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Personal Banking<br />

Products<br />

Pricing<br />

Guide<br />

1 July 2012 to<br />

30 June 2013<br />

SELF-SERVICE<br />

BANKING<br />

INNOVATION<br />

Enjoy VALUE<br />

added banking<br />

INNOVATIONS.<br />

VALUE<br />

REWARDS<br />

<strong>Index</strong><br />

Introduction 1<br />

Personal Cheque Account 2<br />

Value Added Benefits & Rewards 3<br />

Pricing 7<br />

One Account 11<br />

Value Added Benefits & Rewards 11<br />

Pricing 14<br />

FNB Savings Account 17<br />

Encore Cheque Account 19<br />

Life Start Student Account 24<br />

Fluid Account 27<br />

eWallet from FNB 31<br />

Investment Products 32<br />

Short-Term Deposit Accounts 32<br />

Notice Deposit Accounts 37<br />

Flexi Fixed Deposit Accounts 38<br />

Fixed Deposit Accounts 39<br />

Share Investing 40<br />

Credit Cards 42<br />

Retail Forex 48<br />

Home Loans 51<br />

Important Information 52


Introduction<br />

The FNB Personal Banking Pricing Guide has been<br />

designed to assist you in understanding your bank<br />

charges, and to help you to make banking choices that<br />

best suit your lifestyle and budget. We believe in giving<br />

you the choice of how you do your banking, so we do not<br />

charge you any subscription fees for Online, Cellphone<br />

and Telephone Banking or the FNB Banking App. This<br />

means that you can choose to bank using the Internet,<br />

your cellphone, the telephone or your Smartphone or<br />

Tablet - without worrying about additional subscription<br />

fees before you even start transacting! The fees outlined<br />

in this guide are FNB’s most common VAT inclusive<br />

prices effective from 1 July 2012 to 30 June 2013.<br />

You can SAVE on your banking fees by following a few<br />

easy guidelines:<br />

• At VISA and VISA Electron enabled outlets, you should pay with<br />

your FNB Cheque Card, Credit or Debit Card rather than with a<br />

cheque or cash. It is safer, cheaper and more convenient<br />

• Withdraw cash at till points or by using FNB ATMs instead of<br />

using another Banks’ ATM where an additional fee applies<br />

• Avoid going into an FNB Branch - use Online and Cellphone<br />

Banking, the FNB Banking App or FNB ATMs to make payments,<br />

transfers or to check your balance<br />

• Use an FNB ATM to deposit your cash or alternatively ask others<br />

to deposit directly into your account by means of electronic<br />

funds transfer<br />

• Make sure that there is enough money in your account to cover<br />

all transactions. This way, you can always stay within your account<br />

limit and avoid penalty fees<br />

Where can I find out more about Pricing Options and<br />

Banking Fees?<br />

We have highlighted only the most common charges applicable to<br />

our Personal Accounts. If you would like more information, need help<br />

in choosing the most suitable pricing option for your banking needs,<br />

or have any questions on how to lower your bank charges, please call<br />

the FNB Pricing Line on 0860 11 22 44, or you can use the Online<br />

Fee Calculator on our website, www.fnb.co.za. Alternatively you can<br />

visit your nearest FNB Branch for assistance.<br />

Personal Cheque Account<br />

A Personal Cheque Account from FNB is designed for<br />

day-to-day use, giving you easy access to your cash and<br />

helping you to manage your money.<br />

There are four Pricing Options from which you can choose:<br />

(These are not available for business related use)<br />

1. Unlimited Pricing Option<br />

Who is this option for?<br />

This option is best for you if you want to know your fees up front and<br />

mainly transact through FNB’s electronic channels.<br />

How does this option work?<br />

For a fixed fee per month, you get unlimited qualifying banking<br />

transactions, no matter how many you do. You also get 6 free<br />

FNB ATM cash withdrawals per month. Additional FNB ATM cash<br />

withdrawals are charged at Pay-As-You-Use (PAYU) rates. Excluded<br />

are Branch, Cheque and other Banks’ ATM transactions as well as<br />

special instructions and penalty fees which are charged for separately.<br />

2. Mobile Pricing Option<br />

Who is this option for?<br />

This option is best for you if you have taken up the FNB Smartphone,<br />

Tablet or Laptop offer and mainly transact through FNB’s electronic<br />

channels.<br />

How does this option work?<br />

For a fixed fee per month, you get unlimited qualifying banking<br />

transactions, no matter how many you do. You also get 4 free<br />

FNB ATM cash withdrawals per month. Additional FNB ATM cash<br />

withdrawals are charged at Pay-As-You-Use (PAYU) rates. Excluded<br />

are Branch, Cheque and other Banks’ ATM transactions as well as<br />

special instructions and penalty fees which are charged for separately.<br />

3. Pay-As-You-Use (PAYU) Pricing Option<br />

Who is this option for?<br />

This option is for you if your transactions vary from month-to-month<br />

and you do a combination of electronic and manual transactions.<br />

How does this option work?<br />

You are charged for each transaction at the applicable fee.<br />

1 2


4. Fee Saver Pricing Option<br />

Who is this option for?<br />

This option is ideal for you if you are able to keep a minimum credit<br />

balance of R9 000 in your account at ALL times.<br />

How does this option work?<br />

Should you choose this option and are able to maintain the R9 000<br />

balance throughout the month you will receive these monthly benefits:<br />

• No monthly account fee<br />

• Unlimited qualifying electronic transactions<br />

• 6 free FNB ATM cash withdrawals<br />

• A combination of 5 free branch, cheque and telephone banking<br />

(consultant assisted) transactions (excluding all cash and cheque<br />

deposits).<br />

Qualifying electronic transactions are indicated with ^ and<br />

branch / cheque transactions as referred to above are indicated with<br />

# in the pricing tables. If you exceed these transaction limits or fail to<br />

maintain the minimum balance at ALL times throughout the month,<br />

you will be charged for all transactions at the applicable Pay-As-You-<br />

Use rates. In addition, if you do not keep the minimum credit balance<br />

at ALL times, you will also be charged the monthly account fee. No<br />

credit interest is payable on this option.<br />

Personal Cheque Value Added Benefits and Rewards<br />

With your FNB Cheque Account, you benefit from a host of<br />

rewards, designed especially for you. The sections below detail<br />

the rewards depending on the type of account you have with FNB.<br />

Value Added<br />

Benefit/ Reward<br />

FNB Fuel Rewards<br />

Earn Fuel Rewards<br />

by purchasing fuel<br />

using your FNB VISA<br />

Cheque Card<br />

FNB Airtime<br />

Rewards<br />

Earn Airtime Rewards<br />

by purchasing<br />

airtime through<br />

FNB’s electronic<br />

channels<br />

eBucks (eB)<br />

Rewards<br />

Earn even more<br />

with FNB's eBucks<br />

Rewards programme.<br />

You can spend your<br />

eBucks earned at<br />

any eBucks retail<br />

partners, Online or<br />

through the eBucks<br />

Contact Centre*.<br />

Visit www.eBucks.com<br />

for more information<br />

eBucks Discounts<br />

Smart Cheque<br />

Account<br />

Gold, Islamic &<br />

Encore Cheque<br />

Account<br />

Platinum<br />

Cheque<br />

Account<br />

Get up to 15% back on your qualifying fuel purchases.<br />

You will be rewarded on the higher of your qualifying<br />

monthly fuel or airtime spend<br />

Get up to 15% back on your qualifying airtime purchases.<br />

You will be rewarded on the higher of your qualifying<br />

monthly fuel or airtime spend<br />

Earn up to 0.8%<br />

back on qualifying<br />

Cheque Card<br />

purchases<br />

Earn up to 1.2%<br />

back on qualifying<br />

Cheque Card<br />

purchases<br />

Earn up to 2.5%<br />

back on qualifying<br />

Cheque Card<br />

purchases<br />

Get up to 40% off flights, gadgets, shopping vouchers, movies<br />

and more when bought using your eBucks through eBucks<br />

channels. Your reward level is determined by your banking<br />

behaviour and the FNB products you hold.<br />

Value Added<br />

Benefit/ Reward<br />

Free monthly data<br />

through FNB Connect<br />

SLOW Lounge<br />

access at domestic<br />

airport terminals<br />

* Terms and Conditions apply.<br />

Smart Cheque<br />

Account<br />

Get 1GB ADSL data<br />

Rewards you can earn on your spending behaviour<br />

• Get up to 15% back on your qualifying fuel purchases made with<br />

your FNB VISA Cheque Card OR up to 15% back on your qualifying<br />

airtime purchases made through FNB’s electronic channels.<br />

We maximise your rewards by rewarding you on the higher of<br />

your qualifying fuel or airtime spend!<br />

• Get up to 2.5% back in eBucks on all other qualifying Cheque Card<br />

purchases.<br />

You simply need to :<br />

1. Meet all the qualifying criteria stated in the next table<br />

2. Accumulate points in order to determine your earn level – based<br />

on your banking behaviour and product holdings<br />

3. Earn rewards which are calculated by applying the respective<br />

earn rate to your qualifying monthly spend.<br />

3 4<br />

Gold, Islamic &<br />

Encore Cheque<br />

Account<br />

Get 2GB ADSL and<br />

50MB 3G data<br />

Exclusive to Platinum Cheque Cardholders<br />

Platinum<br />

Cheque<br />

Account<br />

Get 3GB ADSL and<br />

100MB 3G data<br />

Premier Banker Exclusive access to a team of Premier Bankers for Platinum clients<br />

Subscription Fees<br />

Free access to Online, Cellphone and Telephone Banking as well as<br />

the FNB Banking App for your day-to-day banking<br />

inContact<br />

FNB’s free SMS and e-mail messaging service keeping you in<br />

touch with transactions on your account<br />

Monthly e-mailed<br />

statements<br />

Savings Pocket<br />

Bank Your Change<br />

(BYC)<br />

Save fees and the environment by opting to have your monthly<br />

statement e-mailed to you at no additional cost<br />

Set up a monthly scheduled transfer to your linked Savings Pocket.<br />

No fees are charged and the more you save, the better your<br />

interest rate. Not available to Islamic Cheque Account holders<br />

Automatically save your ‘left over cents’ when you make a purchase<br />

using your FNB VISA Cheque Card. Your purchase is rounded to the<br />

nearest Rand and transferred to your Savings Pocket. Additional<br />

‘Topup’ amounts of R2, R5, R10, R20 or R50 are available. Not<br />

available to Islamic Cheque Account holders


Please note that Reward rules have changed, effective 1 July 2012 FNB Connect Data<br />

Activity<br />

Have an active Cheque Account in good<br />

standing*<br />

Have total monthly deposits of at least:<br />

• R2 000 - Smart and Encore Cheque Account<br />

• R5 500 - Gold and Islamic Cheque Account<br />

• R16 500 - Platinum Cheque Account<br />

Allow FNB to communicate with you, and<br />

update your contact details with a valid<br />

e-mail address and cellphone number at<br />

least once in a twelve month period<br />

Be registered for inContact<br />

Transact via Online, Cellphone or Telephone<br />

Banking or the FNB Banking App at least once<br />

a month, using your own banking profile<br />

Swipe your Cheque Card for purchases.<br />

(Please note that Debit and Petrol Card<br />

purchases do not qualify to earn rewards<br />

– including Debit and Petrol Cards linked to<br />

your Cheque Account)<br />

Use an Overdraft Facility, Temporary Loan or<br />

Revolving Loan**<br />

The more FNB products you have, the more<br />

points you get. Choose from a Smartphone/<br />

Tablet/Laptop**; Insurance product linked<br />

to your FNB Cheque Account (Optional<br />

Debt Protection, Smart Device Insurance**,<br />

Roadside Assistance); Savings Pocket with<br />

Bank Your Change (BYC) and a balance<br />

greater than R2 000; a Global Account**;<br />

an active Credit Card; and choose to receive<br />

your monthly statement via e-mail only<br />

Open a new Cheque Account or have your<br />

account open for three years or more<br />

Maintain a credit balance in your Cheque<br />

Account:<br />

• R500 - Smart Cheque Account<br />

• R1 000 - Gold, Islamic, Encore Cheque Account<br />

• R2 000 - Platinum Cheque Account<br />

You need to do<br />

this to meet the<br />

qualifying criteria<br />

How you can<br />

earn points<br />

* An account “in good standing” is one that is not overdrawn or in arrears, nor are you in<br />

debt counseling, sequestration or any legal or collections process with FNB.<br />

** Not available to Smart Cheque Account holders.<br />

Points Required for<br />

Reward Rate<br />

Fuel / Airtime<br />

Rewards Rate<br />

eBucks<br />

Rewards Rate<br />

1.00% 0.40%<br />

2.50% 0.60%<br />

0.80% (Maximum<br />

5.00%<br />

rate for Smart Cheque<br />

Points are allocated for each of the<br />

Accounts)<br />

activities mentioned above. The<br />

total points will then determine<br />

the rate at which you would earn<br />

rewards<br />

7.50%<br />

1.20% (Maximum<br />

rate for Gold, Islamic<br />

& Encore Cheque<br />

Accounts)<br />

10.00% (non-eBucks<br />

members)<br />

15.00% (eBucks<br />

members only)<br />

2.50% (Maximum rate<br />

for Platinum Cheque<br />

Accounts)<br />

Rewards will be allocated by the 8th of each month based on the previous calendar month.<br />

To qualify for your free data you simply need to meet the qualifying<br />

criteria indicated in the next table. You will be notified by SMS when<br />

your data is available, which will be monthly in arrears,<br />

in the first week of each calendar month.<br />

Cheque<br />

Account Type<br />

Smart<br />

Gold, Islamic & Encore<br />

Platinum<br />

* An account “in good standing” is one that is not overdrawn or in arrears, nor are you in<br />

debt counseling, sequestration or any legal or collections process with FNB.<br />

SLOW Lounge (Domestic)<br />

Platinum Cardholders enjoy exclusive access to SLOW Lounges,<br />

which can be found at the domestic terminals of O.R. Tambo, Cape<br />

Town and King Shaka International airports.<br />

Qualifying criteria and terms of usage are detailed in the table below.<br />

* An account “in good standing” is one that is not overdrawn or in arrears, nor are you in<br />

debt counseling, sequestration or any legal or collections process with FNB.<br />

5 6<br />

Qualifying Criteria<br />

Have an active Cheque Account in<br />

good standing*<br />

Have total monthly deposits of at least:<br />

R2 000 (Smart and Encore);<br />

R5 500 (Gold and Islamic)<br />

R16 500 (Platinum)<br />

SLOW Lounge - Qualifying Criteria<br />

Active Cheque Account in good standing*<br />

Free<br />

Monthly Data<br />

1GB ADSL<br />

2GB ADSL<br />

50MB 3G<br />

3GB ADSL<br />

100MB 3G<br />

Have total monthly deposits of at least R16 500 into your Cheque Account and swipe to the<br />

value of R5 000 on your Platinum Cheque Card in the calendar month preceding your visit<br />

Have a valid, personalised Platinum Cheque Card<br />

(Failing which, access to the SLOW Lounge will NOT be granted)<br />

SLOW Lounge - Reward<br />

Peak time allocation<br />

Off-peak time<br />

allocation<br />

You meet the Qualifying<br />

Criteria<br />

2 free SLOW Lounge<br />

visits per month for the<br />

cardholder only. No guest<br />

visits<br />

4 free SLOW Lounge<br />

visits per month for the<br />

cardholder<br />

(including guests)<br />

You do NOT meet the<br />

Qualifying Criteria<br />

2 SLOW Lounge visits per<br />

month (charged at<br />

R250 pp) for the cardholder<br />

only. No guest visits<br />

4 SLOW Lounge visits per<br />

month (charged at<br />

R250 pp) for the cardholder<br />

(including guests)<br />

Note: Peak times are on Weekdays (Mon-Fri): 04h45-07h00 and 15h00-17h30 as well as<br />

on Sundays: 15h00 – 17h30. All entries are non-transferrable, with any additional entries<br />

(in excess of those mentioned above and where qualifying criteria have been met) being<br />

charged at R250 per person (pp) during peak and at R125 (pp) during off-peak.<br />

For further details on your total points and rewards rate, visit<br />

www.fnb.co.za.


