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272 Biases in probability assessment<br />

(e) A company doctor estimating the degree of association between<br />

the exposure/non-exposure of workers to a chemical pollutant<br />

and the incidence of a particular respiratory illness among<br />

these workers.<br />

(f) The manager of a manufacturing company estimating the relative<br />

probability of (i) a strike at the company’s Pittsburgh plant in the<br />

next year and (ii) the company experiencing a long-term loss of<br />

market share following a strike over pay at its Pittsburgh plant<br />

in the next year.<br />

(2) The employees of a leading mail-order computer software company<br />

are secretly thinking of breaking away to form their own rival<br />

company. This would require an investment of $3 million and the<br />

employees will make the decision largely on the basis of the net<br />

present value of this investment. To help them with their decision a<br />

risk analysis model has been formulated. Development of the model<br />

involved estimating a large number of probabilities including those<br />

set out below:<br />

(a) probability distributions for the size of the market (measured<br />

in total turnover) for each of the next five years – following the<br />

recent launch of a major new international software product,<br />

the employees have experienced a buoyant market over the last<br />

few months;<br />

(b) probability distributions of the market share that could be<br />

obtained by the new company in each of the next five years – these<br />

distributions were obtained by first estimating a most likely<br />

value and then determining optimistic and pessimistic values;<br />

(c) the probability that magazine advertising costs would increase<br />

over the next five years – this was considered to be less likely<br />

than an increase in advertising costs resulting from increased<br />

costs of paper and an associated fall in the number of computer<br />

magazines.<br />

Discuss the heuristics which the employees might have employed<br />

to estimate these probabilities and any biases which might have<br />

emanated from the use of these heuristics.<br />

(3) A chemical plant is due for a major overhaul and the manager<br />

has to make an assessment of a number of uncertainties associated<br />

with the project. These include the time the overhaul will take<br />

to complete (after 35 days the losses of production caused by the<br />

overhaul could have serious consequences for the company) and the<br />

risks that there will be leakage of dangerous chemicals into local<br />

watercourses during the cleaning process. The following extracts

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