01.03.2013 Views

Download - Eppendorf Canada

Download - Eppendorf Canada

Download - Eppendorf Canada

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

Services – PCR<br />

44<br />

214 Sample Service products Handling<br />

Mastercycler® ep realplex Performance Plans and Services<br />

Value of Service<br />

From warranty plus Protection that provides a LED light source<br />

for life and a 2-year system warranty, to service plans for<br />

every lab need, our goal is to help you achieve reproducible<br />

results over an extended period of time. Reliable quantification<br />

is critical in qPCR and <strong>Eppendorf</strong> ® Service will keep your<br />

instrument in peak performance.<br />

Choose a plan that’s right for you and a certified <strong>Eppendorf</strong><br />

Specialist professional will handle it all. Extended Warranty<br />

and Advantage Service protect your hardware investment<br />

while any one of three Performance Plans will keep your<br />

system fine tuned and in compliance to deliver results you<br />

can count on.<br />

Service offers—ep realplex<br />

Performance Plans—ep realplex<br />

Order direct from <strong>Eppendorf</strong> <strong>Canada</strong> Ltd.<br />

Product appearance, specifications, and/or prices are subject to change without notice.<br />

Long-term benefits of performance plans:<br />

‡ Confidence in results<br />

‡ GLP compliance<br />

‡ Assurance of performance over extended lifetime<br />

Features of <strong>Eppendorf</strong> Performance Plans:<br />

‡ Complete satisfaction and quality delivered by<br />

<strong>Eppendorf</strong> experts<br />

‡ Complete programs—easy to understand,<br />

easy to budget, no surprises<br />

‡ Complete documentation management—<br />

everything you need to be in compliance<br />

Description Model Catalog No.<br />

Extended Warranty Mastercycler ep realplex 2-color system 950020927<br />

Mastercycler ep realplex 4-color system 950020935<br />

Advantage Repair Service Mastercycler ep realplex 2-color system 901520068<br />

Preventive<br />

Certification<br />

Description<br />

Maintenance Certification<br />

Plus<br />

Catalog No. 950033017 950033025 950033037<br />

Preventive Maintenance<br />

The Preventive Maintenance is carefully designed to keep<br />

the Mastercycler ep realplex in the best condition. The<br />

services include the following—cleaning of the instrument’s<br />

surface and block, a functional test of the thermoblock with<br />

a temperature validation, as well as a full system check with<br />

background calibration.<br />

Color Calibration<br />

A dedicated color calibration protocol is carried out by the<br />

service specialist. Based on this recalibration procedure the<br />

last issued certificate is updated.<br />

Validation Assay<br />

The validation assay is based on a qPCR run with<br />

specifically designed primers and DNA templates to cover<br />

all major performance aspects such as dynamic range and<br />

repro ducibility. Based on this validation protocol the last<br />

issued certificate is updated.<br />

Mastercycler ep realplex 4-color system 901520070<br />

‡ ‡ ‡<br />

— ‡ ‡<br />

— — ‡

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!