Personal Cheque Account Pricing<br />

1. Unlimited and Mobile Pricing Options<br />

You get unlimited qualifying transactions for a fixed fee per month.<br />

Qualifying transactions include:<br />

• Debit Orders<br />

• Card Purchases<br />

• Electronic Prepaid Purchases<br />

• Electronic Payments and Transfers<br />

• Cash@Till<br />

Electronic transactions above refer to transactions done via FNB<br />

Online Banking, Cellphone Banking, FNB Banking App, Telephone<br />

Banking (IVR) and FNB ATMs .<br />

Monthly Fees<br />

Fee Description Smart Cheque<br />

* An additional monthly Exchange Control Admin Fee of R13.00 for Non Resident Cheque<br />

Accounts applies.<br />

** Only applicable if you have taken up the FNB Smartphone/Tablet/Laptop offer.<br />

Refer to www.fnb.co.za for the monthly device payment applicable.<br />

Transaction Fees<br />

Gold & Islamic<br />

Cheque<br />

Card Self-Service * Telephone<br />

(Consultant)<br />

Branch /<br />

Cheque<br />

Card Purchases Unlimited** - - -<br />

FNB Prepaid Purchases - Unlimited*** R8.00 -<br />

Unlimited: 6<br />

free per month<br />

-<br />

FNB Cash Withdrawals Unlimited Mobile: 4 free per<br />

R38.00 +<br />

(local)<br />

(Cash@Till) month. Thereafter<br />

1.35% of<br />

R6.00 per R500 or<br />

part thereof****<br />

value<br />

Transfers - Unlimited R34.00 R38.00<br />

Payments - Unlimited R34.00 R38.00<br />

Debit Orders Unlimited<br />

Platinum<br />

Cheque<br />

Monthly Account Fee*<br />

(Includes monthly VISA Cheque Card and<br />

Lost Card Protection fees)<br />

Subscriptions to inContact,<br />

R79.00 R97.00 R120.00<br />

Online, Cellphone,<br />

Telephone Banking and the<br />

FNB Banking App<br />

Free Free Free<br />

Monthly Device Payment** Not applicable Device dependent Device dependent<br />

Petrol Card Fee<br />

(Linked to Cheque Account)<br />

R12.50 R12.50 R12.50<br />

* FNB Online Banking, Cellphone Banking, Telephone Banking (IVR), FNB Banking App and<br />

FNB ATMs.<br />

** International Commission and Conversion fee of 2.75% of the transaction value applies<br />

for international purchases.<br />

*** Prepaid Purchases at other Banks’ ATM charged at R7.00.<br />

**** ATM Cash Withdrawals at other Banks’ ATM charged at R6.50 + (R6.00 per R500 or<br />

part thereof, max R24.00) from the first withdrawal.<br />

Other Transaction Fees Payable on this Pricing Option<br />

Cash Withdrawals<br />

Fee<br />

FNB Mini ATM Unlimited<br />

Other Banks’ Mini ATM R7.00<br />

International ATM* R38.00<br />

International Branch* R38.00 + 1.50% of value<br />

* International Commission and Conversion fee of 2.75% of the transaction value applies.<br />

2. Pay-As-You-Use and Fee Saver Pricing Options<br />

• You are charged for each transaction at the applicable fee<br />

• Free qualifying transactions included if you are able to keep a<br />

minimum credit balance of R9 000 in your account at ALL times<br />

on the Fee Saver Pricing Option<br />

Fees that have not changed or have decreased are shown in orange.<br />

* An additional monthly Exchange Control Admin Fee of R13.00 for Non Resident Cheque<br />

Accounts applies.<br />

** Only applicable if you have taken up the FNB Smartphone/Tablet/Laptop offer.<br />

Refer to www.fnb.co.za for the monthly device payment applicable.<br />

Transaction Fees<br />

7 8<br />

Monthly Fees<br />

Fee Description Smart Cheque<br />

Monthly Account Fee*<br />

(Includes monthly VISA Cheque Card and<br />

Lost Card Protection fees)<br />

Minimum Credit Balance<br />

for rebate on fees<br />

(Fee Saver only)<br />

Subscriptions to inContact,<br />

Online, Cellphone,<br />

Telephone Banking and the<br />

FNB Banking App<br />

Monthly Device Payment<br />

(Pay-As-You-Use only)**<br />

Petrol Card Fee<br />

(Linked to Cheque Account)<br />

Gold & Islamic<br />

Cheque<br />

Card Self-Service * Telephone<br />

(Consultant)<br />

Platinum<br />

Cheque<br />

R22.00 R27.00 R35.00<br />

R9 000 R9 000 R9 000<br />

Free Free Free<br />

Not applicable Device dependent Device dependent<br />

R12.50 R12.50 R12.50<br />

Branch /<br />

Cheque<br />

Card Purchases (local) Free - - -<br />

FNB Prepaid Purchases** - R1.00^ R8.00<br />

* FNB Online Banking, Cellphone Banking, Telephone Banking (IVR), FNB Banking App and<br />

FNB ATMs.<br />

** Prepaid Purchases at other Banks’ ATM charged at R7.00.<br />

*** ATM Cash Withdrawals at other Banks’ ATM charged at R6.50 + (R6.00 per R500 or<br />

part thereof, max R24.00) from the first withdrawal.<br />

**** Includes Debit Orders to Wesbank, FNB Credit Card, FNB Home Loans, FNB Loans and<br />

FNB Funeral Cover.<br />

^<br />

#<br />

Free on Fee Saver if minimum credit balance is kept throughout the month.<br />

Limited to a combination of 5 free on Fee Saver if minimum balance is kept throughout<br />

the month.<br />

# -<br />

FNB Cash Withdrawals<br />

(local)*** Fee Saver: if balance<br />

kept, 6 free per month thereafter<br />

fee applies<br />

R0.90^<br />

(Cash@Till)<br />

R6.00 per<br />

R500 or part<br />

thereof<br />

-<br />

R30.00 # +<br />

1.35% of<br />

value<br />

Transfers - R3.30^ R27.50 # R30.00 #<br />

Payments - R7.00^ R27.50 # R30.00 #<br />

Internal Debit Orders**** R3.50^<br />

External Debit Orders R15.00^


Other Transaction Fees Payable on this Pricing Option Fee<br />

Purchases<br />

International Card Purchases* R2.90^<br />

Petrol Card Purchases<br />

Cash Withdrawals<br />

R3.95^<br />

FNB Mini ATM (per R500 or part thereof) R2.90^<br />

Other Banks’ Mini ATM (per R500 or part thereof) R4.25<br />

International ATM* R24.00<br />

International Branch*<br />

R24.00 # + 1.50%<br />

of value<br />

* International Commission and Conversion fee of 2.75% of the transaction value applies.<br />

^ Free on Fee Saver if minimum credit balance is kept throughout the month.<br />

# Limited to a combination of 5 free on Fee Saver if minimum balance is kept throughout<br />

the month.<br />

Other transaction fees payable irrespective<br />

of the pricing option selected<br />

Payments<br />

Bank Cheque<br />

Stop Payments<br />

R70.00<br />

Online Banking, Cellphone Banking and FNB Banking App R10.00<br />

Telephone Banking (consultant assisted) R35.00<br />

FNB Branch<br />

Scheduled Payment Related Fees<br />

R70.00<br />

Establishment and Amendment Fees (Online Banking) Free<br />

Establishment Fee (FNB Branch) R12.00<br />

Amendment Fee (FNB Branch)<br />

Deposits<br />

Cheque Deposits<br />

R9.00<br />

FNB ATM and FNB Branch (per deposit)<br />

Cash Deposits<br />

R15.00<br />

FNB ATM<br />

0.70% of value,<br />

min R5.50<br />

FNB Branch<br />

1.35% of value,<br />

min R20.00<br />

ENC Upliftment Fee and Special Clearance<br />

Balance Enquiries<br />

R75.00<br />

FNB Online Banking, Cellphone Banking, Telephone Banking (IVR),<br />

FNB Banking App and FNB ATMs<br />

Free<br />

Other Banks’ ATM R3.95<br />

Point-of-Sale R1.35<br />

International Point-of-Sale R2.50<br />

Branch and Telephone Banking (consultant assisted)<br />

Statements<br />

R3.95<br />

Posted/Printed statement R10.50 per statement<br />

Current month e-mailed statement Free<br />

First official monthly statement collected at an FNB Branch Free<br />

FNB ATM Mini Statement (print or view) R2.80<br />

Bank Statement Exchange Fee R5.50 per statement<br />

e-Mailing of historical statements (older than 3 months) - Online Banking R5.50 per statement<br />

