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64 Decisions involving multiple objectives: SMART
Candidate Aggregate score Expected salary
A 50 $46 000
B 31 $40 000
C 75 $42 000
D 90 $60 000
E 20 $54 000
F 62 $52 000
G 49 $42 000
(e) The candidate with the least management experience has only
been working in management for two years, while the most
experienced candidate has 10 years’ experience. If the personnel
manager reckons that the charity would be prepared to pay
$8000 for the eight years’ extra management experience, all
else remaining equal, determine which candidate she should
recommend for the appointment prior to the interview. State
any assumptions you have made.
(7) The owner of a small business is unhappy with the service she has
been receiving from her bank and has decided to move her account
to a rival bank. Her decision on which bank to choose will be based
not only on the estimated annual bank charges which each bank
will levy, but also on the following ‘benefit attributes’:
(a) the proximity of the local branch,
(b) whether the local branch has a small business adviser,
(c) the maximum automatic loan allowed,
(d) whether a telephone banking facility is offered.
The alternative banks are listed below, together with their estimated
annual costs and the scores the business owner has allocated for
each of the ‘benefit attributes’.
Bank
Estimated
annual
charge ($) Proximity
Small
business
adviser
Max
loan
Telephone
facility
Central 3000 0 100 40 0
Northern 5000 100 100 80 0
Direct 2000 70 0 100 100
Royal 1000 30 0 0 100
Marks 4000 90 100 20 0
The business owner is then asked to imagine that she has her
account with a hypothetical bank which had the lowest scores on