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Downloadable - About University

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x Foreword<br />

real problems, and it is most useful when you get a result you did not<br />

expect. Sleep on it, then go back and work it through again, altering<br />

and changing your representation of the problem, or your views of it, as<br />

necessary. After several tries, you will almost certainly have deepened<br />

your understanding of the issues, and now feel comfortable with taking<br />

a decision.<br />

If you are then willing to invest some time and effort trying out the<br />

various approaches covered in this book, the rewards should be worth it.<br />

No mathematical skills are needed beyond an ability to use a calculator<br />

to add, multiply and occasionally divide. But a willingness to express<br />

your judgments in numerical form is required (even if you are not<br />

convinced at the start), and patience in following a step-by-step process<br />

will help.<br />

Whether your current problem is to evaluate options when objectives<br />

conflict, to make a choice as you face considerable uncertainty about the<br />

future, to assess the uncertainty associated with some future event, to<br />

decide on seeking new information before making a choice, to obtain<br />

better information from a group of colleagues, to reallocate limited<br />

resources for more effectiveness, or to negotiate with another party,<br />

you will find sound, practical help in these pages. Even if you do<br />

not overtly apply any of the procedures in this book, the perspectives<br />

on decision making provided by decision analysis should help you to<br />

deal with complex issues more effectively and sharpen your everyday<br />

decision-making skills.<br />

Lawrence D. Phillips<br />

Department of Operational Research<br />

London School of Economics and Political Science

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