e-Mailing of historical statements (older than 3 months) - Branch<br />

and Telephone Banking<br />

R9.90 per statement<br />

Provisional Statement (Branch and Telephone Banking)<br />

Penalty Fees<br />

R9.90 per page<br />

Unpaid Cheques / Debit Orders (per item)<br />

Honouring Fee (Charged per item in excess of your account limit on<br />

accounts with credit agreements before 1 June 2007)<br />

Fee<br />

R60.00 (R138.00<br />

per item for the 4th & subsequent items<br />

within 12 months)<br />

R95.00 (R120.00<br />

per item for the 4th & subsequent items<br />

within 12 months)<br />

Penalty Fees<br />

Incidental Credit Fee (Charged per month in excess of your account<br />

limit, applies to accounts without credit facilities or with credit<br />

agreements after 1 June 2007)<br />

Declined Transactions<br />

R57.00<br />

FNB ATM (Insufficient Funds or Limit Exceeded) Free<br />

Other FNB (Point-of-Sale, Scheduled Payment, EDO) and other<br />

Banks’ ATM<br />

R6.50<br />

Deposit of post-dated cheque (per cheque)<br />

Card Replacement Fee<br />

R80.00<br />

VISA Electron Debit Card R68.00<br />

FNB Petrol Card R100.00<br />

VISA Cheque Card / Chip & PIN Card<br />

Credit Related Fees<br />

R100.00<br />

Monthly Credit Service Fee (Charged only if the Overdraft is utilized<br />

in excess of R200)<br />

R28.50<br />

Monthly Credit Fee (Revolving Loan) R40.00<br />

Incidental Credit Fee (Revolving Loan)<br />

Copies of Vouchers (Deposit Slips and Cheques)<br />

R57.00<br />

Online Banking Free<br />

Branch and Telephone Banking<br />

Cheque Book Fees<br />

R20.00 per side<br />

Pocket 40 Form R35.00<br />

Convenience and Value Added Service Fees Fee<br />

Roadside Assistance (linked to Cheque Card - fee per month) R5.00<br />

LOTTO / PowerBall Purchase R1.50<br />

Pay & Clear Now (Online Banking, FNB Banking App and<br />

FNB Branch: selected participating Banks only)<br />

R38.00<br />

Cardless Cash Withdrawal (Cellphone Banking)<br />

Send Money to an FNB eWallet<br />

R4.00 + (R6.00 per R500 or<br />

part thereof, max R24.00)<br />

Value: R0.01 – R1 000.00 R8.50<br />

Value: R1 000.01 – R1 500.00 R12.50<br />

Additional Statements (fee per month) Paper Online<br />

Daily R75.00 R42.00<br />

Weekly R30.00 R19.00<br />

Twice Monthly<br />

Balance Alerts (fee per month)<br />

R15.00 R10.50<br />

Monthly R0.90<br />

Weekly R2.95<br />

Daily<br />

Electronic Subscription Services (fee per month)<br />

R14.80<br />

My Limit Alert R2.95<br />

Scheduled Payment Alert<br />

Payment Notifications<br />

R2.75<br />

E-mail R0.68<br />

SMS R1.05<br />

Fax<br />

Other Fees<br />

R4.85<br />

Card Courier Fee (free for Platinum Cheque Cardholders) R120.00<br />

Smartphone/Tablet/Laptop Courier Fee R150.00<br />

Online Banking Password Reset (consultant assisted) R50.00<br />

Online Banking Account Verification R3.90<br />

Online Banking Payment History (older than 3 months) R3.90<br />

For any fee or FNB Personal Cheque Account queries please call<br />

0860 11 22 44.<br />

9 10


One Account<br />

This single facility, secured by your home, has all the<br />

functions of a Cheque Account, Overdraft, Personal Loan<br />

and Home Loan. It’s convenient and more affordable than<br />

having to manage and pay fees on multiple accounts.<br />

There are two pricing options available for this account:<br />

(These are not available for business related use)<br />

1. Unlimited Pricing Option<br />

Who is this option for?<br />

This option is best for you if you want to know your fees up front and<br />

mainly transact through FNB’s electronic channels.<br />

How does this option work?<br />

For a fixed fee per month, you get unlimited qualifying banking<br />

transactions, no matter how many you do. You also get 6 free<br />

FNB ATM cash withdrawals per month. Additional FNB ATM cash<br />

withdrawals are charged for. Excluded are Branch, Cheque and other<br />

Banks’ ATM transactions as well as special instructions and penalty<br />

fees which are charged for separately.<br />

2. Mobile Pricing Option<br />

Who is this option for?<br />

This option is best for you if you have taken up the FNB Smartphone/<br />

Tablet/Laptop offer and mainly transact through FNB’s electronic<br />

channels.<br />

How does this option work?<br />

For a fixed fee per month, you get unlimited qualifying banking<br />

transactions, no matter how many you do. You also get 4 free<br />

FNB ATM cash withdrawals per month. Additional FNB ATM cash<br />

withdrawals are charged for. Excluded are Branch, Cheque and other<br />

Banks’ ATM transactions as well as special instructions and penalty<br />

fees which are charged for separately.<br />

One Account Value Added Benefits and Rewards<br />

With your FNB One Account, you benefit from a host of rewards,<br />

designed especially for you! The sections to follow detail the rewards<br />

on your account:<br />

Value Added Benefit/ Reward One Account<br />

FNB Fuel Rewards<br />

Earn Fuel Rewards by purchasing fuel using<br />

your FNB VISA Cheque Card and by adapting<br />

your banking behaviour<br />

FNB Airtime Rewards<br />

Earn Airtime Rewards by purchasing airtime<br />

through FNB’s electronic channels.<br />

eBucks (eB) Rewards<br />

Earn even more with FNB’s eBucks rewards<br />

programme. You can spend your eBucks<br />

earned at any eBucks retail partners, Online<br />

or through the eBucks Contact Centre*<br />

Visit www.eBucks.com for more information<br />

eBucks Discounts<br />

11 12<br />

Get up to 15% back on qualifying fuel<br />

purchases. You will be rewarded on<br />

the higher of your qualifying fuel or<br />

airtime spend<br />

Get up to 15% back on your qualifying<br />

airtime purchases. You will be rewarded<br />

on the higher of your qualifying fuel or<br />

airtime spend<br />

Earn up to 2.5% back on qualifying<br />

Cheque Card purchases<br />

Get up to 40% off flights, gadgets,<br />

shopping vouchers, movies and more when<br />

bought using your eBucks through eBucks<br />

channels. Your reward level is determined<br />

by your banking behaviour and the FNB<br />

products you hold<br />

Free monthly data through FNB Connect Get 3GB ADSL and 100MB 3G data<br />

SLOW Lounge access at domestic<br />

airport terminals<br />

Premier Banker<br />

Subscription Fees<br />

inContact<br />

Monthly e-mailed statements<br />

* Terms and Conditions apply.<br />

Exclusive to Platinum Cheque<br />

Cardholders. Refer to ‘SLOW Lounge’ in the<br />

Personal Cheque section for details<br />

Exclusive access to a team of Premier<br />

Bankers for Platinum Clients<br />

Free access to Online, Cellphone and<br />

Telephone Banking<br />

FNB’s free SMS and e-mail messaging<br />

service keeping you in touch with<br />

transactions on your account<br />

Help save the environment by opting to<br />

have your monthly statement e-mailed to<br />

you, at no additional cost<br />

Rewards you can earn on your spending behaviour<br />

• Get up to 15% back on your qualifying fuel purchases made with<br />

your FNB VISA Cheque Card OR up to 15% back on your qualifying<br />

airtime purchases made through FNB’s electronic channels.<br />

We maximise your rewards by rewarding you on the higher of<br />

your qualifying fuel or airtime spend!<br />

• Get up to 2.5% back in eBucks on all other qualifying Cheque<br />

Card purchases.<br />

You simply need to :<br />

1. Meet all of the qualifying criteria stated in the table that follows;<br />

2. Accumulate points in order to determine your earn level – based<br />

on your banking behaviour and product holdings;<br />

3. Earn rewards which are calculated by applying the respective<br />

earn level rate to your qualifying monthly spend.<br />

Please note that rewards have changed, effective 1 July 2012.<br />

See the next table for the updated qualifying criteria and points<br />

allocation for eBucks and Fuel OR Airtime Rewards on your One<br />

Account.


Points Required for Reward Rate<br />

Fuel / Airtime<br />

Rewards Rate<br />

eBucks<br />

Rewards Rate<br />

1.00% 0.40%<br />

2.50% 0.60%<br />

Points are allocated for each of the<br />

5.00% 0.80%<br />

activities mentioned above. The total points<br />

will then determine the rate at which you<br />

would earn rewards.<br />

7.50%<br />

10.00% (noneBucks<br />

members)<br />

15.00% (eBucks<br />

members only)<br />

1.20%<br />

2.50%<br />

Rewards will be allocated by the 8th of each month based on the previous calendar month.<br />

For further details on your total points and rewards rate, visit www.fnb.co.za<br />

FNB Connect Data<br />

Activity<br />

Have an active One Account in good standing*<br />

Have total monthly deposits of at least R16 500<br />

into your One Account**<br />

Allow FNB to communicate to you, and update<br />

your contact details with a valid e-mail address<br />

and cellphone number at least once in a twelve<br />

month period<br />

To qualify for your free data you need to meet the qualifying criteria.<br />

You will be notified by SMS when your data is available, which will be<br />

monthly in arrears, in the first week of each calendar month.<br />

Qualifying Criteria Free Monthly Data<br />

To qualify for your free ADSL & 3G data you need to meet<br />

all the qualifying criteria for eBucks and Fuel / Airtime<br />

Rewards. Refer to the two previous tables. FNB Connect<br />

terms and conditions apply.<br />

You need to do<br />

this to meet the<br />

qualifying criteria<br />

3GB ADSL<br />

100MB 3G<br />

How you<br />

can earn<br />

points<br />

Be registered for inContact<br />

Transact via Online, Cellphone or Telephone Banking,<br />

or the FNB Banking App at least once a month<br />

Receive your One Account statements via e-mail only<br />

Have active FNB Cheque Cards only (not Debit<br />

Cards) linked to your One Account<br />

Swipe your Cheque Card for purchases.<br />

(Please note that Debit and Petrol Card purchases<br />

do not qualify to earn rewards – including Debit and<br />

Petrol Cards linked to your Cheque Account)<br />

Have your account open for three years or more<br />

Maintain an active FNB Credit Card<br />

Keep a balance of R10 000 or more in an FNB<br />

Investment Account<br />

Have a Smartphone/Tablet/Laptop through FNB<br />

Ensure that your One Account has not been in<br />

arrears three months preceding the month in which<br />

the points are allocated<br />

New FNB customers will receive a joining bonus in<br />

the month that your initial bond is registered in the<br />

Deeds Office. This is a once off bonus<br />

* An account “in good standing” is one that is not overdrawn or in arrears, nor are you in<br />

debt counseling, sequestration or any legal or collections process with FNB.<br />

** For One Accounts opened prior to November 2008, a minimum monthly deposit of R7500<br />

is required. All qualifying critieria must be met. Only eBucks rewards can be earned.<br />

One Account Pricing<br />

Fees that have not changed or have decreased are shown in orange.<br />

Monthly Fees<br />

Monthly Account Fee (Includes monthly VISA Cheque Card and Lost Card Protection fees) R100.00<br />

Monthly Service Fee R175.00<br />

Petrol Card Fee (Linked to Cheque Account) R12.50<br />

Subscriptions to inContact, Online, Cellphone, Telephone Banking<br />

and FNB Banking App<br />

Free<br />

Monthly Device Payment* Device dependent<br />

* Only applicable if you have taken up the FNB Smartphone /Tablet/Laptop offer.<br />

Refer to www.fnb.co.za for the monthly device payment applicable.<br />

Transaction Fees<br />

* FNB Online Banking, Cellphone Banking, Telephone Banking (IVR), FNB Banking App and<br />

FNB ATMs.<br />

** International Commission and Conversion fee of 2.75% of the transaction value applies<br />

for international purchases.<br />

*** Prepaid Purchases at other Banks’ ATM charged at R7.00.<br />

**** ATM Cash Withdrawals at other Banks’ ATM charged at R6.50 + (R6.00 per R500 or<br />

part thereof, max R24.00) from the first withdrawal.<br />

* International Commission and Conversion fee of 2.75% of the transaction value applies.<br />

13 14<br />

Card Self-Service * Telephone<br />

(Consultant)<br />

Branch /<br />

Cheque<br />

Card Purchases Unlimited** - - -<br />

FNB Prepaid Purchases - Unlimited***<br />

Unlimited:<br />

R8.00 -<br />

FNB Cash Withdrawals<br />

(local)<br />

Unlimited<br />

(Cash@Till)<br />

6 free per month.<br />

Mobile: 4 free per<br />

month. Thereafter,<br />

R6.00 per R500 or<br />

part thereof****<br />

_<br />

R38.00 +<br />

1.35% of<br />

value<br />

Payments - Unlimited R34.00 R38.00<br />

Transfers - Unlimited R34.00 R38.00<br />

Debit Orders Unlimited<br />

Other Transaction Fees Payable Fee<br />

Cash Withdrawals<br />

FNB Mini ATM Unlimited<br />

Other Banks’ Mini ATM R7.00<br />

International ATM* R38.00<br />

International Branch*<br />

Payments<br />

R38.00 + 1.50%<br />

of value<br />

Bank Cheque<br />

Stop Payments<br />

R70.00<br />

Online Banking, Cellphone Banking and FNB Banking App R10.00<br />

Telephone Banking (consultant assisted) R35.00<br />

FNB Branch R70.00


Scheduled Payment Related Fees<br />

Establishment and Amendment Fees (Online Banking) Free<br />

Establishment Fee (FNB Branch) R12.00<br />

Amendment Fee (FNB Branch)<br />

Deposits<br />

Cheque Deposits<br />

R9.00<br />

FNB ATM and FNB Branch (per deposit)<br />

Cash Deposits<br />

R15.00<br />

FNB ATM<br />

0.70% of value,<br />

min R5.50<br />

FNB Branch<br />

1.35% of value,<br />

min R20.00<br />

ENC Upliftment Fee and Special Clearance<br />

Balance Enquiries<br />

R75.00<br />

FNB Online Banking, Cellphone Banking, Telephone Banking (IVR),<br />

FNB Banking App and FNB ATMs<br />

Free<br />

Other Banks’ ATM R3.95<br />

Point-of-Sale R1.35<br />

International Point-of-Sale R2.50<br />

Branch and Telephone Banking (consultant assisted)<br />

Statements<br />

R3.95<br />

Posted/Printed statement R10.50 per statement<br />

Current month e-mailed statement Free<br />

First official monthly statement collected at an FNB Branch Free<br />

FNB ATM Mini Statement (print or view) R2.80<br />

Bank Statement Exchange Fee R5.50 per statement<br />

e-Mailing of historical statements (older than 3 months) - Online Banking R5.50 per statement<br />

e-Mailing of historical statements (older than 3 months) - Branch<br />

and Telephone Banking<br />

R9.90 per statement<br />

Provisional Statement (Branch and Telephone Banking)<br />

Penalty Fees<br />

R9.90 per page<br />

Unpaid Cheques / Debit Orders (per item)<br />

Honouring Fee (Charged per item in excess of your account limit on<br />

accounts with credit agreements before 1 June 2007)<br />

R60.00<br />

(R138.00 per<br />

item for the 4th &<br />

subsequent items<br />

within 12 months)<br />

R95.00<br />

(R120.00 per<br />

item for the 4th &<br />

subsequent items<br />

within 12 months)<br />

Incidental Credit Fee (Charged per month in excess of your account<br />

limit, applies to accounts without credit facilities or with credit<br />

agreements after 1 June 2007)<br />

Declined Transactions<br />

R57.00<br />

FNB ATM (Insufficient Funds or Limit Exceeded) Free<br />

Other FNB (Point-of-Sale, Scheduled Payment, EDO) and other<br />

Banks’ ATM<br />

R6.50<br />

Deposit of post-dated cheque (per cheque)<br />

Card Replacement Fee<br />

R80.00<br />

VISA Electron Debit Card R68.00<br />

FNB Petrol Card R100.00<br />

VISA Cheque Card / Chip & PIN Card<br />

Credit Related Fees<br />

R100.00<br />

Monthly Credit Service Fee (Charged only if the Overdraft is utilized<br />

in excess of R200)<br />

R28.50<br />

Monthly Credit Fee (Revolving Loan) R40.00<br />

Incidental Credit Fee (Revolving Loan) R57.00<br />

Cheque Book Fees<br />

Pocket 40 Form R35.00<br />

Copies of Vouchers (Deposit Slips and Cheques)<br />

Online Banking Free<br />

Branch and Telephone Banking R20.00 per side<br />

Loan-Related Fees<br />

Initiation Fee (Once-off) R5 700.00<br />

Re-instatement Fee R285.00<br />

Future Use Withdrawal Fee R1 250.00<br />

Valuation / Revaluation Fee R1 250.00<br />

Early Settlement Fee<br />

15 16<br />

Levied when Home<br />

Loan is cancelled<br />

without giving 90 days<br />

notice. Fee is based on<br />

outstanding balance<br />

of loan, your interest<br />

rate and remaining<br />

loan term.<br />

Convenience and Value Added Service Fees Fee<br />

Roadside Assistance (linked to Cheque Card - fee per month) R5.00<br />

LOTTO / PowerBall Purchase R1.50<br />

Pay & Clear Now (Online Banking, FNB Banking App and FNB<br />

Branch: selected participating Banks only)<br />

R38.00<br />

R4.00+(R6.00 per<br />

Cardless Cash Withdrawal (Cellphone Banking)<br />

Send Money to an FNB eWallet<br />

R500 or part thereof,<br />

max R24.00)<br />

Value: R0.01 – R1 000.00 R8.50<br />

Value: R1 000.01 – R1 500.00 R12.50<br />

Additional Statements (fee per month) Paper Online<br />

Daily R75.00 R42.00<br />

Weekly R30.00 R19.00<br />

Twice Monthly<br />

Balance Alerts (fee per month)<br />

R15.00 R10.50<br />

Monthly R0.90<br />

Weekly R2.95<br />

Daily<br />

Electronic Subscription Services (fee per month)<br />

R14.80<br />

My Limit Alert R2.95<br />

Scheduled Payment Alert<br />

Payment Notifications<br />

R2.75<br />

E-mail R0.68<br />

SMS R1.05<br />

Fax<br />

Other Fees<br />

R4.85<br />

Card Courier Fee (free for Platinum Cheque Cardholders) R120.00<br />

Smartphone/Tablet/Laptop Courier Fee R150.00<br />

Online Banking Password Reset (consultant assisted) R50.00<br />

Online Banking Account Verification R3.90<br />

Online Banking Payment History (older than 3 months) R3.90<br />

For any fee or FNB One Account queries please call<br />

0860 FNB ONE (362 663).


FNB Savings Account<br />

The FNB Savings Account is a flexible savings account<br />

that allows you to save while giving you easy access to<br />

your money.<br />

Who is this product for?<br />

The product is ideal for you if you are looking for a savings account<br />

and can maintain a balance of at least R2 000.<br />

How do I get a rebate on my banking fees?<br />

You will not pay the monthly account fee if you maintain a balance of<br />

at least R2 000 in your FNB Savings Account at all times.<br />

What other benefits will I receive on my FNB Savings Account?<br />

• Free Cheque and Debit Card Purchases<br />

• You can earn attractive interest rates on your savings balance<br />

• Free monthly e-mailed statements<br />

• No Subscription Fees for Online, Cellphone, Telephone Banking and<br />

the FNB Banking App<br />

• Free inContact<br />

FNB Savings Account Pricing<br />

Fees that have not changed or have decreased are shown in orange.<br />

Monthly Fees<br />

Account balance of R2 000 + Free<br />

Account balance below R2 000 R5.50<br />

Transaction Fees<br />

Card Self-Service * Telephone<br />

(Consultant)<br />

Branch /<br />

Cheque<br />

Card Purchases Free** - - -<br />

FNB Prepaid Purchases - R1.00 R8.00 -<br />

FNB Cash Withdrawals<br />

(local)<br />

R1.00<br />

(Cash@Till)<br />

R10.00 per R500<br />

or part thereof, max<br />

R40.00***<br />

- R30.00<br />

Transfers - R5.00 R27.50 R30.00<br />

Payments - R10.00 R27.50 R30.00<br />

Internal Debit Orders**** R5.00<br />

External Debit Orders R15.00<br />

* FNB Online Banking, Cellphone Banking, Telephone Banking (IVR), FNB Banking App and<br />

