User Guide (Printer/Scanner) - Fuji Xerox Worldwide

Appendix
246
D Troubleshooting
When
Using SMB
This section describes the possible causes, ways of verification, and the recommended
actions for errors which may occur when using SMB.
D.1 Cannot Find Printer
Cause Verification Action
Transport protocol of the host
device and this machine is different.
There are multiple browsers.
The network (subnet) is wrong.
Name search of the host name
is not working correctly (when
transport protocol is TCP/IP).
Host name specified on this
machine already exists.
On the host device, you can find
the printer when it has been
searched as “another computer”
(Start > Find > Computer) but
not when searched in the Network
Neighborhood.
When the PING command is
issued, specifying the IP
address of this machine gets a
response but not when specifying
the host name.
Print out the System Settings
List, and check if the status of
SMB indicates “repetitive host
name”.
↑
↑
Specify similar protocol for SMB
for host device and this machine.
When there are multiple host
devices within the same workgroup,
change the Auto Master
Mode in the SMB setting file,
config.txt to Off.
When this machine and the host
device is in a different network,
consult your system administrator.
Check the settings of the SMB
setting file, config.txt (WINS 1st
server, WINS 2nd server, Subnet
mask) with the settings on
the host device (e.g. WINS,
DNS, LMHOST).
Change the Host name of the
SMB setting file, config.txt to
another name not in use.
Also, either change the host
name used by CentreWare Internet
Services to another name
not in use or reset this machine
to default settings.