User Guide (Printer/Scanner) - Fuji Xerox Worldwide
User Guide (Printer/Scanner) - Fuji Xerox Worldwide
User Guide (Printer/Scanner) - Fuji Xerox Worldwide
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Appendix<br />
246<br />
D Troubleshooting<br />
When<br />
Using SMB<br />
This section describes the possible causes, ways of verification, and the recommended<br />
actions for errors which may occur when using SMB.<br />
D.1 Cannot Find <strong>Printer</strong><br />
Cause Verification Action<br />
Transport protocol of the host<br />
device and this machine is different.<br />
There are multiple browsers.<br />
The network (subnet) is wrong.<br />
Name search of the host name<br />
is not working correctly (when<br />
transport protocol is TCP/IP).<br />
Host name specified on this<br />
machine already exists.<br />
On the host device, you can find<br />
the printer when it has been<br />
searched as “another computer”<br />
(Start > Find > Computer) but<br />
not when searched in the Network<br />
Neighborhood.<br />
When the PING command is<br />
issued, specifying the IP<br />
address of this machine gets a<br />
response but not when specifying<br />
the host name.<br />
Print out the System Settings<br />
List, and check if the status of<br />
SMB indicates “repetitive host<br />
name”.<br />
↑<br />
↑<br />
Specify similar protocol for SMB<br />
for host device and this machine.<br />
When there are multiple host<br />
devices within the same workgroup,<br />
change the Auto Master<br />
Mode in the SMB setting file,<br />
config.txt to Off.<br />
When this machine and the host<br />
device is in a different network,<br />
consult your system administrator.<br />
Check the settings of the SMB<br />
setting file, config.txt (WINS 1st<br />
server, WINS 2nd server, Subnet<br />
mask) with the settings on<br />
the host device (e.g. WINS,<br />
DNS, LMHOST).<br />
Change the Host name of the<br />
SMB setting file, config.txt to<br />
another name not in use.<br />
Also, either change the host<br />
name used by CentreWare Internet<br />
Services to another name<br />
not in use or reset this machine<br />
to default settings.