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Eliciting decision tree representations 159<br />

other main sub-events. In a subsequent experiment the importance of<br />

‘all other problems’ was emphasized:<br />

In particular we would like you to consider its [the fault tree’s] completeness.<br />

That is, what proportion of the possible reason for a car not starting are left<br />

out, to be included in the category, ‘all other problems’?<br />

However, focusing subjects’ attention on what was missing only partially<br />

improved their awareness. Fischhoff labeled this insensitivity to the<br />

incompleteness of the fault tree ‘out of sight, out of mind’. The finding<br />

was confirmed with technical experts and garage mechanics. Neither<br />

self-rated degree of knowledge nor actual garage experience has any<br />

significant association with subjects’ ability to detect what was missing<br />

from the fault tree.<br />

Another finding from the study was that the perceived importance<br />

of a particular sub-event or branch of the fault tree was increased by<br />

presenting it in pieces (i.e. as two separate branches). The implications<br />

of this result are far reaching. Decision trees constructed early in the<br />

analyst/decision maker interaction may be incomplete representations<br />

of the decision problem facing the decision maker.<br />

Eliciting decision tree representations<br />

What methods have been developed to help elicit decision tree representations<br />

from decision makers? One major method, much favored by<br />

some decision analysts, is that of influence diagrams 18 which are designed<br />

to summarize the dependencies that are seen to exist among events and<br />

acts within a decision. Such dependencies may be mediated by the flow<br />

of time, as we saw in our examples of decision trees. As we shall see,<br />

a close relationship exists between influence diagrams and the more<br />

familiar decision trees. Indeed, given certain conditions, influence diagrams<br />

can be converted to trees. The advantage of starting with influence<br />

diagrams is that their graphic representation is more appealing to the<br />

intuition of decision makers who may be unfamiliar with decision technologies.<br />

In addition, influence diagrams are more easily revised and<br />

altered as the decision maker iterates with the decision analyst. Decision<br />

trees, because of their strict temporal ordering of acts and events, need<br />

completely respecifying when additional acts and events are inserted<br />

into preliminary representations. We shall illustrate the applicability of

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