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258 Biases in probability assessment<br />

(a) Linda is a bank teller;<br />

(b) Linda is a bank teller who is active in the feminist movement?<br />

Almost 90% of people in the study thought that it was more probable that<br />

Linda was a bank teller who was active in the feminist movement. Yet<br />

this answer is wrong. There must be more bank tellers in the population,<br />

of all kinds, than bank tellers who are specifically active in the feminist<br />

movement. The conjunction (or co-occurrence) of two events (in this case<br />

‘bank teller’ and ‘feminist’) cannot be more probable than each event on<br />

its own. It is more likely that your boss is a female than it is that your<br />

boss is female and married. Similarly, your car is more likely to be red<br />

than red and less than two years old.<br />

So why did 90% of subjects in the experiment get it wrong? It appears<br />

that they were approaching the problem by judging how representative<br />

each of the options (a and b) was of Linda, given the way she was<br />

described. Since the description was designed to be more typical of a<br />

feminist than a bank teller, a feminist bank teller seemed to be the most<br />

representative of the two options.<br />

The conjunction fallacy will have important implications when we<br />

consider scenario planning in Chapter 15. The more detailed and plausible<br />

a scenario is, the more likely it will appear to be, even though more<br />

specific scenarios must have a lower probability of occurring than general<br />

ones. For example, if a company is formulating possible scenarios<br />

for a time period five years from now, the detailed scenario, ‘War in the<br />

Middle-East between Israel and a neighboring state leads to rocketing<br />

oil prices and economic recession in both Western Europe and the USA’,<br />

may seem more plausible, and hence more probable, than the general<br />

scenario, ‘Economic recession occurs in both Western Europe and the<br />

USA’.<br />

Test your judgment: answers to questions 9 and 10<br />

Q9. (a) is most likely.<br />

Q10. Scenario (a) is most likely.<br />

The anchoring and adjustment heuristic<br />

Judgment is widely used to make estimates of values such as how long<br />

a job will take to complete or what next month’s sales level will be.

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