Index
Index
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Personal Banking<br />
Products<br />
Pricing<br />
Guide<br />
1 July 2012 to<br />
30 June 2013<br />
SELF-SERVICE<br />
BANKING<br />
INNOVATION<br />
Enjoy VALUE<br />
added banking<br />
INNOVATIONS.<br />
VALUE<br />
REWARDS<br />
<strong>Index</strong><br />
Introduction 1<br />
Personal Cheque Account 2<br />
Value Added Benefits & Rewards 3<br />
Pricing 7<br />
One Account 11<br />
Value Added Benefits & Rewards 11<br />
Pricing 14<br />
FNB Savings Account 17<br />
Encore Cheque Account 19<br />
Life Start Student Account 24<br />
Fluid Account 27<br />
eWallet from FNB 31<br />
Investment Products 32<br />
Short-Term Deposit Accounts 32<br />
Notice Deposit Accounts 37<br />
Flexi Fixed Deposit Accounts 38<br />
Fixed Deposit Accounts 39<br />
Share Investing 40<br />
Credit Cards 42<br />
Retail Forex 48<br />
Home Loans 51<br />
Important Information 52
Introduction<br />
The FNB Personal Banking Pricing Guide has been<br />
designed to assist you in understanding your bank<br />
charges, and to help you to make banking choices that<br />
best suit your lifestyle and budget. We believe in giving<br />
you the choice of how you do your banking, so we do not<br />
charge you any subscription fees for Online, Cellphone<br />
and Telephone Banking or the FNB Banking App. This<br />
means that you can choose to bank using the Internet,<br />
your cellphone, the telephone or your Smartphone or<br />
Tablet - without worrying about additional subscription<br />
fees before you even start transacting! The fees outlined<br />
in this guide are FNB’s most common VAT inclusive<br />
prices effective from 1 July 2012 to 30 June 2013.<br />
You can SAVE on your banking fees by following a few<br />
easy guidelines:<br />
• At VISA and VISA Electron enabled outlets, you should pay with<br />
your FNB Cheque Card, Credit or Debit Card rather than with a<br />
cheque or cash. It is safer, cheaper and more convenient<br />
• Withdraw cash at till points or by using FNB ATMs instead of<br />
using another Banks’ ATM where an additional fee applies<br />
• Avoid going into an FNB Branch - use Online and Cellphone<br />
Banking, the FNB Banking App or FNB ATMs to make payments,<br />
transfers or to check your balance<br />
• Use an FNB ATM to deposit your cash or alternatively ask others<br />
to deposit directly into your account by means of electronic<br />
funds transfer<br />
• Make sure that there is enough money in your account to cover<br />
all transactions. This way, you can always stay within your account<br />
limit and avoid penalty fees<br />
Where can I find out more about Pricing Options and<br />
Banking Fees?<br />
We have highlighted only the most common charges applicable to<br />
our Personal Accounts. If you would like more information, need help<br />
in choosing the most suitable pricing option for your banking needs,<br />
or have any questions on how to lower your bank charges, please call<br />
the FNB Pricing Line on 0860 11 22 44, or you can use the Online<br />
Fee Calculator on our website, www.fnb.co.za. Alternatively you can<br />
visit your nearest FNB Branch for assistance.<br />
Personal Cheque Account<br />
A Personal Cheque Account from FNB is designed for<br />
day-to-day use, giving you easy access to your cash and<br />
helping you to manage your money.<br />
There are four Pricing Options from which you can choose:<br />
(These are not available for business related use)<br />
1. Unlimited Pricing Option<br />
Who is this option for?<br />
This option is best for you if you want to know your fees up front and<br />
mainly transact through FNB’s electronic channels.<br />
How does this option work?<br />
For a fixed fee per month, you get unlimited qualifying banking<br />
transactions, no matter how many you do. You also get 6 free<br />
FNB ATM cash withdrawals per month. Additional FNB ATM cash<br />
withdrawals are charged at Pay-As-You-Use (PAYU) rates. Excluded<br />