FNB ATMs.<br />

** International Commission and Conversion fee of 2.75% of the transaction value<br />

applies for international purchases.<br />

*** Prepaid Purchases at other Banks’ ATM charged at R7.00.<br />

**** Includes Debit Orders to Wesbank, FNB Credit Card, FNB Home Loans, FNB Loans and<br />

FNB Funeral Cover.<br />

Any other fees not specifically mentioned above are charged at the<br />

same rates as Personal Cheque Account Pay-As-You-Use fees (pg 8).<br />

For any fee or FNB Savings Account queries please call<br />

0860 11 22 44.<br />

17 18<br />

Other Fees Fee<br />

Cash Withdrawals<br />

FNB Mini ATM (per R500 or part thereof) R5.00<br />

R6.50 + FNB ATM<br />

Other Banks’ ATM<br />

Fee<br />

Deposits<br />

Cheque Deposits<br />

FNB ATM and FNB Branch (per deposit) R15.00<br />

Cash Deposits<br />

0.70% of value, min<br />

FNB ATM<br />

R5.50<br />

1.35% of value, min<br />

FNB Branch<br />

R20.00<br />

ENC Upliftment Fee and Special Clearance R75.00


Encore Cheque Account<br />

What benefits will I receive on my FNB Encore Cheque Account<br />

(designed for customers aged 55 and older)?<br />

Please see ‘Personal Cheque Value Added Benefits and Rewards’ in<br />

the Personal Cheque Account section. You also get:<br />

• Preferential interest rates on the Savings Pocket linked to your<br />

FNB Encore Cheque Account (No fees are charged on your Savings<br />

Pocket and the more you save, the better your interest rate)<br />

• 50% discount on the FNB Credit Card Monthly / Annual Card fee<br />

(including Petro Card). FNB Credit Card Terms and Conditions apply.<br />

There are three pricing options available to Encore customers:<br />

(These are not available for business related use)<br />

1. Standard Encore Pricing Option<br />

Who is this option for?<br />

This option is ideal if you are able to maintain a specified credit<br />

balance at all times.<br />

How does this option work?<br />

Cheque Balance Option: you will not pay the monthly account<br />

fee if you are able to maintain at least R5 000 in your Encore<br />

Account throughout the month. This option includes unlimited<br />

qualifying electronic transactions, 6 free FNB ATM cash withdrawals<br />

and a combination of 3 free branch, cheque and telephone banking<br />

(consultant assisted) transactions (excluding all cash and cheque<br />

deposits) per month.<br />

Pocket Savings Option: you will not pay the monthly account fee<br />

if you pledge at least R10 000 in your Savings Pocket linked to your<br />

Encore Account. This option includes unlimited qualifying electronic<br />

transactions, 6 free FNB ATM cash withdrawals and a combination of<br />

3 free branch, cheque and telephone banking (consultant assisted)<br />

transactions (excluding all cash and cheque deposits) per month.<br />

2. Unlimited Pricing Option<br />

Who is this option for?<br />

This option is best for you if you want to know your fees up front and<br />

mainly transact through FNB’s electronic channels.<br />

How does this option work?<br />

For a fixed fee per month, you get unlimited qualifying banking<br />

transactions, no matter how many you do. You also get 6 free FNB<br />

ATM cash withdrawals per month. Additional FNB ATM cash<br />

withdrawals are charged for. Excluded are Branch transactions,<br />

Cheque and other Banks’ ATM transactions as well as special<br />

instructions and penalty fees which are charged for separately.<br />

3. Mobile Pricing Option<br />

Who is this option for?<br />

This option is best for you if you have taken up the FNB Smartphone/<br />

Tablet/Laptop offer and mainly transact through FNB’s electronic<br />

channels.<br />

How does this option work?<br />

For a fixed fee per month, you get unlimited qualifying banking<br />

transactions, no matter how many you do. You also get 4 free<br />

FNB ATM cash withdrawals per month. Additional FNB ATM cash<br />

withdrawals are charged for. Excluded are Branch transactions,<br />

Cheque and other Banks’ ATM transactions as well as special<br />

instructions and penalty fees which are charged for separately.<br />

Encore Account Pricing<br />

1. Standard Pricing Option<br />

Fees that have not changed or have decreased are shown in orange.<br />

Monthly Fees<br />

Monthly Account Fee<br />

(Includes Monthly VISA Cheque Card Fee and Lost Card Protection fees)<br />

Minimum Balance for Rebate on Monthly Account Fee<br />

19 20<br />

R97.00<br />

Cheque Balance Option: R5 000<br />

Savings Pocket Option: R10 000<br />

Subscriptions to inContact, Online, Cellphone and<br />

Telephone Banking and the FNB Banking App<br />

Free<br />

Monthly Petrol Card Fee (Linked to Encore Cheque Account) R12.50<br />

Transaction Fees<br />

Card Self-Service * Telephone<br />

(Consultant)<br />

Branch /<br />

Cheque<br />

Card Purchases Unlimited** - - -<br />

FNB Prepaid Purchases - Unlimited*** R8.00 -<br />

FNB Cash<br />

Withdrawals (local)<br />

Unlimited<br />

(Cash@Till)<br />

6 free per month.<br />

Thereafter, R6.00 per<br />

R500 or part thereof****<br />

-<br />

R19.50 +<br />

1.35% of<br />

value #<br />

Transfers - Unlimited R11.50 #<br />

R19.50 #<br />

Payments - Unlimited R11.50 #<br />

R19.50 #<br />

Debit Orders Unlimited<br />

* FNB Online Banking, Cellphone Banking, Telephone Banking (IVR), FNB Banking App and<br />

FNB ATMs.<br />

** International Commission and Conversion fee of 2.75% of the transaction value applies<br />

for international purchases.<br />

*** Prepaid Purchases at other Banks’ ATM charged at R7.00.<br />

**** ATM Cash Withdrawals at other Banks’ ATM charged at R6.50 + (R6.00 per R500 or<br />

part thereof, max R24.00) from the first withdrawal.<br />

#<br />

Free if transaction is within the combined limit of first 3 branch and cheque transactions<br />

per month.


Other Transaction Fees Payable on this Pricing Option Fee<br />

Cash Withdrawals<br />

FNB Mini ATM (per R500 or part thereof) Unlimited<br />

Other Banks’ Mini ATM (per R500 or part thereof) R4.25<br />

International ATM* R19.50<br />

International Branch* R19.50 + 1.50% of value<br />

* International Commission and Conversion fee of 2.75% of the transaction value applies.<br />

2. Unlimited / Mobile Pricing Options<br />

Fees that have not changed or have decreased are shown in orange.<br />

Monthly Fees<br />

Monthly Account Fee (Includes Monthly VISA Cheque Card Fee and Lost Card Protection fees) R85.00<br />

Subscriptions to inContact, Online, Cellphone and Telephone<br />

Banking and the FNB Banking App<br />

Free<br />

Monthly Device Payment* Device Dependent<br />

Monthly Petrol Card Fee (Linked to Encore Cheque Account) R12.50<br />

* Only applicable if you have taken up the FNB Smartphone/Tablet/Laptop offer.<br />

Refer to www.fnb.co.za for the monthly device payment applicable.<br />

Transaction Fees<br />

Card Self-Service * Telephone<br />

(Consultant)<br />

Branch /<br />

Cheque<br />

Card Purchases Unlimited** - - -<br />

FNB Prepaid Purchases - Unlimited*** R8.00 -<br />

FNB Cash<br />

Withdrawals (local)<br />

Unlimited<br />

(Cash@Till)<br />

Unlimited: 6 free<br />

per month<br />

Mobile: 4 free per<br />

month. Thereafter<br />

R6.00 per R500 or<br />

part thereof****<br />

- R38.00<br />

+ 1.35%<br />

of value<br />

Transfers - Unlimited R34.00 R38.00<br />

Payments - Unlimited R34.00 R38.00<br />

Debit Orders Unlimited<br />

* FNB Online Banking, Cellphone Banking, Telephone Banking (IVR), FNB Banking App and<br />

FNB ATMs.<br />

** International Commission and Conversion fee of 2.75% of the transaction value applies<br />

for international purchases.<br />

*** Prepaid Purchases at other Banks’ ATM charged at R7.00.<br />

**** ATM Cash Withdrawals at other Banks’ ATM charged at R6.50 + (R6.00 per R500 or<br />

part thereof, max R24.00) from the first withdrawal.<br />

Other Transaction Fees Payable on this Pricing Option Fee<br />

Cash Withdrawals<br />

FNB Mini ATM Unlimited<br />

Other Banks’ Mini ATM R7.00<br />

International ATM* R38.00<br />

International Branch* R38.00 + 1.50% of value<br />

* International Commission and Conversion fee of 2.75% of the transaction value applies.<br />

Fees applicable irrespective of pricing option selected<br />

Payments<br />

Fee<br />

Bank Cheque<br />

Stop Payments<br />

R70.00<br />

Online Banking, Cellphone Banking and FNB Banking App R10.00<br />

Telephone Banking (consultant assisted) R35.00<br />

FNB Branch<br />

Scheduled Payment Related Fees<br />

R70.00<br />

Establishment and Amendment Fees<br />

Card Purchases<br />

Free<br />

International Cheque and Debit Card Purchases* Unlimited<br />

Petrol Card Purchases<br />

Deposits<br />

Cheque Deposits<br />

Unlimited<br />

FNB ATM and FNB Branch (per deposit)<br />

Cash Deposits<br />

R15.00<br />

FNB ATM 0.70% of value, min R5.50<br />

FNB Branch 1.35% of value, min R14.00<br />

ENC Upliftment Fee and Special Clearance<br />

Balance Enquiries<br />

R75.00<br />

FNB Online Banking, Cellphone Banking, Telephone Banking<br />

(IVR), FNB Banking App and FNB ATMs<br />

Free<br />

Other Banks’ ATM R3.95<br />

Point-of-Sale Unlimited<br />

International Point-of-Sale Unlimited<br />

Branch and Telephone Banking (consultant assisted)<br />

Statements<br />

R3.95<br />

Official Monthly Statement Free<br />

Cellphone Banking Mini Statement Free<br />

FNB ATM Mini Statement (view or print) R2.80<br />

Bank Statement Exchange Fee R5.50 per statement<br />

e-Mailing of historical statements (older than<br />

3 months) - Online Banking<br />

R5.50 per statement<br />

e-Mailing of historical statement (older than<br />

3 months - Branch and Telephone Banking)<br />

R9.90 per statement<br />

Provisional Statement (Branch and Telephone Banking)<br />

Penalty Fees<br />

R9.90 per page<br />

R60.00 (R138.00 per item<br />

Unpaid Cheques / Debit Orders (per item)<br />

for the 4th & subsequent<br />

items within 12 months)<br />

Honouring Fee (Charged per item in excess of your account R95.00 (R120.00 per item<br />

limit on accounts with credit agreements before 1 June for the 4<br />

2007)<br />

th & subsequent<br />

items within 12 months)<br />

Incidental Credit Fee (Charged per month if you exceed your<br />

account limit)<br />

Declined Transactions<br />

R57.00<br />

FNB ATM (Insufficient Funds or Limit Exceeded) Free<br />

Other FNB (Point-of-Sale, Scheduled Payment, EDO) and other<br />

Banks’ ATM<br />

R6.50<br />

Deposit of post-dated-cheque (per cheque)<br />

Card Replacement Fee<br />

R80.00<br />

VISA Electron Debit Card R68.00<br />

FNB Petrol Card R100.00<br />

VISA Cheque Card/ Chip & PIN Card<br />

Credit Related Fees<br />

R100.00<br />

Monthly Credit Service Fee (charged only if the Overdraft is<br />

utilized in excess of R200)<br />

R28.50<br />

Monthly Credit Fee (Revolving Loan) R40.00<br />

Incidental Credit Fee (Revolving Loan) R57.00<br />

* International Commission and Conversion fee of 2.75% of the transaction value applies.<br />

