folder, and then reboot the<br />

machine.<br />

Change the folder name to one<br />

using up to eight alphanumeric<br />

characters, and then reboot the<br />

machine.

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