are Branch, Cheque and other Banks’ ATM transactions as well as<br />
special instructions and penalty fees which are charged for separately.<br />
2. Mobile Pricing Option<br />
Who is this option for?<br />
This option is best for you if you have taken up the FNB Smartphone,<br />
Tablet or Laptop offer and mainly transact through FNB’s electronic<br />
channels.<br />
How does this option work?<br />
For a fixed fee per month, you get unlimited qualifying banking<br />
transactions, no matter how many you do. You also get 4 free<br />
FNB ATM cash withdrawals per month. Additional FNB ATM cash<br />
withdrawals are charged at Pay-As-You-Use (PAYU) rates. Excluded<br />
are Branch, Cheque and other Banks’ ATM transactions as well as<br />
special instructions and penalty fees which are charged for separately.<br />
3. Pay-As-You-Use (PAYU) Pricing Option<br />
Who is this option for?<br />
This option is for you if your transactions vary from month-to-month<br />
and you do a combination of electronic and manual transactions.<br />
How does this option work?<br />
You are charged for each transaction at the applicable fee.<br />
1 2
4. Fee Saver Pricing Option<br />
Who is this option for?<br />
This option is ideal for you if you are able to keep a minimum credit<br />
balance of R9 000 in your account at ALL times.<br />
How does this option work?<br />
Should you choose this option and are able to maintain the R9 000<br />
balance throughout the month you will receive these monthly benefits:<br />
• No monthly account fee<br />
• Unlimited qualifying electronic transactions<br />
• 6 free FNB ATM cash withdrawals<br />
• A combination of 5 free branch, cheque and telephone banking<br />
(consultant assisted) transactions (excluding all cash and cheque<br />
deposits).<br />
Qualifying electronic transactions are indicated with ^ and<br />
branch / cheque transactions as referred to above are indicated with<br />
# in the pricing tables. If you exceed these transaction limits or fail to<br />
maintain the minimum balance at ALL times throughout the month,<br />
you will be charged for all transactions at the applicable Pay-As-You-<br />
Use rates. In addition, if you do not keep the minimum credit balance<br />
at ALL times, you will also be charged the monthly account fee. No<br />
credit interest is payable on this option.<br />
Personal Cheque Value Added Benefits and Rewards<br />
With your FNB Cheque Account, you benefit from a host of<br />
rewards, designed especially for you. The sections below detail<br />
the rewards depending on the type of account you have with FNB.<br />
Value Added<br />
Benefit/ Reward<br />
FNB Fuel Rewards<br />
Earn Fuel Rewards<br />
by purchasing fuel<br />
using your FNB VISA<br />
Cheque Card<br />
FNB Airtime<br />
Rewards<br />
Earn Airtime Rewards<br />
by purchasing<br />
airtime through<br />
FNB’s electronic<br />
channels<br />
eBucks (eB)<br />
Rewards<br />
Earn even more<br />
with FNB's eBucks<br />
Rewards programme.<br />
You can spend your<br />
eBucks earned at<br />
any eBucks retail<br />
partners, Online or<br />
through the eBucks<br />
Contact Centre*.<br />
Visit www.eBucks.com<br />
for more information<br />
eBucks Discounts<br />
Smart Cheque<br />
Account<br />
Gold, Islamic &<br />
Encore Cheque<br />
Account<br />
Platinum<br />
Cheque<br />
Account<br />
Get up to 15% back on your qualifying fuel purchases.<br />
You will be rewarded on the higher of your qualifying<br />
monthly fuel or airtime spend<br />
Get up to 15% back on your qualifying airtime purchases.<br />
You will be rewarded on the higher of your qualifying<br />
monthly fuel or airtime spend<br />
Earn up to 0.8%<br />
back on qualifying<br />
Cheque Card<br />
purchases<br />
Earn up to 1.2%<br />
back on qualifying<br />
Cheque Card<br />
purchases<br />
Earn up to 2.5%<br />
back on qualifying<br />
Cheque Card<br />
purchases<br />
Get up to 40% off flights, gadgets, shopping vouchers, movies<br />
and more when bought using your eBucks through eBucks<br />