21 22


Fees applicable irrespective of pricing option selected Fee<br />

Copies of Vouchers (Deposit Slips and Cheques)<br />

Online Banking Free<br />

Branch and Telephone Banking R20.00 per side<br />

Cheque Book Fees<br />

Pocket 40 Form R35.00<br />

Convenience and Value Added Service Fees Fee<br />

Roadside Assistance (linked to Cheque Card - fee per month) R5.00<br />

LOTTO / PowerBall Purchase R1.50<br />

Pay & Clear Now (Online Banking, FNB Banking App and<br />

FNB Branch: selected participating Banks only)<br />

R38.00<br />

Cardless Cash Withdrawal (Cellphone Banking)<br />

Send Money to an FNB eWallet<br />

R4.00 + (R6.00 per R500 or<br />

part thereof, max R24.00)<br />

Value: R0.01 – R1 000.00 R8.50<br />

Value: R1 000.01 – R1 500.00 R12.50<br />

Additional Statements (fee per month) Paper Online<br />

Daily R75.00 R42.00<br />

Weekly R30.00 R19.00<br />

Twice Monthly<br />

Balance Alerts (fee per month)<br />

R15.00 R10.50<br />

Monthly R0.90<br />

Weekly R2.95<br />

Daily<br />

Electronic Subscription Services (fee per month)<br />

R14.80<br />

My Limit Alert R2.95<br />

Scheduled Payment Alert<br />

Payment Notifications<br />

R2.75<br />

E-mail R0.68<br />

SMS R1.05<br />

Fax<br />

Other Fees<br />

R4.85<br />

Card Courier Fee (free for Platinum Cheque Card holders) R120.00<br />

Smartphone/Tablet/Laptop Courier Fee R150.00<br />

Online Banking Password Reset (consultant assisted) R50.00<br />

Online Banking Account Verification R3.90<br />

Viewing of Payment History (older than 3 months) R3.90<br />

For any fee or FNB Encore Account queries please call<br />

0860 11 22 44.<br />

Life Start Student Account -<br />

For Registered Students<br />

The Life Start Student Account is available to registered<br />

full time students aged 18 to 25. At FNB we believe that<br />

as a student, managing your cash and finances should<br />

be the least of your worries. That is why FNB offers you<br />

hassle-free student money management and you do not<br />

need to worry about expensive bank charges.<br />

For a fixed monthly fee on your Life Start Student Account you<br />

will receive unlimited electronic transactions, which include:<br />

• Debit Card Purchases (Local and International)<br />

• Prepaid Purchases through FNB’s electronic channels<br />

• Electronic Linked Account Transfers<br />

• Electronic Third Party Payments<br />

• Debit Orders<br />

• Scheduled Payments and Transfers<br />

• Cash Withdrawals at an FNB Mini ATM or Point-of-Sale (Cash@Till)<br />

• Electronic Balance Enquiries<br />

You also get:<br />

• 6 free FNB ATM cash withdrawals per month, thereafter fees<br />

apply<br />

FNB’s electronic channels are FNB Online Banking, Cellphone<br />

Banking, Telephone Banking (IVR), FNB Banking App and FNB<br />

ATMs. You also get free inContact which helps you to manage your<br />

finances, and you pay no subscription fees for Online, Cellphone<br />

and Telephone Banking as well as the FNB Banking App, so you<br />

can bank wherever you choose without having to worry about fees<br />

before you even start transacting!<br />

Life Start Student Account Pricing<br />

Fees that have not changed or have decreased are shown in orange.<br />

Monthly Fees<br />

Monthly Account Fee R22.30<br />

Subscriptions to inContact, Online, Cellphone and Telephone<br />

Banking and the FNB Banking App<br />

23 24<br />

Free


Transaction Fees<br />

Card Self-Service * Telephone<br />

(Consultant)<br />

Fee Description Fee<br />

Branch<br />

Card Purchases Unlimited** - - -<br />

FNB Prepaid Purchases - Unlimited*** R8.00 -<br />

FNB Cash<br />

Withdrawals (local)<br />

Unlimited<br />

(Cash@Till)<br />

6 Free per month<br />

thereafter R6.00<br />

per R500 or part<br />

thereof****<br />

Cash Withdrawals<br />

FNB Mini ATM Unlimited<br />

Other Banks’ Mini ATM R7.00<br />

International ATM* R38.00<br />

International Branch*<br />

Deposits<br />

Cheque Deposits<br />

R38.00 + 1.50% of value<br />

FNB ATM and FNB Branch (per deposit)<br />

Cash Deposits<br />

R15.00<br />

FNB ATM 0.70% of value, min R5.50<br />

FNB Branch 1.35% of value, min R20.00<br />

ENC Upliftment Fee and Special Clearance<br />

Payments<br />

R75.00<br />

Bank Cheque<br />

Stop Payments<br />

R70.00<br />

Online Banking, Cellphone Banking and FNB Banking App R10.00<br />

Telephone Banking (consultant assisted) R35.00<br />

FNB Branch<br />

Scheduled Payment Related Fees<br />

R70.00<br />

Establishment and Amendment Fees (Online Banking) Free<br />

Establishment Fee (FNB Branch) R12.00<br />

Amendment Fee (FNB Branch)<br />

Balance Enquiries<br />

R9.00<br />

FNB Online Banking, Cellphone Banking, Telephone<br />

Banking (IVR), FNB Banking App and FNB ATMs<br />

Free<br />

Other Banks’ ATM R3.95<br />

Branch and Telephone Banking (consultant assisted)<br />

Statements<br />

R3.95<br />

Cellphone Banking Mini Statement Free<br />

FNB ATM Mini Statement (print or view) R2.80<br />

e-Mailing of historical statements (older than 3 months)-<br />

Online Banking<br />

R5.50 per statement<br />

e-Mailing of historical statements (older than 3 months)-<br />

Branch and Telephone Banking<br />

R9.90 per statement<br />

Provisional Statement (Online Banking) Free<br />

Provisional Statement (Branch and Telephone Banking) R9.90 per page<br />

* International Commission and Conversion fee of 2.75% of the transaction value applies.<br />

-<br />

R38.00<br />

+ 1.35%<br />

of value<br />

Transfers - Unlimited R34.00 R38.00<br />

Payments - Unlimited R34.00 R38.00<br />

Debit Orders Unlimited<br />

* FNB Online Banking, Cellphone Banking, Telephone Banking (IVR), FNB Banking App and<br />

FNB ATMs.<br />

** International Commission and Conversion fee of 2.75% of the transaction value applies<br />

for international purchases.<br />

*** Prepaid Purchases at other Banks’ ATM charged at R7.00.<br />

**** ATM Cash Withdrawals at other Banks’ ATM charged at R6.50 + (R6.00 per R500 or<br />

part thereof, max R24.00) from the first withdrawal.<br />

Penalty Fees<br />

Unpaid Cheques / Debit Orders (per item)<br />

Declined Transactions<br />

25 26<br />

R60.00 (R138.00<br />

per item for the 4 th &<br />

subsequent items within<br />

12 months)<br />

FNB ATM (Insufficient Funds or Limit Exceeded) Free<br />

Other FNB (Point-of-Sale, Scheduled Payment, EDO) and other<br />

Banks’ ATM<br />

R6.50<br />

Deposit of post-dated-cheque (per cheque)<br />

Card Replacement Fee<br />

R80.00<br />

MasterCard Debit Card R68.00<br />

Convenience and Value Added Service Fees Fee<br />

LOTTO / PowerBall Purchase R1.50<br />

Pay & Clear Now (Online Banking, FNB Banking App and FNB<br />

Branch: Selected participating Banks only)<br />

R38.00<br />

R4.00 + (R6.00 per<br />

Cardless Cash Withdrawal (Cellphone Banking)<br />

Send Money to an FNB eWallet<br />

R500 or part thereof,<br />

max R24.00)<br />

Value: R0.01 – R1 000.00 R8.50<br />

Value: R1 000.01 – R1 500.00 R12.50<br />

Additional Statements (fee per month) Paper Online<br />

Daily R75.00 R42.00<br />

Weekly R30.00 R19.00<br />

Twice Monthly<br />

Balance Alerts (fee per month)<br />

R15.00 R10.50<br />

Monthly R0.90<br />

Weekly R2.95<br />

Daily<br />

Electronic Subscription Services (fee per month)<br />

R14.80<br />

My Limit Alert R2.95<br />

Scheduled Payment Alert<br />

Payment Notifications<br />

R2.75<br />

E-mail R0.68<br />

SMS R1.05<br />

Fax<br />

Other Fees<br />

R4.85<br />

Card Courier Fee R120.00<br />

Online Banking Password Reset (consultant assisted) R50.00<br />

Online Banking Account Verification R3.90<br />

Online Banking Payment History (older than 3 months) R3.90<br />

For any fee or FNB Life Start Student Account related queries please<br />

call 0860 11 22 44.


Fluid Account -<br />

For Youth and Teens<br />

The Fluid Account is a transactional and savings account<br />

designed to meet the needs of customers 18 years and<br />

younger.<br />

There are two pricing options from which you can choose:<br />

1. Standard Pricing Option<br />

Who is this option for?<br />

This option is best for you if you are able to maintain a balance of<br />

R500 in your account at ALL times.<br />

How does this option work?<br />

You will not pay the monthly account fee if you have at least R500 in<br />

your account at ALL times. Irrespective of your account balance, you<br />

will receive 2 free qualifying debits per month, whereafter you will be<br />

charged an applicable fee per transaction. Qualifying debits include:<br />

• Cash@Till<br />

• FNB ATM Cash Withdrawals<br />

• Payments<br />

• Transfers<br />

• Debit Orders<br />

Local Card Purchases and Electronic Prepaid Purchases are free.<br />

2. Unlimited Pricing Option<br />

Who is this option for?<br />

This option is best for you if you want to know your fees up front and<br />

mainly transact through FNB’s electronic channels.<br />

How does this option work?<br />

For a fixed fee per month, you get unlimited qualifying banking<br />

transactions, no matter how many you do. You also get 6 free<br />

FNB ATM cash withdrawals per month. Additional FNB ATM cash<br />

withdrawals are charged for. Excluded are Branch transactions,<br />

Cheque and other Banks’ ATM transactions as well as special<br />

instructions and penalty fees which are charged for separately.<br />

Fluid Account Pricing<br />

1. Standard Pricing Option<br />

Fees that have not changed or have decreased are shown in orange.<br />

2. Unlimited Pricing Option<br />

Monthly Fees<br />

Monthly Fee (Only charged if the account balance drops below R500) R5.55<br />

Subscriptions to inContact, Online, Cellphone, Telephone Banking and the<br />

FNB Banking App<br />

Other Transaction Fees Payable on this Pricing Option Fee<br />

Monthly Fees<br />

Monthly Fee R22.30<br />

Subscriptions to inContact, Online, Cellphone and Telephone Banking and<br />

the FNB Banking App<br />

27 28<br />

Free<br />

Card Self-Service * Telephone<br />

(Consultant)<br />

Branch<br />

Card Purchases (local) Free - - -<br />

FNB Prepaid Purchases - Free** R8.00 -<br />

FNB Cash<br />

Withdrawals (local)<br />

Transaction Fees<br />

R0.90<br />

(Cash@Till)<br />

R6.00 per R500 or<br />

part thereof***<br />

* FNB Online Banking, Cellphone Banking, Telephone Banking (IVR), FNB Banking App and<br />

FNB ATMs.<br />

** Prepaid Purchases at other Banks’ ATM charged at R7.00.<br />

*** ATM Cash Withdrawals at other Banks’ ATM charged at R6.50 + (R6.00 per R500 or<br />

part thereof, max R24.00) from the first withdrawal.<br />

**** Includes Debit Orders to Wesbank, FNB Credit Card, FNB Home Loans, FNB Loans and<br />

FNB Funeral Cover.<br />

Payments<br />

International Card Purchases*<br />

Cash Withdrawals<br />

R2.90<br />

FNB Mini ATM (per R500 or part thereafter) R2.90<br />

Other Banks’ Mini ATM (per R500 or part thereafter) R4.25<br />

International ATM* R24.00<br />

International Branch* R24.00 + 1.50% of value<br />

* International Commission and Conversion fee of 2.75% of the transaction value applies.<br />

Fees that have not changed or have decreased are shown in orange.<br />

-<br />

R30.00<br />

+ 1.35%<br />

of value<br />

Transfers - R3.30 R27.50 R30.00<br />

Payments - R7.00 R27.50 R30.00<br />

Internal Debit Orders**** R3.50<br />

External Debit Orders R15.00<br />

Free


Transaction Fees<br />

Card Self-Service * Telephone<br />

(Consultant)<br />

Branch<br />

Card Purchases Unlimited** - - -<br />

FNB Prepaid Purchases - Unlimited*** R8.00 -<br />

FNB Cash Withdrawals<br />

(local)<br />

Unlimited<br />

(Cash@Till)<br />

6 Free per month,<br />

thereafter R6.00 per<br />

R500 or part thereof,<br />

max R24.00****<br />

-<br />

R38.00<br />

+1.35%<br />

of value<br />

Transfers - Unlimited R34.00 R38.00<br />

Payments - Unlimited R34.00 R38.00<br />

Debit Orders Unlimited<br />

* FNB Online Banking, Cellphone Banking, Telephone Banking (IVR), FNB Banking App and<br />

FNB ATMs.<br />

** International Commission and Conversion fee of 2.75% of the transaction value applies<br />

*** Prepaid Purchases at other Banks’ ATM charged at R7.00.<br />

**** ATM Cash Withdrawals at other Banks’ ATM charged at R6.50 + (R6.00 per R500 or<br />

part thereof, max R24.00) from the first withdrawal.<br />

Other Transaction Fees Payable on this Pricing Option Fee<br />

Cash Withdrawals<br />

FNB Mini ATM Unlimited<br />

Other Banks’ Mini ATM R7.00<br />

International ATM* R38.00<br />

International Branch*<br />

R38.00 + 1.50% of<br />

value<br />

* International Commission and Conversion fee of 2.75% of the transaction value applies.<br />

Fees applicable irrespective of pricing option selected Fee<br />

Payments<br />

Bank Cheque<br />

Stop Payments<br />

R70.00<br />

Online Banking, Cellphone Banking and FNB Banking App R10.00<br />

Telephone Banking (consultant assisted) R35.00<br />

FNB Branch<br />

Scheduled Payment Related Fees<br />

R70.00<br />

Establishment and Amendment Fees (Online Banking) Free<br />

Establishment Fee (FNB Branch) R12.00<br />

Amendment Fee (FNB Branch)<br />

Deposits<br />

Cheque Deposits<br />

R9.00<br />

FNB ATM and FNB Branch (per deposit)<br />

Cash Deposits<br />

R15.00<br />

FNB ATM 0.70% of value, min R5.50<br />

FNB Branch 1.35% of value, min R20.00<br />

ENC Upliftment Fee and Special Clearance<br />

Balance Enquiries<br />

R75.00<br />

FNB Online Banking, Cellphone Banking, Telephone Banking<br />

(IVR), FNB Banking App and FNB ATMs<br />

Free<br />

Other Banks’ ATM R3.95<br />

Point-of-Sale R1.35<br />

Branch and Telephone Banking (consultant assisted) R3.95<br />

Statements<br />

Cellphone Banking Mini Statement Free<br />

FNB ATM Mini Statement (print or view) R2.80<br />

e-Mailing of historical statements (older than 3 months) -<br />

Online Banking<br />

R5.50 per statement<br />

e-Mailing of historical statements (older than 3 months) -<br />

Branch and Telephone Banking<br />

R9.90 per statement<br />

Provisional Statement (Online Banking) Free<br />

Provisional Statement (Branch and Telephone Banking)<br />

Penalty Fees<br />

R9.90 per page<br />

R60.00 (R138.00 per item<br />

Unpaid Debit Orders (per item)<br />

for the 4th & subsequent<br />

items within 12 months)<br />

Card Replacement Fee<br />

Declined Transactions<br />

R68.00<br />

FNB ATM Declined Transaction<br />

(Insufficient Funds or Limit Exceeded)<br />

Free<br />

Other FNB (Point-of-Sale, Scheduled Payment, EDO) and<br />

other Banks’ ATM<br />

R6.50<br />

Deposit of post-dated cheque (per cheque) R80.00<br />

Convenience and Value Added Service Fees Fee<br />

Pay & Clear Now (Online Banking, FNB Banking App and FNB<br />

Branch: Selected participating Banks only)<br />

R38.00<br />

R4.00 + (R6.00 per<br />

Cardless Cash Withdrawal (Cellphone Banking)<br />

Send Money to an FNB eWallet<br />

R500 or part thereof,<br />

max R24.00)<br />

Value: R0.01 – R1 000.00 R8.50<br />

Value: R1 000.01 – R1 500.00<br />

Balance Alerts (fee per month)<br />

R12.50<br />

Monthly R0.90<br />

Weekly R2.95<br />

Daily<br />

Electronic Subscription Services (fee per month)<br />

R14.80<br />

My Limit Alert R2.95<br />

Scheduled Payment Alert<br />

Payment Notifications<br />

R2.75<br />

E-mail R0.68<br />

SMS R1.05<br />

Fax<br />

Other Fees<br />

R4.85<br />

Card Courier Fee R120.00<br />

Online Banking Password Reset (consultant assisted) R50.00<br />

Online Banking Account Verification (FNB Accounts and other<br />

Banks’ Accounts)<br />

R3.90<br />

Online Banking Payment History (older than 3 months) R3.90<br />

The Shari’ah Compliant Youth Account<br />

The above pricing also applies to the Shari’ah Compliant Youth<br />

Account with these exceptions:<br />

• You need to keep a minimum account balance of R30.00<br />

• You will not earn any credit interest on this account<br />

For any fee or FNB Fluid Account queries please call<br />

0860 11 22 44.<br />

29 30


eWallet from FNB<br />

With eWallet, you can send money to someone instantly<br />

via a valid South African cellphone number. The recipient<br />

of the money does not even need a bank account.<br />

By using eWallet from FNB, you can:<br />

• Withdraw cash at an FNB ATM<br />

• Purchase Prepaid Airtime<br />

• Shop online using FNB Cell Pay Point<br />

• Send money to someone<br />

The funds can be used on one transaction all at once, or some of the<br />

funds can be left in the eWallet to spend later. It’s fast, safe and simple!<br />

