Business review 2010 (English) - Etihad Airways
Business review 2010 (English) - Etihad Airways
Business review 2010 (English) - Etihad Airways
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
CONTENTS<br />
CEO’s report 6 | Our vision, our mandate 8 | Three year <strong>review</strong> 10<br />
<strong>2010</strong>: From challenger to leader 12 | Financial highlights 14 | Operational highlights 15<br />
<strong>Etihad</strong> and Abu Dhabi 16 | Strategy 18 | Network 20 | Fleet 24 | Sales 28<br />
Marketing 32 | Product and Service 34 | <strong>Etihad</strong> Guest 38 | etihad.com 39 | Awards 40<br />
Partnerships and alliances 42 | Crystal Cargo 44 | Operations 46 | People and Performance 50<br />
Corporate governance 54 | Finance 56 | Management team 58 | CSR and Sustainability 60<br />
4 <strong>Etihad</strong> <strong>Airways</strong> <strong>Business</strong> Review <strong>2010</strong> <strong>Etihad</strong> <strong>Airways</strong> <strong>Business</strong> Review <strong>2010</strong> 5
Change language