channels. Your reward level is determined by your banking<br />
behaviour and the FNB products you hold.<br />
Value Added<br />
Benefit/ Reward<br />
Free monthly data<br />
through FNB Connect<br />
SLOW Lounge<br />
access at domestic<br />
airport terminals<br />
* Terms and Conditions apply.<br />
Smart Cheque<br />
Account<br />
Get 1GB ADSL data<br />
Rewards you can earn on your spending behaviour<br />
• Get up to 15% back on your qualifying fuel purchases made with<br />
your FNB VISA Cheque Card OR up to 15% back on your qualifying<br />
airtime purchases made through FNB’s electronic channels.<br />
We maximise your rewards by rewarding you on the higher of<br />
your qualifying fuel or airtime spend!<br />
• Get up to 2.5% back in eBucks on all other qualifying Cheque Card<br />
purchases.<br />
You simply need to :<br />
1. Meet all the qualifying criteria stated in the next table<br />
2. Accumulate points in order to determine your earn level – based<br />
on your banking behaviour and product holdings<br />
3. Earn rewards which are calculated by applying the respective<br />
earn rate to your qualifying monthly spend.<br />
3 4<br />
Gold, Islamic &<br />
Encore Cheque<br />
Account<br />
Get 2GB ADSL and<br />
50MB 3G data<br />
Exclusive to Platinum Cheque Cardholders<br />
Platinum<br />
Cheque<br />
Account<br />
Get 3GB ADSL and<br />
100MB 3G data<br />
Premier Banker Exclusive access to a team of Premier Bankers for Platinum clients<br />
Subscription Fees<br />
Free access to Online, Cellphone and Telephone Banking as well as<br />
the FNB Banking App for your day-to-day banking<br />
inContact<br />
FNB’s free SMS and e-mail messaging service keeping you in<br />
touch with transactions on your account<br />
Monthly e-mailed<br />
statements<br />
Savings Pocket<br />
Bank Your Change<br />
(BYC)<br />
Save fees and the environment by opting to have your monthly<br />
statement e-mailed to you at no additional cost<br />
Set up a monthly scheduled transfer to your linked Savings Pocket.<br />
No fees are charged and the more you save, the better your<br />
interest rate. Not available to Islamic Cheque Account holders<br />
Automatically save your ‘left over cents’ when you make a purchase<br />
using your FNB VISA Cheque Card. Your purchase is rounded to the<br />
nearest Rand and transferred to your Savings Pocket. Additional<br />
‘Topup’ amounts of R2, R5, R10, R20 or R50 are available. Not<br />
available to Islamic Cheque Account holders
Please note that Reward rules have changed, effective 1 July 2012 FNB Connect Data<br />
Activity<br />
Have an active Cheque Account in good<br />
standing*<br />
Have total monthly deposits of at least:<br />
• R2 000 - Smart and Encore Cheque Account<br />
• R5 500 - Gold and Islamic Cheque Account<br />
• R16 500 - Platinum Cheque Account<br />
Allow FNB to communicate with you, and<br />
update your contact details with a valid<br />
e-mail address and cellphone number at<br />
least once in a twelve month period<br />
Be registered for inContact<br />
Transact via Online, Cellphone or Telephone<br />
Banking or the FNB Banking App at least once<br />
a month, using your own banking profile<br />
Swipe your Cheque Card for purchases.<br />
(Please note that Debit and Petrol Card<br />
purchases do not qualify to earn rewards<br />
– including Debit and Petrol Cards linked to<br />
your Cheque Account)<br />
Use an Overdraft Facility, Temporary Loan or<br />
Revolving Loan**<br />
The more FNB products you have, the more<br />
points you get. Choose from a Smartphone/<br />
Tablet/Laptop**; Insurance product linked<br />
to your FNB Cheque Account (Optional<br />
Debt Protection, Smart Device Insurance**,<br />
Roadside Assistance); Savings Pocket with<br />
Bank Your Change (BYC) and a balance<br />
greater than R2 000; a Global Account**;<br />
an active Credit Card; and choose to receive<br />
your monthly statement via e-mail only<br />
Open a new Cheque Account or have your<br />
account open for three years or more<br />