The first eWallet Cash Withdrawal (per send) is free.<br />

Fees that have not changed or have decreased are shown in orange.<br />

Fee Description Fee<br />

Send Money from an FNB eWallet to another FNB eWallet R2.00<br />

Monthly Fee Free<br />

Monthly Dormancy Fee (only charged after 6 consecutive months<br />

of inactivity)<br />

R5.00<br />

Payments to a bank account R2.00<br />

Purchases<br />

Purchase at a store Free<br />

Prepaid from the FNB eWallet R2.00<br />

Cash Withdrawals<br />

FNB ATM Cash Withdrawals (first withdrawal per send free)<br />

The following fee will be charged to the sender’s account when<br />

sending money to an FNB eWallet:<br />

For any queries relating to eWallet please call<br />

087 575 9405 or 0861 313 210.<br />

R5.00 per R500<br />

or part thereof<br />

(maximum R15.00)<br />

Cash@Till R2.00<br />

Statements and Balance Enquiries<br />

Statements Free<br />

Balance Enquiries Free<br />

Non-FNB ATM Balance Enquiries R3.95<br />

Fee Description Fee<br />

Send money to an FNB eWallet<br />

Value: R0.01 – R1 000.00 R8.50<br />

Value: R1 000.01 - R1 500.00 R12.50<br />

Investment Products<br />

FNB offers a range of investment accounts that give you<br />

choice and flexibility in the way that you invest. Whether<br />

you are saving towards renovating your home, education<br />

for your child, buying your first car or a holiday by the sea,<br />

FNB has a range of affordable saving and investment<br />

products which make your money work for you.<br />

Short-Term Deposit Accounts<br />

These investment accounts are suited to customers who require<br />

immediate access to their money while still having the flexibility to<br />

add funds at any time.<br />

Money Market Transactor Account<br />

The Money Market Transactor offers you transactional capability with<br />

the added benefit of earning interest on your daily balances.<br />

Money Market Investor Account<br />

The Money Market Investor is preferable if you require limited<br />

transactional capabilities with easy access to your funds.<br />

Simply Save Account<br />

This savings account is simple and flexible, making it easy for you to<br />

start to save.<br />

Call Account<br />

This account allows immediate access to your funds with attractive<br />

short term interest rates.<br />

Money Market Transactor Account<br />

Fees that have not changed or have decreased are shown in orange.<br />

Monthly Fees<br />

Monthly Account Fee (Includes Lost Card Protection Fees)* R35.00<br />

Monthly Petrol Card Fee (linked to Account) R12.50<br />

Subscriptions to inContact, Online, Cellphone and Telephone Banking and<br />

the FNB Banking App<br />

Free<br />

* An additional monthly Exchange Control Admin Fee of R13.00 for Non Resident Cheque<br />

Accounts applies.<br />

31 32


Card Self-Service * Telephone<br />

(Consultant)<br />

Branch<br />

Card Purchases (local) Free - - -<br />

FNB Prepaid Purchases - R1.00** R8.00 -<br />

FNB Cash<br />

Withdrawals (local)<br />

Transaction Fees<br />

R0.90<br />

(Cash@Till)<br />

R6.00 per R500<br />

or part thereof<br />

* FNB Online Banking, Cellphone Banking, Telephone Banking (IVR), FNB Banking App and<br />

FNB ATMs.<br />

** Prepaid Purchases at other Banks’ ATMs charged at R7.00.<br />

*** ATM Cash Withdrawals at other Banks’ ATM charged at R6.50 + (R6.00 per R500 or<br />

part thereof, max R24.00) from the first withdrawal.<br />

**** Includes Debit Orders to Wesbank, FNB Credit Card, FNB Home Loans, FNB Loans and<br />

FNB Funeral Cover.<br />

* International Commission and Conversion fee of 2.75% of the transaction value applies.<br />

-<br />

R30.00 +<br />

1.35% of value<br />

Transfers - R3.50 R35.00 R35.00<br />

Payments - R11.00 R35.00 R35.00<br />

Internal Debit Orders**** R3.50<br />

External Debit Orders R19.00<br />

Other Transaction Fees Payable on this Pricing Option Fee<br />

Payments<br />

Cheque Payments<br />

Stop Payments<br />

R37.50<br />

Online Banking, Cellphone Banking and FNB Banking App R10.00<br />

Telephone Banking (consultant assisted) R35.00<br />

FNB Branch<br />

Scheduled Payment Related Fees<br />

R70.00<br />

Establishment and Amendment Fees (Online Banking) Free<br />

Establishment Fee (FNB Branch) R12.00<br />

Amendment Fee (FNB Branch)<br />

Purchases<br />

R9.00<br />

International Card Purchases* R2.90<br />

Petrol Card Purchases<br />

Cash Withdrawals<br />

R3.95<br />

FNB Mini ATM (Per R500 or part thereof) R2.90<br />

Other Banks’ Mini ATM (Per R500 or part thereof) R4.00<br />

International ATM* R24.00<br />

International Branch*<br />

Deposits<br />

Cheque Deposits<br />

R24.00<br />

+ 1.50% of value<br />

FNB ATM and FNB Branch (per deposit) R15.00<br />

ENC Upliftment Fee and Special Clearance<br />

Cash Deposits<br />

R75.00<br />

FNB ATM<br />

0.70% of value,<br />

min R5.50<br />

FNB Branch<br />

1.35% of value,<br />

min R20.00<br />

Balance Enquiries<br />

FNB Online Banking, Cellphone Banking, Telephone Banking (IVR),<br />

FNB Banking App and FNB ATMs<br />

Free<br />

Other Banks’ ATM R3.95<br />

Point-of-Sale R1.35<br />

International Point-of-Sale R2.50<br />

Branch and Telephone Banking (consultant assisted)<br />

Statements<br />

R3.95<br />

Posted Monthly Statement R10.50 per statement<br />

e-Mailed Monthly Statement Free<br />

FNB ATM Mini Statement (view or print) R2.80<br />

e-Mailing of historical statements (older than 3 months) - Online Banking R5.50 per statement<br />

e-Mailing of historical statements (older than 3 months) - Branch<br />

and Telephone Banking<br />

R9.90 per statement<br />

Provisional Statement (Branch and Telephone Banking) R9.90 per page<br />

Cheque Book Fees<br />

Pocket 40 Form R35.00<br />

Duet 25 Form<br />

Penalty Fees<br />

R38.50<br />

Unpaid Cheques / Debit Orders (per item)<br />

Honouring Fee (Charged per item in excess of your account limit on<br />

accounts with credit agreements before 1 June 2007)<br />

33 34<br />

R60.00 (R138.00<br />

per item for the 4th & subsequent items<br />

within 12 months)<br />

R95.00 (R120.00<br />

per item for the 4th & subsequent items<br />

within 12 months)<br />

Card Replacement Fee<br />

Declined Transactions<br />

R68.00<br />

FNB ATM (Insufficient Funds or Limit Exceeded) Free<br />

Other FNB (Point-of-Sale, Scheduled Payment, EDO) and other<br />

Banks’ ATM<br />

R6.50<br />

Deposit of post-dated cheque (per cheque) R80.00<br />

Convenience and Value Added Service Fees Fee<br />

LOTTO / PowerBall Purchase R1.50<br />

Pay & Clear Now (Online Banking, FNB Banking App and FNB<br />

Branch – selected participating Banks only)<br />

R38.00<br />

R4.00 + (R6.00 per<br />

Cardless Cash Withdrawal (Cellphone Banking)<br />

Send Money to an FNB eWallet<br />

R500 or part thereof,<br />

max R24.00)<br />

Value: R0.01 – R1 000.00 R8.50<br />

Value: R1 000.01 – R1 500.00 R12.50<br />

Additional Statements (fee per month) Paper Online<br />

Daily R75.00 R42.00<br />

Weekly R30.00 R19.00<br />

Twice Monthly R15.00 R10.50


Convenience and Value Added Service Fees Fee<br />

Balance Alerts (fee per month)<br />

Monthly R0.90<br />

Weekly R2.95<br />

Daily R14.80<br />

Electronic Subscription Services (fee per month)<br />

My Limit Alert R2.95<br />

Scheduled Payment Alert R2.75<br />

Payment Notifications<br />

E-mail R0.68<br />

SMS R1.05<br />

Fax R4.85<br />

Other<br />

Online Banking Password Reset (consultant assisted) R50.00<br />

Online Banking Account Verification R3.90<br />

Online Banking Payment History (older than 3 months) R3.90<br />

Money Market Investor<br />

Fees that have not changed or decreased are shown in orange.<br />

Monthly Fees<br />

Monthly Account Fee* Free<br />

Subscriptions to inContact, Online, Cellphone and Telephone Banking and<br />

the FNB Banking App<br />

Self-Service * Telephone<br />

(Consultant)<br />

Branch<br />

Transfers R3.50 R35.00 R35.00<br />

Free<br />

* A monthly exchange control administration fee of R13.00 is charged on Non Resident<br />

Accounts.<br />

FNB Cash Withdrawals - - R30.00 + 1.35% of value<br />

Payments R20.00 R40.00 -<br />

* FNB Online Banking, Cellphone Banking, Telephone Banking (IVR), FNB Banking App and<br />

FNB ATMs.<br />

Other Transaction Fees Payable on this Pricing Option Fee<br />

Deposits<br />

Cheque Deposits<br />

FNB ATM and FNB Branch (per deposit) R15.00<br />

ENC Upliftment Fee and Special Clearance R75.00<br />

Cash Deposits<br />

0.70% of value,<br />

FNB ATM<br />

min R5.50<br />

1.35% of value,<br />

FNB Branch<br />

min R20.00<br />

Payments<br />

Scheduled Payment Related Fees<br />

Establishment and Amendment Fees (Online Banking) Free<br />

Establishment Fee (FNB Branch) R12.00<br />

Amendment Fee (FNB Branch)<br />

Balance Enquiries<br />

R9.00<br />

FNB Online Banking, Cellphone Banking, Telephone Banking (IVR),<br />

FNB Banking App and FNB ATMs<br />

Free<br />

Other Banks’ ATM R3.95<br />

Branch and Telephone Banking (consultant assisted)<br />

Statements<br />

Free<br />

Monthly Statement Free<br />

FNB ATM Mini Statement (view or print) R2.80<br />

Provisional Statement (Online and Telephone Banking and FNB<br />

Branch)<br />

Free<br />

E-Mailing of historical statement (older than 3 months) Free<br />

Simply Save Account<br />

Fees that have not changed or have decreased are shown in orange.<br />

Transaction Fees<br />

Self-Service * Telephone<br />

(Consultant)<br />

Transaction Fees * FNB Online Banking, Cellphone Banking, Telephone Banking (IVR), FNB Banking App and<br />

FNB ATMs.<br />

Branch<br />

Transfers R3.50 R35.00 R35.00<br />

Withdrawals - - R30.00 + 1.35% of value<br />

Payments R20.00 R40.00 -<br />

Other Account Related Fees Fee<br />

Payments<br />

Scheduled Payment Related Fees<br />

Establishment and Amendment Fees (Online Banking) Free<br />

Establishment Fee (FNB Branch) R12.00<br />

Amendment Fee (FNB Branch) R9.00<br />

Deposits<br />

Cheque Deposits<br />

FNB ATM and FNB Branch (per deposit) R15.00<br />

ENC Upliftment Fee and Special Clearance R75.00<br />

Cash Deposits<br />

0.70% of value,<br />

FNB ATM<br />

min R5.50<br />

1.35% of value,<br />

FNB Branch<br />

min R20.00<br />

Other Fees<br />

FNB Online Banking, Cellphone Banking, Telephone Banking (IVR),<br />

Free<br />

FNB Banking App and FNB ATMs<br />

Provisional Statements Free<br />

35 Deposit of post-dated cheque (per cheque) 36<br />

R80.00


Call Account<br />

Fees that have not changed or decreased are shown in orange.<br />

Transaction Fees<br />

Self-Service * Telephone<br />

(Consultant)<br />

Branch<br />

Transfers R3.50 R35.00 R35.00<br />

Payments R11.00 R40.00 R35.00<br />

Withdrawals - -<br />

R30.00 +<br />

1.35% of value<br />

* FNB Online Banking, Cellphone Banking, Telephone Banking (IVR), FNB Banking App and<br />

FNB ATMs.<br />

Other Account Related Fees Fee<br />

Payments<br />

Scheduled Payment Related Fees<br />

Establishment and Amendment Fees (Online Banking) Free<br />

Establishment Fee (FNB Branch) R12.00<br />

Amendment Fee (FNB Branch)<br />

Deposits<br />

Cheque Deposits<br />

R9.00<br />

FNB ATM and FNB Branch (per deposit) R15.00<br />

ENC Upliftment Fee and Special Clearance<br />

Cash Deposits<br />

R75.00<br />

FNB ATM<br />

0.70% of value,<br />

min R5.50<br />

FNB Branch<br />

Other<br />

1.35% of value,<br />

min R20.00<br />

Balance Enquiries (FNB ATM and Cellphone Banking) Free<br />

Mini Statements R2.80<br />

Provisional Statements Free<br />

Deposit of post-dated cheque (per cheque) R80.00<br />

Monthly Exchange Control Admin Fee (Non Resident Account only) R13.00<br />

Notice Deposits Accounts<br />

Notice Deposit Accounts require notice on the account (either 7 or 32<br />

days) before funds can be accessed. Two interest rate increases apply,<br />

after 32 and 64 days providing higher returns.<br />

7 Day Interest Plus<br />

Access funds with 7 days notice with competitive interest rates.<br />

32 Day Interest Plus<br />

32 days notice is required to access funds. The longer notice period<br />

encourages disciplined saving and spending decisions.<br />

Fee Description<br />

37 38<br />

7 Day Interest<br />

Plus Account<br />

32 Day Interest<br />

Plus Account<br />

Subscriptions to inContact, Online,<br />

Cellphone and Telephone Banking<br />

and the FNB Banking App<br />

Free<br />

Free<br />

Free<br />

Deposits<br />

(terms and conditions<br />

apply)<br />

Free<br />

Withdrawals (terms and<br />

conditions apply)<br />

Balance Enquiries (FNB ATM,<br />

Free Free<br />

Branch, Online, Cellphone and<br />

Telephone Banking)<br />

Free Free<br />

Provisional Statements Free Free<br />

Interest Payments Free Free<br />

Charge for Early Redemption<br />

As per terms and<br />

conditions<br />

Flexi Fixed Deposit Accounts<br />

As per terms and<br />

conditions<br />

This account is fixed for 3 or 12 months. Cash can be invested at a<br />

great interest rate while allowing you access to a portion of your funds.<br />

Money can also be added into the account at any time.<br />

Fee Description Flexi Fixed Deposit<br />

Subscriptions to inContact, Online,<br />

Cellphone and Telephone Banking and the<br />

FNB Banking App<br />

Free<br />

Deposits Free<br />

Withdrawals (terms and conditions apply) 2 free withdrawals (maximum 15% each)<br />

