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102 Decision making under uncertainty<br />

of the criterion. Moreover, large organizations may be able to sustain<br />

losses on projects that represent only a small part of their operations. In<br />

these circumstances it may be reasonable to assume that risk neutrality<br />

applies, in which case the EMV criterion will be appropriate.<br />

Single-attribute utility<br />

The attitude to risk of a decision maker can be assessed by eliciting<br />

a utility function. This is to be distinguished from the value functions<br />

we met in Chapter 3. Value functions are used in decisions where<br />

uncertainty is not a major concern, and therefore they do not involve<br />

any consideration of risk attitudes. (We will, however, have more to say<br />

about the distinction between utility and value from a practical point of<br />

view in a later section of this chapter.)<br />

To illustrate how a utility function can be derived, consider the<br />

following problem. A business woman who is organizing a business<br />

equipment exhibition in a provincial town has to choose between two<br />

venues: the Luxuria Hotel and the Maxima Center. To simplify her<br />

problem, she decides to estimate her potential profit at these locations<br />

on the basis of two scenarios: high attendance and low attendance at the<br />

exhibition. If she chooses the Luxuria Hotel, she reckons that she has a<br />

60% chance of achieving a high attendance and hence a profit of $30 000<br />

(after taking into account the costs of advertising, hiring the venue, etc.).<br />

There is, however, a 40% chance that attendance will be low, in which<br />

case her profit will be just $11 000. If she chooses the Maxima Center, she<br />

reckons she has a 50% chance of high attendance, leading to a profit of<br />

$60 000, and a 50% chance of low attendance leading to a loss of $10 000.<br />

We can represent the business woman’s problem in the form of<br />

a diagram known as a decision tree (Figure 5.2). In this diagram a<br />

square represents a decision point; immediately beyond this, the decision<br />

maker can choose which route to follow. A circle represents a chance<br />

node. Immediately beyond this, chance determines, with the indicated<br />

probabilities, which route will be followed, so the choice of route is<br />

beyond the control of the decision maker. (We will consider decision<br />

trees in much more detail in Chapter 6.) The monetary values show<br />

the profits earned by the business woman if a given course of action is<br />

chosen and a given outcome occurs.<br />

Now, if we apply the EMV criterion to the decision we find that the<br />

business woman’s expected profit is $22 400 (i.e. 0.6 × $30 000 + 0.4 ×

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