Maintain a credit balance in your Cheque<br />
Account:<br />
• R500 - Smart Cheque Account<br />
• R1 000 - Gold, Islamic, Encore Cheque Account<br />
• R2 000 - Platinum Cheque Account<br />
You need to do<br />
this to meet the<br />
qualifying criteria<br />
How you can<br />
earn points<br />
* An account “in good standing” is one that is not overdrawn or in arrears, nor are you in<br />
debt counseling, sequestration or any legal or collections process with FNB.<br />
** Not available to Smart Cheque Account holders.<br />
Points Required for<br />
Reward Rate<br />
Fuel / Airtime<br />
Rewards Rate<br />
eBucks<br />
Rewards Rate<br />
1.00% 0.40%<br />
2.50% 0.60%<br />
0.80% (Maximum<br />
5.00%<br />
rate for Smart Cheque<br />
Points are allocated for each of the<br />
Accounts)<br />
activities mentioned above. The<br />
total points will then determine<br />
the rate at which you would earn<br />
rewards<br />
7.50%<br />
1.20% (Maximum<br />
rate for Gold, Islamic<br />
& Encore Cheque<br />
Accounts)<br />
10.00% (non-eBucks<br />
members)<br />
15.00% (eBucks<br />
members only)<br />
2.50% (Maximum rate<br />
for Platinum Cheque<br />
Accounts)<br />
Rewards will be allocated by the 8th of each month based on the previous calendar month.<br />
To qualify for your free data you simply need to meet the qualifying<br />
criteria indicated in the next table. You will be notified by SMS when<br />
your data is available, which will be monthly in arrears,<br />
in the first week of each calendar month.<br />
Cheque<br />
Account Type<br />
Smart<br />
Gold, Islamic & Encore<br />
Platinum<br />
* An account “in good standing” is one that is not overdrawn or in arrears, nor are you in<br />
debt counseling, sequestration or any legal or collections process with FNB.<br />
SLOW Lounge (Domestic)<br />
Platinum Cardholders enjoy exclusive access to SLOW Lounges,<br />
which can be found at the domestic terminals of O.R. Tambo, Cape<br />
Town and King Shaka International airports.<br />
Qualifying criteria and terms of usage are detailed in the table below.<br />
* An account “in good standing” is one that is not overdrawn or in arrears, nor are you in<br />
debt counseling, sequestration or any legal or collections process with FNB.<br />
5 6<br />
Qualifying Criteria<br />
Have an active Cheque Account in<br />
good standing*<br />
Have total monthly deposits of at least:<br />
R2 000 (Smart and Encore);<br />
R5 500 (Gold and Islamic)<br />
R16 500 (Platinum)<br />
SLOW Lounge - Qualifying Criteria<br />
Active Cheque Account in good standing*<br />
Free<br />
Monthly Data<br />
1GB ADSL<br />
2GB ADSL<br />
50MB 3G<br />
3GB ADSL<br />
100MB 3G<br />
Have total monthly deposits of at least R16 500 into your Cheque Account and swipe to the<br />
value of R5 000 on your Platinum Cheque Card in the calendar month preceding your visit<br />
Have a valid, personalised Platinum Cheque Card<br />
(Failing which, access to the SLOW Lounge will NOT be granted)<br />
SLOW Lounge - Reward<br />
Peak time allocation<br />
Off-peak time<br />
allocation<br />
You meet the Qualifying<br />
Criteria<br />
2 free SLOW Lounge<br />
visits per month for the<br />
cardholder only. No guest<br />
visits<br />
4 free SLOW Lounge<br />
visits per month for the<br />
cardholder<br />
(including guests)<br />
You do NOT meet the<br />
Qualifying Criteria<br />
2 SLOW Lounge visits per<br />
month (charged at<br />
R250 pp) for the cardholder<br />
only. No guest visits<br />
4 SLOW Lounge visits per<br />
month (charged at<br />
R250 pp) for the cardholder<br />
(including guests)<br />
Note: Peak times are on Weekdays (Mon-Fri): 04h45-07h00 and 15h00-17h30 as well as<br />
on Sundays: 15h00 – 17h30. All entries are non-transferrable, with any additional entries<br />
(in excess of those mentioned above and where qualifying criteria have been met) being<br />
charged at R250 per person (pp) during peak and at R125 (pp) during off-peak.<br />
For further details on your total points and rewards rate, visit<br />
www.fnb.co.za.