Balance Enquiries (FNB ATM, Branch, Online,<br />

Cellphone and Telephone Banking)<br />

Free<br />

Provisional Statements Free<br />

Interest Payments Free<br />

Charge for Early Redemption As per terms and conditions


Fixed Deposit Accounts<br />

Get a fixed investment term and fixed interest rate, with higher returns.<br />

Fixed Deposit Accounts<br />

A flexible fixed deposit which allows you to either; select your<br />

investment term, from 7 days to 60 months, or select your maturity<br />

date. You may also choose to capitalise your interest monthly,<br />

allowing you to earn interest on interest, or you may withdraw your<br />

interest on demand.<br />

Effective Rate Fixed Deposit<br />

Invest from 2 to 60 months and receive interest at maturity.<br />

Restart Fixed Deposit<br />

A 13 month fixed deposit which allows you to restart your<br />

investment once during your investment term.<br />

Fee Description<br />

Fixed Deposit<br />

Account<br />

Effective Rate Restart<br />

Subscriptions to<br />

inContact, Online,<br />

Cellphone and<br />

Telephone Banking<br />

and the FNB Banking<br />

App<br />

Free Free Free<br />

Deposits Free Free Free<br />

Withdrawals (terms<br />

and conditions apply)<br />

Balance Enquiries<br />

Free Free Free<br />

(FNB ATM, Branch,<br />

Online, Cellphone and<br />

Telephone Banking)<br />

Free Free Free<br />

Provisional Statements Free Free Free<br />

Interest Payments Free Free Free<br />

Charge for Early<br />

Redemption<br />

As per terms and<br />

conditions<br />

As per terms and<br />

conditions<br />

For any fee or Investment Product related queries please call<br />

087 320 4321.<br />

As per terms and<br />

conditions<br />

Share Investing<br />

Share Investing gives you access to invest directly in JSE<br />

shares and Krugerrands online and in real time. Investing<br />

in shares and directly in gold (through Krugerrands)<br />

is a great way to build your wealth as it allows you to<br />

diversify your investment and benefit from company<br />

profits and dividends over time.<br />

Who is this for?<br />

Whether you are new to investing in shares, or a seasoned share<br />

veteran, we offer two products that will suit your level of experience<br />

in the share market:<br />

Share Builder<br />

Choose from a pre-selected range of JSE blue chip shares to help<br />

you start your Share Investing Portfolio. Now you can also invest<br />

directly in Krugerrands via this product.<br />

Share Investor<br />

If you have some experience in the share market, Share Investor<br />

allows you to invest in the full range of JSE listed shares and<br />

Krugerrands in real time.<br />

All fees include VAT unless otherwise stated.<br />

Fees that have not changed or have decreased are shown in orange.<br />

Monthly Fees<br />

39 40<br />

Share Builder Share Investor<br />

Monthly Account Fee* R17.00 R45.00<br />

Subscription to Online, Cellphone and Telephone<br />

Banking and the FNB Banking App<br />

Krugerrand Safe Keeping Fee<br />

Free Free<br />

0.86% of market<br />

value<br />

0.86% of<br />

market value<br />

* A monthly account of R75.00 is charged on Non Resident and Emigrant Blocked Accounts.<br />

Transaction Fees<br />

Card Self-Service * Telephone<br />

(Consultant)<br />

Branch<br />

Withdrawals - - - R30.00 +<br />

1.35% of value<br />

Transfers - R3.50 R30.00 R30.00<br />

Payments - R11.00 R30.00 R30.00<br />

* FNB Online Banking, Cellphone Banking, Telephone Banking (IVR), FNB Banking App and<br />

FNB ATMs.


Trade Fees (of Traded Amount)<br />

Fee Description Share Builder Share Investor<br />

Trade Option Delayed Trades Now Trades Delayed Trades<br />

Brokerage Fee<br />

2% (min R50)<br />

plus VAT<br />

0.6% (min R80)<br />

plus VAT<br />

Other Account Related Fees Fee<br />

2% (min R50)<br />

plus VAT<br />

Investor Protection Levy Not Applicable 0.0002% plus VAT Not Applicable<br />

STRATE Settlement<br />

Charge<br />

Securities Transfer Tax<br />

(only on Share Purchase)<br />

Not Applicable<br />

0.005459%<br />

(Min R10.95, Max<br />

R54.59) plus VAT<br />

Not Applicable<br />

Not Applicable 0.25% Not Applicable<br />

Deposits<br />

Cheque Deposits<br />

FNB ATM and FNB Branch (per deposit)<br />

Cash Deposits<br />

R15.00<br />

FNB ATM 0.70% of value, min R5.50<br />

FNB Branch 1.35% of value, min R20.00<br />

ENC Upliftment Fee and Special Clearance R75.00<br />

Deposit of post-dated cheque (per cheque) R80.00<br />

Non-Standard Services Fee<br />

Share Transfer (per counter)<br />

Account Transfer In Free<br />

Account Transfer Out R125.00<br />

Internal Transfer Free<br />

Portfolio Move In Free<br />

Portfolio Move Out<br />

Other Fees<br />

R95.00<br />

Cancellation (off- exchange instruction) R130.00<br />

Normal Dematerialisation (per counter) R100.00<br />

Urgent Dematerialisation (per counter) R550.00<br />

Normal Rematerialisation (per counter) R750.00<br />

Urgent Rematerialisation (per counter) R1 200.00<br />

Exchange (per counter) R100.00<br />

Indemnities (excl. insurance per counter) R350.00<br />

Registration / Change of beneficial (excl. TAX) POA<br />

Monthly Safe Custody Fee (only on share portfolio<br />

0.0005% of value<br />

values > R10m in market value)<br />

exceeding R10m<br />

Portfolio Evaluation<br />

Share Removal (per instruction)<br />

Normal: Value of securities<br />

R40.00<br />

R1 – R50 000 R900.00<br />

R50 000 – R2 000 000 R1 400.00<br />

R2 000 000 +<br />

Fast Track: Value of securities<br />

R2 400.00<br />

R1 – R50 000 R1 480.00<br />

R50 000 – R2 000 000 R2 500.00<br />

R2 000 000 + R4 400.00<br />

For any fee or Share Investing related queries, please phone<br />

0860 SHARES (742 737).<br />

Credit Cards<br />

41 42<br />

These days it seems that everything<br />

costs money… but at FNB we can help you save<br />

because our FNB Credit Card is no longer just about credit, it has<br />

grown into the ultimate transactional tool giving you real value<br />

and benefits that make life rewarding with everyday savings.<br />

You save R6 770*<br />

with your FNB Classic<br />

Credit Card<br />

You save R8 348*<br />

with your FNB Gold<br />

Credit Card<br />

10 Reasons to make life more rewarding every day…<br />

FNB Fuel Rewards<br />

Earn up to 15% of your fuel spend back when you purchase fuel on<br />

your FNB Credit or Linked Petro Card! For qualifying criteria, earn rules<br />

and rewards tables, please visit www.fnb.co.za.<br />

Earn eBucks<br />

Earn 10 eBucks for every R100 spent. Unlimited earn on your budget<br />

purchases and capped at R5 000 for “Classic” (Silver) cardholders,<br />

R10 000 for Gold cardholders and R20 000 for Platinum cardholders.<br />

Every Swipe is Free<br />

Save on average R3.50 per swipe.<br />

AA Emergency Roadside Assistance (on Petro Cards)<br />

Free AA Emergency Roadside Assistance, giving you peace of mind<br />

motoring. Including call-out & tow-in service.<br />

Domestic Airport Lounge Access<br />

(Platinum Cardholders Only)<br />

Relax in the SLOW Domestic Lounges in the Domestic Terminals of<br />

O.R. Tambo, King Shaka and Cape Town International airports.<br />

Comprehensive Global Travel Insurance<br />

Get FREE Comprehensive Global Travel Insurance for every ticket<br />

purchased with your FNB Credit Card.<br />

Free Online Banking<br />

Online banking can cost up to R21.95 per month elsewhere.<br />

Unique Mobile Banking App<br />

Benefit from the convenience of using FNB’s unique mobile App for<br />

seamless mobile banking, Free.<br />

Free inContact<br />

Be assured of total control of activity on your account - and get<br />

inContact SMS service, free.<br />

Up to 55 Days Interest Free<br />

You save R12 459*<br />

with your FNB<br />

Platinum Credit Card<br />

You save R2 160*<br />

with your linked FNB<br />

Petro Card<br />

Visit www.fnb.co.za for more information or call 087 575 1111.<br />

* Amount calculated on the annual average transactions of FNB Credit Card customers. E & OE.<br />

Terms, conditions and rules apply.


FNB Credit Card offers the following value added services:<br />

Included: (part and parcel of your<br />

product)<br />

Debt Protection Plan:<br />

Automatic Debt Protection protects you and your family, at no<br />

additional cost, from the outstanding debit balance on your FNB<br />

Credit Card account or the specified maximum amount as stated in<br />

the table below, whichever is the lesser at the time of your death or<br />

permanent disability.<br />

We offer Top-up Debt Protection Plan (TDPP) as a top-up to<br />

Automatic Debt Protection to extend your specified maximum debt<br />

cover at an additional cost, as per the table below.<br />

Debt Protection *<br />

Value-add Services*<br />

Automatic Debt<br />

Protection Plan (ADP)<br />

Speci-<br />

Premium fied Max<br />

Amount<br />

Optional:<br />

(customer needs to apply)<br />

FNB Fuel Rewards Free Online Banking Subscriptions Free<br />

FNB Airtime Rewards Free Telephone Banking Subscriptions Free<br />

Automatic Debt Protection* Free Cellphone Banking Subscriptions Free<br />

Lost Card Protection Free inContact (SMS and e-mail notification) Free<br />

PIN Replacement Free Decline inContact Free<br />

AA Emergency Roadside<br />

Assistance (Petro Cards only)<br />

Free<br />

Comprehensive Global Travel<br />

Insurance*<br />

Free<br />

* Terms and conditions apply.<br />

Top-up Debt<br />

Protection Plan (TDPP)<br />

Premium<br />

(per<br />

R1000)<br />

Specified<br />

Max<br />

Amount<br />

Total<br />

Cover<br />

(ADP +<br />

TDPP)<br />

Platinum Credit Card Free R12 000 R5 R88 000 R100 000<br />

Gold Credit Card Free R5 000 R5 R75 000 R80 000<br />

Classic (Silver) Credit Card Free R2 000 R6 R48 000 R50 000<br />

Classic (Smart) Credit Card Free R1 000 R6 R19 000 R20 000<br />

Standalone Petro Card Free R1 000 R6 R9 000 R10 000<br />

* Terms and conditions apply.<br />

eBucks* (Classic (Silver), Gold and Platinum Credit Cards only)<br />

eBucks is FNB’s innovative rewards programme. You can enjoy being<br />

rewarded by swiping your FNB Credit Card.<br />

There is no minimum card spend required for you to start earning<br />

eBucks, but rewards will only be paid out once the minimum payment<br />

for that specific account is made. Excluded transactions include fuel<br />

purchases, cash withdrawals, third party payments, balance transfers,<br />

electronic fund transfers (EFTs) and gaming transactions.<br />

SLOW Domestic Lounge*<br />

Platinum Credit Card customers enjoy access to SLOW Domestic<br />

Lounges, at the Domestic Terminals of O.R. Tambo, Cape Town and<br />

King Shaka International airports. Qualifying criteria and terms of<br />

usage are detailed in the table below.<br />

Qualifying<br />

Criteria<br />

Active Platinum<br />

Credit Card in<br />

good standing**<br />

with monthly<br />

spend of<br />

R5 000 or more<br />

in the billing /<br />

statement period<br />

preceding the<br />

visit<br />

Fee Description Fee<br />

Credit Card Annual eBucks Fee R200.00 (per annum, per account)<br />

Earn Rate (Straight and Budget) eB10 (R1.00) for every R100.00 spent<br />

Loyalty Cap (maximum qualifying card<br />

spend per month):<br />

Straight Budget<br />

Platinum Credit Card R20 000 Unlimited<br />

Gold Credit Card R10 000 Unlimited<br />

Classic (Silver) Credit Card R5 000 Unlimited<br />

Time of<br />

entry<br />

Peak time<br />

allocation<br />

(Peak time is<br />

not transferable<br />

to Off-peak<br />

time)<br />

Off-peak time<br />

allocation<br />

(Peak time is<br />

not transferable<br />

to Off-peak<br />

time)<br />

43 44<br />

Visits<br />

2 SLOW Lounge<br />

visits (per billing/<br />

statement period)<br />

for the cardholder<br />

only and no guest<br />

visits<br />

4 SLOW Lounge<br />

visits (per billing/<br />

statement period)<br />

for the cardholder,<br />

including guests<br />

(i.e. 4 visits for the<br />

cardholder only; 2 visits for<br />

the cardholder with 1 guest<br />

per visit or 1 visit for the<br />

cardholder with 3 guests)<br />

Fee when<br />

qualifying<br />

criteria<br />

are met<br />

FNB will cover<br />

the R250 entry<br />

fee if your<br />

account is in<br />

good standing<br />

FNB will cover<br />

the R250 entry<br />

fee if your<br />

account is in<br />

good standing<br />

Fee when<br />

qualifying<br />

criteria are<br />

NOT met<br />

R250.00 per<br />

person<br />

R250.00 per<br />

person<br />

* Terms and conditions apply.<br />

** An account “in good standing” is one that is not overdrawn or in arrears, nor are you in<br />

debt counseling, sequestration or any legal or collections process with FNB.<br />

