User Guide (Printer/Scanner) - Fuji Xerox Worldwide

D.2 Cannot Print
D Troubleshooting When Using SMB
Cause Verification Action
This machine is processing print
request from other host devices
(for non-spool mode only).
Exceeded the maximum number
of connections of this
machine.
The user name and password is
not correctly set at the printer
properties when using the
Auditron feature.
Check if this machine is processing
printing. (An error message
about insufficient storing space
for waiting print jobs is displayed.)
Check if this machine is processing
requests (e.g. print requests,
status enquiry) from multiple host
devices simultaneously. (An error
message about remote computer
cannot be used is displayed.)
On the Configuration tab of the
the printer properties, check the
setting of Specify Job Owner.
After this machine has completed
the processing, either send a
print request or switch to spool
mode on this machine.
Wait for a while, and then send
print request again. Or increase
the value of Maximum Sessions
on the SMB setting file, config.txt,
and then reboot this machine.
Specify the correct user name
and password at Specify Job
Owner.
D.3 Cannot Delete Documents From Printer
Window
Cause Verification Action
Tried to delete all documents
displayed in the Printer window
(only possible for system administrator).
Check if you are trying to delete
print jobs from the Printer menu
(Clear print jobs menu).
Owner of print job is not correct. Check if the Owner of the select
print job is similar to the name
used for login to Windows.
Service Pack 4.0 and later is not
installed.
(For Windows NT 4.0)
Check the version of the Service
Pack displayed when Windows
NT 4.0 is activated.
Select the print job you want to
delete and then cancel it from
the Document menu of the
Printer window (Cancel Printing
menu).
Login to Windows again using
the name of the Owner of the
print job and then delete the print
job.
Install Service Pack 4.0 or later.
Appendix
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