Personal Cheque Account Pricing<br />
1. Unlimited and Mobile Pricing Options<br />
You get unlimited qualifying transactions for a fixed fee per month.<br />
Qualifying transactions include:<br />
• Debit Orders<br />
• Card Purchases<br />
• Electronic Prepaid Purchases<br />
• Electronic Payments and Transfers<br />
• Cash@Till<br />
Electronic transactions above refer to transactions done via FNB<br />
Online Banking, Cellphone Banking, FNB Banking App, Telephone<br />
Banking (IVR) and FNB ATMs .<br />
Monthly Fees<br />
Fee Description Smart Cheque<br />
* An additional monthly Exchange Control Admin Fee of R13.00 for Non Resident Cheque<br />
Accounts applies.<br />
** Only applicable if you have taken up the FNB Smartphone/Tablet/Laptop offer.<br />
Refer to www.fnb.co.za for the monthly device payment applicable.<br />
Transaction Fees<br />
Gold & Islamic<br />
Cheque<br />
Card Self-Service * Telephone<br />
(Consultant)<br />
Branch /<br />
Cheque<br />
Card Purchases Unlimited** - - -<br />
FNB Prepaid Purchases - Unlimited*** R8.00 -<br />
Unlimited: 6<br />
free per month<br />
-<br />
FNB Cash Withdrawals Unlimited Mobile: 4 free per<br />
R38.00 +<br />
(local)<br />
(Cash@Till) month. Thereafter<br />
1.35% of<br />
R6.00 per R500 or<br />
part thereof****<br />
value<br />
Transfers - Unlimited R34.00 R38.00<br />
Payments - Unlimited R34.00 R38.00<br />
Debit Orders Unlimited<br />
Platinum<br />
Cheque<br />
Monthly Account Fee*<br />
(Includes monthly VISA Cheque Card and<br />
Lost Card Protection fees)<br />
Subscriptions to inContact,<br />
R79.00 R97.00 R120.00<br />
Online, Cellphone,<br />
Telephone Banking and the<br />
FNB Banking App<br />
Free Free Free<br />
Monthly Device Payment** Not applicable Device dependent Device dependent<br />
Petrol Card Fee<br />
(Linked to Cheque Account)<br />
R12.50 R12.50 R12.50<br />
* FNB Online Banking, Cellphone Banking, Telephone Banking (IVR), FNB Banking App and<br />
FNB ATMs.<br />
** International Commission and Conversion fee of 2.75% of the transaction value applies<br />
for international purchases.<br />
*** Prepaid Purchases at other Banks’ ATM charged at R7.00.<br />
**** ATM Cash Withdrawals at other Banks’ ATM charged at R6.50 + (R6.00 per R500 or<br />
part thereof, max R24.00) from the first withdrawal.<br />
Other Transaction Fees Payable on this Pricing Option<br />
Cash Withdrawals<br />
Fee<br />
FNB Mini ATM Unlimited<br />
Other Banks’ Mini ATM R7.00<br />
International ATM* R38.00<br />
International Branch* R38.00 + 1.50% of value<br />
* International Commission and Conversion fee of 2.75% of the transaction value applies.<br />
2. Pay-As-You-Use and Fee Saver Pricing Options<br />
• You are charged for each transaction at the applicable fee<br />
• Free qualifying transactions included if you are able to keep a<br />
minimum credit balance of R9 000 in your account at ALL times<br />
on the Fee Saver Pricing Option<br />
Fees that have not changed or have decreased are shown in orange.<br />
* An additional monthly Exchange Control Admin Fee of R13.00 for Non Resident Cheque<br />
Accounts applies.<br />
** Only applicable if you have taken up the FNB Smartphone/Tablet/Laptop offer.<br />
Refer to www.fnb.co.za for the monthly device payment applicable.<br />
Transaction Fees<br />
7 8<br />
Monthly Fees<br />
Fee Description Smart Cheque<br />
Monthly Account Fee*<br />
(Includes monthly VISA Cheque Card and<br />
Lost Card Protection fees)<br />
Minimum Credit Balance<br />
for rebate on fees<br />
(Fee Saver only)<br />
Subscriptions to inContact,<br />
Online, Cellphone,<br />
Telephone Banking and the<br />
FNB Banking App<br />
Monthly Device Payment<br />
(Pay-As-You-Use only)**<br />
Petrol Card Fee<br />
(Linked to Cheque Account)<br />
Gold & Islamic<br />
Cheque<br />
Card Self-Service * Telephone<br />
(Consultant)<br />
Platinum<br />
Cheque<br />
R22.00 R27.00 R35.00<br />
R9 000 R9 000 R9 000<br />
Free Free Free<br />
Not applicable Device dependent Device dependent<br />
