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User Guide (Printer/Scanner) - Fuji Xerox Worldwide

User Guide (Printer/Scanner) - Fuji Xerox Worldwide

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Configuring From Computer (CentreWare Internet Services)<br />

5<br />

114<br />

5.5 Troubleshooting<br />

On the Jobs and Maintenance screens, the detailed status of the print jobs specified for<br />

each of the interface and on the printer control panel will be displayed.<br />

Cause Action<br />

Cannot connect to CentreWare<br />

Internet Services.<br />

The “Please wait” message is<br />

displayed throughout at the<br />

browser.<br />

Is the machine working properly?<br />

Check if the power of the machine is switched on.<br />

Is CentreWare Internet Services activated? Print out the System<br />

Settings List to check.<br />

Is the Internet address correctly entered?<br />

Check the Internet address again. If cannot be connected, enter the<br />

IP address to make connection.<br />

Is the proxy server being used?<br />

Depending on the proxy server, connections might not be possible.<br />

Without using the proxy server, configure either the browser setting<br />

to one without using proxy server or the address to be connected to<br />

one without using proxy server.<br />

Is the Ethernet cable properly connected?<br />

Check that the Ethernet cable of the computer and machine is properly<br />

connected.<br />

Just for a while as instructed.<br />

If nothing happens, try clicking the Refresh button of the browser. If<br />

nothing happens, check if the machine is working properly.<br />

The Refresh button is not working.<br />

Are you using the specified OS and browser?<br />

Selecting menu in the left frame<br />

does not change the right frame<br />

contents.<br />

See “5.1 About CentreWare Internet Services” (P. 106), and check if<br />

the OS and browser you are using can be used.<br />

The screen display is distorted. Change the window size of the browser.<br />

The latest information is not displayed.<br />

Click the Refresh button.<br />

Clicking the Apply New Settings<br />

button does not change anything.<br />

Clicking the Apply New Settings<br />

button will display in the<br />

browser, messages like “No<br />

data.” or “The server has<br />

returned ineffective or unrecognizable<br />

response.”<br />

Is the entered value correct?<br />

If the entered value is not a valid entry, it will change automatically to<br />

an entry within the limit.<br />

Are the user name and password correct?<br />

Enter the correct user name and password.<br />

Reboot the machine.

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