Support Services for Adults with Developmental ... - DHS home

(20) "Complaint" means a verbal or written expression of dissatisfaction
with services or providers.
(21) "Comprehensive Services" mean a package of developmental
disability services and supports that include one of the following living
arrangements regulated by the Department alone or in combination with
any associated employment or community inclusion program regulated by
the Department:
(a) Twenty-four hour residential services including but not limited to
services provided in a group home, foster home, or through a
supported living program; or
(b) In-home supports provided to an individual in the individual or
family home costing more than the individual cost limit.
(c) Comprehensive services do not include support services for adults
enrolled in brokerages or for children enrolled in long-term supports
or children's intensive in-home services.
(22) "Cost Effective" means being responsible and accountable with
Department resources by offering less costly alternatives when providing
choices that adequately meet an individual’s support needs. Less costly
alternatives include other programs available from the Department, the
utilization of assistive devices, natural supports, architectural modifications,
and alternative resources. Less costly alternatives may include resources
not paid for by the Department.
(23) "Crisis" means:
(a) A situation that may result in civil court commitment under ORS
427.215 to 427.306 and for which no appropriate alternative
resources are available; or
(b) Risk factors described in OAR 411-320-0160 are present for
which no appropriate alternative resources are available.
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