R12.50 R12.50 R12.50<br />
Branch /<br />
Cheque<br />
Card Purchases (local) Free - - -<br />
FNB Prepaid Purchases** - R1.00^ R8.00<br />
* FNB Online Banking, Cellphone Banking, Telephone Banking (IVR), FNB Banking App and<br />
FNB ATMs.<br />
** Prepaid Purchases at other Banks’ ATM charged at R7.00.<br />
*** ATM Cash Withdrawals at other Banks’ ATM charged at R6.50 + (R6.00 per R500 or<br />
part thereof, max R24.00) from the first withdrawal.<br />
**** Includes Debit Orders to Wesbank, FNB Credit Card, FNB Home Loans, FNB Loans and<br />
FNB Funeral Cover.<br />
^<br />
#<br />
Free on Fee Saver if minimum credit balance is kept throughout the month.<br />
Limited to a combination of 5 free on Fee Saver if minimum balance is kept throughout<br />
the month.<br />
# -<br />
FNB Cash Withdrawals<br />
(local)*** Fee Saver: if balance<br />
kept, 6 free per month thereafter<br />
fee applies<br />
R0.90^<br />
(Cash@Till)<br />
R6.00 per<br />
R500 or part<br />
thereof<br />
-<br />
R30.00 # +<br />
1.35% of<br />
value<br />
Transfers - R3.30^ R27.50 # R30.00 #<br />
Payments - R7.00^ R27.50 # R30.00 #<br />
Internal Debit Orders**** R3.50^<br />
External Debit Orders R15.00^
Other Transaction Fees Payable on this Pricing Option Fee<br />
Purchases<br />
International Card Purchases* R2.90^<br />
Petrol Card Purchases<br />
Cash Withdrawals<br />
R3.95^<br />
FNB Mini ATM (per R500 or part thereof) R2.90^<br />
Other Banks’ Mini ATM (per R500 or part thereof) R4.25<br />
International ATM* R24.00<br />
International Branch*<br />
R24.00 # + 1.50%<br />
of value<br />
* International Commission and Conversion fee of 2.75% of the transaction value applies.<br />
^ Free on Fee Saver if minimum credit balance is kept throughout the month.<br />
# Limited to a combination of 5 free on Fee Saver if minimum balance is kept throughout<br />
the month.<br />
Other transaction fees payable irrespective<br />
of the pricing option selected<br />
Payments<br />
Bank Cheque<br />
Stop Payments<br />
R70.00<br />
Online Banking, Cellphone Banking and FNB Banking App R10.00<br />
Telephone Banking (consultant assisted) R35.00<br />
FNB Branch<br />
Scheduled Payment Related Fees<br />
R70.00<br />
Establishment and Amendment Fees (Online Banking) Free<br />
Establishment Fee (FNB Branch) R12.00<br />
Amendment Fee (FNB Branch)<br />
Deposits<br />
Cheque Deposits<br />
R9.00<br />
FNB ATM and FNB Branch (per deposit)<br />
Cash Deposits<br />
R15.00<br />
FNB ATM<br />
0.70% of value,<br />
min R5.50<br />
FNB Branch<br />
1.35% of value,<br />
min R20.00<br />
ENC Upliftment Fee and Special Clearance<br />
Balance Enquiries<br />
R75.00<br />
FNB Online Banking, Cellphone Banking, Telephone Banking (IVR),<br />
FNB Banking App and FNB ATMs<br />
Free<br />
Other Banks’ ATM R3.95<br />
Point-of-Sale R1.35<br />
International Point-of-Sale R2.50<br />
Branch and Telephone Banking (consultant assisted)<br />
Statements<br />
R3.95<br />
Posted/Printed statement R10.50 per statement<br />
Current month e-mailed statement Free<br />
First official monthly statement collected at an FNB Branch Free<br />
FNB ATM Mini Statement (print or view) R2.80<br />
Bank Statement Exchange Fee R5.50 per statement<br />
e-Mailing of historical statements (older than 3 months) - Online Banking R5.50 per statement<br />
e-Mailing of historical statements (older than 3 months) - Branch<br />
and Telephone Banking<br />
R9.90 per statement<br />
Provisional Statement (Branch and Telephone Banking)<br />
Penalty Fees<br />
R9.90 per page<br />
Unpaid Cheques / Debit Orders (per item)<br />
Honouring Fee (Charged per item in excess of your account limit on<br />
accounts with credit agreements before 1 June 2007)<br />
Fee<br />
R60.00 (R138.00<br />
per item for the 4th & subsequent items<br />
within 12 months)<br />
R95.00 (R120.00<br />
per item for the 4th & subsequent items<br />
within 12 months)<br />
Penalty Fees<br />
Incidental Credit Fee (Charged per month in excess of your account<br />