Additional guests (subject to availability and at the SLOW Domestic<br />

Lounge Manager’s discretion) and visits over the allocated free visits:<br />

Peak time R250.00 per person<br />

Off-peak time R125.00 per person<br />

Peak times<br />

include:<br />

Monday - Friday 04h45 - 07h00 and again between 15h00 - 17h30<br />

Sundays 15h00 - 17h30


Credit Card Pricing<br />

NCA Customers<br />

(Credit Agreements after 1 June 2007)<br />

You are an NCA customer if:<br />

• You entered into a credit agreement with us on or after 1 June 2007.<br />

• You were an existing FNB Credit Card customer, who after 1 June<br />

2007 chose to re-contract with us.<br />

Monthly NCA Card Fees:<br />

Card fees for our product range have been segmented below for<br />

ease of reference:<br />

Card Fees<br />

Monthly<br />

Card<br />

Fee<br />

Usury Customers<br />

(Credit agreements taken up prior to 1 June 2007 - governed<br />

by Usury Act)<br />

You are a Usury customer if:<br />

• You were a customer with FNB Credit Card prior to 1 June 2007.<br />

Annual Usury Card Fees:<br />

Additional<br />

Cards (Per<br />

Linked Card)<br />

Linked Petro<br />

Card (Per<br />

Linked Card)<br />

Once-off<br />

Initiation<br />

Fee<br />

Platinum R50.00 R11.25 R11.25 R135.00<br />

Gold R25.83 R11.25 R11.25 R135.00<br />

Classic (Silver) R21.50 R11.25 R11.25 R135.00<br />

Classic (Smart) R35.50 R11.25 R11.25 Not Applicable<br />

Standalone Petro R24.16 R24.16 Not Applicable R135.00<br />

Card fees for our product range have been segmented below for<br />

ease of reference:<br />

Card Fees<br />

Annual<br />

Card Fee<br />

Additional<br />

Cards (Per<br />

Linked Card)<br />

Linked Petro<br />

Card<br />

(Per Linked Card)<br />

Platinum R600.00 R135.00 R135.00<br />

Gold R310.00 R135.00 R135.00<br />

Classic (Silver) R258.00 R135.00 R135.00<br />

Classic (Smart) R35.50 R11.25 R11.25<br />

Standalone Petro R290.00 R290.00 Not Applicable<br />

Card fee refers to costs of account and transactional maintenance of your Primary Card Account.<br />

Please Note: Classic (Smart) Credit Card fees are charged monthly for both NCA and Usury<br />

customers and are no longer available to new customers.<br />

Fees that have not changed or have decreased are shown in orange.<br />

45 46<br />

Card Self-Service * Telephone<br />

(Consultant)<br />

Branch<br />

Credit Card Purchases<br />

(Straight / Budget)<br />

Free** - - -<br />

Fuel Purchases<br />

(Petro Cards only)<br />

R3.95 - - -<br />

FNB Prepaid Purchases - R1.70 - -<br />

FNB Cash Withdrawals<br />

(local)<br />

Linked Account Transfers -<br />

Transaction Fees<br />

-<br />

R6.00 per<br />

R500 or part<br />

thereof***<br />

R3.30<br />

(IVR Smart<br />

Transfer: Free)<br />

-<br />

R30.00 +<br />

1.35% of<br />

value****<br />

R28.00 -<br />

Third Party Payments - R7.20 R28.00 -<br />

* FNB Online Banking, Cellphone Banking, Telephone Banking (IVR), FNB Banking App and<br />

FNB ATMs.<br />

** International Currency Commission and Conversion fee of 2.75% (Classic, Silver, Gold<br />

and Platinum) of the transaction value applies for international purchases.<br />

*** ATM Cash Withdrawals at other Banks’ ATM charged at R6.50 + (R6.00 per R500 or<br />

part thereof, max R24.00) from the first withdrawal.<br />

**** Includes all financial institution branches and the purchase of foreign exchange.<br />

Other FNB Credit Card related Fees<br />

(applicable to both NCA and Usury)<br />

Fee Description Fee<br />

Cash Withdrawals<br />

FNB Mini ATM (per R500 or part thereof) R2.90<br />

Other Banks’ Mini ATM (per R500 or part thereof) R4.25<br />

International Branch or ATM Cash Withdrawal* R25.70 + 1.60% of value<br />

Cash on budget (not offered on Smart Credit Cards) R41.50 + % of value:<br />

Classic (Silver) 2.50%<br />

Gold 2.25%<br />

Platinum<br />

Deposits<br />

Cheque Deposit*<br />

2.00%<br />

FNB ATM and FNB Branch (per deposit)<br />

Cash Deposits<br />

R14.70<br />

(Free for Encore)<br />

FNB ATM with Automated Deposit Terminal (ADT)<br />

0.70% of value,<br />

minimum R5.50<br />

FNB Branch and FNB ATM with envelope deposits<br />

1.35% of value,<br />

minimum R20.00<br />

Cheque Clearance Fee<br />

Voucher Retrieval Requests<br />

R220.00<br />

Local R65.00<br />

International<br />

Balance Enquiries<br />

R225.00<br />

FNB ATM Free<br />

FNB Branch R3.95<br />

International ATM/Branch R3.95<br />

Other Banks’ ATM R3.95<br />

* This fee is subject to exchange rate fluctuations and may be reviewed quarterly.<br />

Some international ATMs charge an additional surcharge.


Statements<br />

Current monthly statement (e-mail) Free<br />

Current monthly statement (post) Free<br />

Dual statement (e-mail and post) R12.60<br />

FNB ATM Mini Statement (view or print) R2.80<br />

FNB Branch<br />

Historical Statements:<br />

R6.00<br />

Paper statement R6.00<br />

E-Mail (per statement)<br />

Penalty Fees<br />

R5.00<br />

Late Payment Fee (not applicable to NCA accounts with<br />

credit agreements after 1 June 2007)<br />

R220.00<br />

Over Limit Fee (not applicable to NCA accounts with credit<br />

agreements after 1 June 2007)<br />

Balance Transfer (BT) early settlement fee (not applicable<br />

R220.00<br />

to NCA accounts with credit agreements after 1 June<br />

2007)<br />

Other Fees<br />

R255.00<br />

Changes to Account Limits Free<br />

Declined Transaction Fee R6.50<br />

Bank Cheque Administration Fee R60.00<br />

Special Arrangement Fee R330.00<br />

Reschedule Fee R84.00<br />

Budget Facility Setup Fee (if not done at Point-of-Sale) R32.00<br />

LOTTO / PowerBall Purchase R1.80<br />

Prepaid Transaction Fee (FNB ATM, Cellphone, Online and<br />

Telephone Banking)<br />

R1.70<br />

Card Replacement Fee (per card)(standard 3-day delivery) R95.00<br />

Unpaid Fees R220.00<br />

Arrears Fee (NCA accounts with credit agreements after<br />

1 June 2007)<br />

R120.00<br />

Fast-track Card Replacement Fee (per card) (24-hour delivery<br />

on request)<br />

R385.00<br />

Card Delivery to the nearest FNB Branch Free<br />

Card Courier Personal Delivery (free for Platinum Credit<br />

Card holders)<br />

R195.00<br />

Temporary Credit Service Fee** R53.00<br />

** A monthly service fee in accordance with the National Credit Act and not exceeding the<br />

maximum permissible.<br />

Convenience and Value Added Service Fees Fee<br />

Send Money to an FNB eWallet<br />

Value: R0.01 – R1 000.00 R8.50<br />

Value: R1 000.01 – R1 500.00 R12.50<br />

Should you require further information on any FNB Credit Card<br />

products or services, please contact FNB Credit Card Customer<br />

Enquiries on 087 575 1111 or 011 369 2800.<br />

Retail Forex<br />

FNB Foreign Exchange and Payment Solutions<br />

The table below shows the charges for some of the<br />

common foreign exchange transactions. Please note that<br />

FNB may change these during the year without notice.<br />

Fees that have not changed or have decreased are shown in orange.<br />

Foreign exchange bought from FNB<br />

Description Flat fee Commission<br />

charge<br />

47 48<br />

Minimum Maximum<br />

Cash Passport 1.875% R55.00 No maximum<br />

Initial Card Fee R110.00 - - -<br />

Travellers Cheques None 1.875% R75.00 No maximum<br />

Foreign Notes None 1.875% R65.00 No maximum<br />

Foreign exchange sold to FNB<br />

Description<br />

Cash Passport<br />

Flat fee Commission<br />

charge<br />

Minimum Maximum<br />

Commission (if originally bought<br />

from FNB and proceeds are<br />

credited to an FNB Transactional<br />

Account)<br />

Free Free Free Free<br />

Commission (if proceeds are<br />

credited to an account other<br />

than an FNB Transactional<br />

Account)<br />

Travellers Cheques<br />

Commission (if originally bought<br />

from FNB and proceeds are<br />

credited to an FNB Transactional<br />

Account)<br />

Commission (if proceeds are<br />

credited to an account other<br />

than an FNB Transactional<br />

Account)<br />

Foreign Notes<br />

None 1.875% R55.00 No<br />

maximum<br />

Free Free Free Free<br />

None 1.875% R75.00 No<br />

maximum<br />

Commission None 1.875% R65.00 No<br />

maximum<br />

Foreign exchange transfers abroad<br />

Description Flat fee Commission charge Minimum Maximum<br />

Outward swifts 0.5% R125.00 R660.00<br />

Swift charge R100.00<br />

ZAR fee R100.00<br />

Unpaid/return fee R150.00<br />

Foreign Cheques 0.65% R150.00 R700.00<br />

Draft charge R100.00<br />

Unpaid/return fee R150.00


Foreign exchange transferred from abroad<br />

Description Flat fee Commission charge Minimum Maximum<br />

Inward swifts 0.45% R125.00 R660.00<br />

ZAR fee R100.00<br />

Unpaid/return fee R150.00<br />

Foreign Cheques 0.65% R150.00 R700.00<br />

Unpaid/return fee R150.00<br />

Money gram<br />

Send amount (USD) Send Fee (USD)<br />

From To<br />

$0.01 $50 $7<br />

$50.01 $100 $10<br />

$100.01 $150 $11<br />

$150.01 $200 $13<br />

$200.01 $250 $15<br />

$250.01 $300 $17<br />

$300.01 $400 $19<br />

$400.01 $500 $24<br />

$500.01 $600 $29<br />

$600.01 $700 $34<br />

$700.01 $800 $39<br />

$800.01 $900 $44<br />

$900.01 $1 000 $49<br />

$1 000.01 $1 200 $55<br />

$1 200.01 $1 500 $63<br />

$1 500.01 $1 800 $80<br />

$1 800.01 $2 500 $100<br />

$2 500.01 $5 000 $150<br />

$5 000.01 $7 500 $250<br />

$7 500.01 $10 000 $300<br />

Other Fees<br />

Global Account transfers<br />

Transfer to/from your rand account from/to your foreign<br />

R50.00<br />

currency account<br />

Transfer between currency accounts R50.00<br />

Withdrawal or deposit using another Forex product Charges levied as per<br />

Forex product used<br />

Credit Interest rate: LIBID LESS 1.50%<br />

Debit Interest rate: LIBOR PLUS 1.50%<br />

Delivery<br />

Delivery charge R135.00<br />

Failed delivery charge (if customer is not available when<br />

R125.00<br />

appointment was made)<br />

Security charge (for deliveries of value greater than R100 000) R170.00 per<br />

R10 000.00 over<br />

R100 000.00<br />

Other services<br />

VISA letters On request<br />

Exchange Control Applications to SARB R1 140.00<br />

Attesting Forms NEP. Where appropriate all charges are levied in<br />

Rand and calculated based on the Rand value of the transaction.<br />

International Debit Card usage<br />

International Commission and Conversion fee on purchases and<br />

cash withdrawals<br />

49 50<br />

On request<br />

2.75% of transaction<br />

value<br />

You can enquire about other charges for our wide range of foreign<br />

exchange products at your nearest FNB Branch or by calling<br />

08601 FOREX (36739).


Home Loans<br />

With a Home Loan from FNB you are one step closer to<br />

buying your dream home. Charges applicable to new and<br />

existing FNB Home Loans are tabled below.<br />

Fees that have not changed or have decreased are shown in orange.<br />

Fee Description Fee<br />

Monthly Fees<br />

Please note that the monthly service fee<br />

applicable to your home loan will be charged<br />

irrespective of the balance outstanding and<br />

will only cease when the bond is cancelled.<br />

R57.00 for loans granted post<br />

30 June 2008<br />

New and Further Lending<br />

Once-off Initiation Fee R5 700.00<br />

Existing Home Loan Fees<br />

Cheque Deposit Fee R15.00<br />

Cash Deposit Fee 1.35% of value, minimum R20.00<br />

Cheque and Cash Deposit fees are charged<br />

for deposits made in excess of double the<br />

required monthly repayment.<br />

Building Loan Fees<br />

First 6 free, thereafter R285.00<br />

Inspection Fee (Construction period only)<br />

per inspection<br />

Other Fees<br />

Future Use Withdrawal Fee R1 250.00<br />

Variation Agreement Fee R285.00<br />

Revaluation Fee R1 250.00<br />

Early Termination Fees<br />

Early Settlement Fee<br />

Fixed Rate Breakage Fee<br />

An early termination fee is charged when<br />

a Home Loan is cancelled without giving<br />

90 days notice. The fee is calculated on<br />

the outstanding balance at your current<br />

interest rate.<br />

A fixed rate breakage fee is charged when<br />

a fixed rate is cancelled prior to expiry.<br />

For any fee or FNB Home Loan related queries, please call<br />

0860 33 44 55.<br />

Important information<br />

• FirstRand Bank Ltd reserves the right to change pricing and<br />

package pricing or introduce new fees from time to time. We will<br />

give you at least 20 business days notice of these changes on the<br />

FNB website or on FNB ATMs.<br />

• Errors and omissions are excluded.<br />

• You must apply for each facility or product we describe<br />

individually. The grant of any facility or product is subject to you<br />

meeting the credit and qualifying criteria of that product or facility.<br />

• Each facility or product has the normal terms and conditions<br />

that apply to that facility or product. We agree these terms and<br />

conditions with the applicant. If there is conflict between such<br />

terms and conditions and those in the brochure, we will follow the<br />

normal terms and conditions that apply to such facility or product.<br />

• The Bank reserves the right to change at any time the features of<br />

any product or facility.<br />

• First National Bank, a division of FirstRand Bank Ltd, is an<br />

Authorised Financial Services and Credit Provider.<br />

We may change these prices<br />

FNB may at any time change these prices or introduce new fees.<br />

We will give at least 20 business days notice of these changes on the<br />

FNB website at www.fnb.co.za or on FNB ATMs.<br />

Standard Terminology<br />

To assist you in comparing FNB’s charges with those of other<br />

banks, we have, as far as possible, used standardised terminology<br />

thoughout this guide. This is in accordance with Section 13 of the<br />

Code of Banking Practice (COBP). In the case where we have used<br />

FNB-specific terminology, we have added the table below indicating<br />

the appropriate standardised terminology which may be used by<br />

other banks.<br />

51 52<br />

FNB Term (as per pricing guide) Standardised Terminology<br />

Card Purchase Card Transaction<br />

Payment Third Party Payment / Stop Order<br />

Cheque Cheque Payment / Cheque Encashment

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