pdf (18.3 MB) - METRO Group

More documents

Recommendations

Info

0.20 a.m. THE PaRTy is OVER, BUT THE EnTHUsiasM REMains For Julia and her friends it’s the end of a long and enjoyable birthday party. Even though Shanghai is a city that never sleeps, they know it’s time to go home and go to bed. Because tomorrow is another day of maximum effort for their Media Markt store. The commitment of the employees is a key factor for METRO GROUP’s continued successful growth.
PICkING UP THE PACE! SHAPE 2012 IS dRIvING CHANGE → p. 26 our world is multiFaceted – Just liKe our employees 106 Julia Liu is one of around 283,000 employees that work for METRO GROUP at its various locations around the world. We entrust them with the most important asset that we have: our customers. No problem; because we know that we can always rely on Julia and her colleagues. They are wellacquainted with the shopping habits of their customers and they know the local conditions. They have good knowledge of what is going on in the local market and they can react flexibly to new requirements. With Shape 2012 we have given them the necessary scope to act and react: because our sales divisions Metro Cash & Carry, Real, Media Markt and Saturn and also Galeria Kaufhof now operate fully independently. The result is a highly tailored product range featuring top-quality items at attractive prices and backed up by excellent service. The diversity of our team is a cornerstone of our sustainable international growth. After all, our customers are just as diverse – in 33 different countries around the world. Accordingly, we recruit the majority of our employees at the location where we are operating. At the new Media Markt store in Shanghai, for example, 99 percent of the workforce is Chinese. We invest in their training, initial and ongoing, because we want to grow together with them. In this way, they profit from our global expertise and the strong sales brands of an international retail and wholesale company. And METRO GROUP profits from wellqualified and highly motivated employees that contribute to the continuing success of our company. After all, our employees are a major driving force for progress. It is they who provide the impetus for new ideas and concepts. And they are also the ones who test and implement them in the stores. They help us push ahead with our ongoing expansion programme. They are living examples of our sustainable working practices. To sum up: they are the ones who are making Shape 2012 a success.
Page 1 and 2: GREATER VARIETY ThRouGh ExclusIVE o
Page 3 and 4: METRO GROUP in figures 1 € millio
Page 5 and 6: There’s a biT of shape 2012 in Ju
Page 7 and 8: PICkING UP THE PACE! SHAPE 2012 IS
Page 13 and 14: 7.45 a.m. BOOMTOWn sHanGHai: CHina
Page 15: PRESENTATION BY REAL I-PHONE FROM S
Page 18 and 19: 12.37 p.m. anTiCiPaTiOn WHETs THE a
Page 22 and 23: 3.34 p.m. THE WanGs, COM - PlETEly
Page 24 and 25: 7.00 p.m. a BiRTHday Kiss and Many
Page 28 and 29: 10.20 p.m. a diGiTal CaMERa? an i-P
Page 38 and 39: 7 p.m. 6 p.m. 5 p.m. 8 p.m. 4 p.m.
Page 40 and 41: PICKING UP THE PACE! Shape 2012 iS
Page 42 and 43: PICKING UP THE PACE! Shape 2012 iS
Page 48: Hair dryer Comfort KHD 200 2000 W N
Page 55 and 56: Metro Group : annual report 2010
Page 57 and 58: Metro Group : annual report 2010
Page 59 and 60: → p. 021 interview with the Chair
Page 61 and 62: Metro Group : annual report 2010 :
Page 81 and 82:
Metro Group : annual report 2010 :
Page 83 and 84:
→ p. 045 metro shares → p. 045
Page 85 and 86:
Page 87 and 88:
Page 89 and 90:
Page 91 and 92:
Page 93 and 94:
Page 95 and 96:
Page 97 and 98:
Page 99 and 100:
Page 101 and 102:
Page 103 and 104:
Page 105 and 106:
Page 107 and 108:
Page 109 and 110:
METRO GROUP : ANNUAL REPORT 2010 :
Page 111 and 112:
Page 113 and 114:
Page 115 and 116:
Page 117 and 118:
Page 119 and 120:
Page 121 and 122:
Page 123 and 124:
Page 125 and 126:
Page 127 and 128:
Page 129 and 130:
Page 131 and 132:
Page 133 and 134:
Page 135 and 136:
Page 137 and 138:
Page 139 and 140:
Page 141 and 142:
Page 143 and 144:
Page 145 and 146:
Page 147 and 148:
Page 149 and 150:
Page 151 and 152:
Page 153 and 154:
Page 155 and 156:
Page 157 and 158:
Page 159 and 160:
Page 161 and 162:
Page 163 and 164:
Page 165 and 166:
Page 167 and 168:
Page 169 and 170:
Page 171 and 172:
Page 173 and 174:
Page 175 and 176:
Page 177 and 178:
Page 179 and 180:
Page 181:
Page 184 and 185:
Page 186 and 187:
Page 188 and 189:
Page 190 and 191:
Page 192 and 193:
Page 194 and 195:
Page 196 and 197:
Page 198 and 199:
Page 200 and 201:
Page 202 and 203:
Page 204 and 205:
Page 206 and 207:
Page 208 and 209:
Page 210 and 211:
Page 212 and 213:
Page 214 and 215:
Page 216 and 217:
Page 218 and 219:
Page 220 and 221:
Page 222 and 223:
Page 224 and 225:
Page 226 and 227:
Page 228 and 229:
Page 230 and 231:
Page 232 and 233:
Page 234 and 235:
Page 236 and 237:
Page 238 and 239:
Page 240 and 241:
Page 242 and 243:
Page 244 and 245:
Page 246 and 247:
Page 248 and 249:
Page 250 and 251:
Page 252 and 253:
Page 254 and 255:
Page 256 and 257:
Page 258 and 259:
Page 260 and 261:
Page 262 and 263:
Page 264 and 265:
Page 266 and 267:
Page 268 and 269:
Page 270 and 271:
Page 272 and 273:
Page 274 and 275:
Page 276 and 277:
Page 278 and 279:
Page 280 and 281:
Page 282 and 283:
Page 284 and 285:
Page 286 and 287:
Page 288 and 289:
Page 290 and 291:
Page 292:
Page 295 and 296:
Page 297 and 298:
Page 299 and 300:
Page 301 and 302:
illion SALES ASIA/AFRICA (2010) €
Page 303 and 304:
show all

pdf (18.3 MB) - METRO Group

Create successful ePaper yourself

Delete template?

Save as template?