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Index 473<br />

distinctive competencies 383<br />

Downing, L. 363<br />

DPL 149<br />

driving forces method 387–93<br />

Drury, C. 198<br />

Duda, R.O. 430<br />

Dunkelberger, W. 269<br />

Dunning, D.J. 144<br />

Dyer, J.S. 422<br />

Edison, Thomas 360<br />

Edwards, W. 30, 34, 41, 46, 51, 52, 54,<br />

55, 56, 120, 290, 315, 363<br />

efficient frontier 45<br />

effort–accuracy framework 23<br />

Eggleton, I.R.C. 255<br />

Eilon, S. 204<br />

Einhorn, H.J. 265, 289, 449<br />

Eisenhart, J. 436<br />

electronic data interchange (EDI) 442<br />

elimination by aspects (EBA) 19<br />

EQUITY 11, 330, 341–2, 343<br />

ES 2 436<br />

Esser, J.K. 320<br />

Evans, J.R. 364<br />

event trees 290–1<br />

events, definition of 72<br />

EXEL Logistics 9<br />

exhaustive events 76<br />

EXMAR 436, 437<br />

expected monetary value (EMV)<br />

criterion 98–102, 147<br />

expected utility 106–8, 155<br />

expected value of imperfect information<br />

(EVII) 230–4, 236<br />

expected value of perfect information<br />

(EVPI) 227–9, 234<br />

expected values 87–9<br />

EXPERT CHOICE 413, 414, 417, 418,<br />

419, 420, 423<br />

expert knowledge 429–34<br />

expert system shells 432<br />

expert systems 10, 427–47, 453–5<br />

definition 427–8<br />

expert knowledge in 431–43<br />

financial services applications<br />

438–44<br />

fraud detection systems 444–5<br />

marketing applications 434–7<br />

point-of-sale advice-giving systems<br />

445–7<br />

Extended Pearson-Tukey (EP-T)<br />

approximation 151–2, 153<br />

extreme-world method 380–3<br />

false assumptions 359–60<br />

Farquahar, P.H. 116<br />

fast and frugal heuristic 16, 24<br />

fault trees 157–9, 291–2<br />

Fawkes, T.R. 204<br />

Ferrell, W.R. 310, 313, 315, 317, 322<br />

finite upper and lower bounds for value<br />

axiom 49<br />

Fischhoff, B. 156, 157–9, 289<br />

forced relationships 303<br />

Ford, Henry 361<br />

forward chaining 431<br />

forward to the past scenario 396–7, 398<br />

frame analysis worksheet 369–71, 373<br />

frame blindness 358, 360–1<br />

framing 453<br />

framing effects 368<br />

free enterprise scenario 397, 398<br />

French, S. 115<br />

frequency view of probabilities 267–70<br />

Galton, Sir Francis 256<br />

Gigerenzer, Gerd 16, 23, 24, 267, 268,<br />

269, 379<br />

Giuliano, T. 365<br />

Goldberg, L.R. 449<br />

Goodwin, P. 57<br />

Goslar, M.D. 435<br />

graph drawing in probability<br />

assessment 282–4<br />

group processes 309–25<br />

structured 321–3<br />

unstructured 320–1<br />

groupthink 320, 367–8, 378<br />

growth mechanism 383<br />

Harker, P.T. 422<br />

Harvey, N. 364<br />

Hayes-Roth, R. 430<br />

Hershey, J.C. 117, 118<br />

Hertz, D.B. 153, 189, 196, 204<br />

Hespos, R.F. 203<br />

heuristics<br />

anchoring and adjustment 258–62,<br />

364, 371<br />

availability 251–3<br />

compensatory 16<br />

fast and frugal 16, 24<br />

with multiple objectives 16–23<br />

non-compensatory 16, 18, 19<br />

recognition 16–17<br />

representativeness 253–8<br />

hindsight bias 289

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