limit, applies to accounts without credit facilities or with credit<br />
agreements after 1 June 2007)<br />
Declined Transactions<br />
R57.00<br />
FNB ATM (Insufficient Funds or Limit Exceeded) Free<br />
Other FNB (Point-of-Sale, Scheduled Payment, EDO) and other<br />
Banks’ ATM<br />
R6.50<br />
Deposit of post-dated cheque (per cheque)<br />
Card Replacement Fee<br />
R80.00<br />
VISA Electron Debit Card R68.00<br />
FNB Petrol Card R100.00<br />
VISA Cheque Card / Chip & PIN Card<br />
Credit Related Fees<br />
R100.00<br />
Monthly Credit Service Fee (Charged only if the Overdraft is utilized<br />
in excess of R200)<br />
R28.50<br />
Monthly Credit Fee (Revolving Loan) R40.00<br />
Incidental Credit Fee (Revolving Loan)<br />
Copies of Vouchers (Deposit Slips and Cheques)<br />
R57.00<br />
Online Banking Free<br />
Branch and Telephone Banking<br />
Cheque Book Fees<br />
R20.00 per side<br />
Pocket 40 Form R35.00<br />
Convenience and Value Added Service Fees Fee<br />
Roadside Assistance (linked to Cheque Card - fee per month) R5.00<br />
LOTTO / PowerBall Purchase R1.50<br />
Pay & Clear Now (Online Banking, FNB Banking App and<br />
FNB Branch: selected participating Banks only)<br />
R38.00<br />
Cardless Cash Withdrawal (Cellphone Banking)<br />
Send Money to an FNB eWallet<br />
R4.00 + (R6.00 per R500 or<br />
part thereof, max R24.00)<br />
Value: R0.01 – R1 000.00 R8.50<br />
Value: R1 000.01 – R1 500.00 R12.50<br />
Additional Statements (fee per month) Paper Online<br />
Daily R75.00 R42.00<br />
Weekly R30.00 R19.00<br />
Twice Monthly<br />
Balance Alerts (fee per month)<br />
R15.00 R10.50<br />
Monthly R0.90<br />
Weekly R2.95<br />
Daily<br />
Electronic Subscription Services (fee per month)<br />
R14.80<br />
My Limit Alert R2.95<br />
Scheduled Payment Alert<br />
Payment Notifications<br />
R2.75<br />
E-mail R0.68<br />
SMS R1.05<br />
Fax<br />
Other Fees<br />
R4.85<br />
Card Courier Fee (free for Platinum Cheque Cardholders) R120.00<br />
Smartphone/Tablet/Laptop Courier Fee R150.00<br />
Online Banking Password Reset (consultant assisted) R50.00<br />
Online Banking Account Verification R3.90<br />
Online Banking Payment History (older than 3 months) R3.90<br />
For any fee or FNB Personal Cheque Account queries please call<br />
0860 11 22 44.<br />
9 10
One Account<br />
This single facility, secured by your home, has all the<br />
functions of a Cheque Account, Overdraft, Personal Loan<br />
and Home Loan. It’s convenient and more affordable than<br />
having to manage and pay fees on multiple accounts.<br />
There are two pricing options available for this account:<br />
(These are not available for business related use)<br />
1. Unlimited Pricing Option<br />
Who is this option for?<br />
This option is best for you if you want to know your fees up front and<br />
mainly transact through FNB’s electronic channels.<br />
How does this option work?<br />
For a fixed fee per month, you get unlimited qualifying banking<br />
transactions, no matter how many you do. You also get 6 free<br />
FNB ATM cash withdrawals per month. Additional FNB ATM cash<br />
withdrawals are charged for. Excluded are Branch, Cheque and other<br />
Banks’ ATM transactions as well as special instructions and penalty<br />
fees which are charged for separately.<br />
2. Mobile Pricing Option<br />
Who is this option for?<br />
This option is best for you if you have taken up the FNB Smartphone/<br />
Tablet/Laptop offer and mainly transact through FNB’s electronic<br />
channels.<br />
How does this option work?<br />
For a fixed fee per month, you get unlimited qualifying banking<br />
transactions, no matter how many you do. You also get 4 free<br />
FNB ATM cash withdrawals per month. Additional FNB ATM cash<br />
withdrawals are charged for. Excluded are Branch, Cheque and other<br />
Banks’ ATM transactions as well as special instructions and penalty<br />
fees which are charged for separately.<br />
One Account Value Added Benefits and Rewards<br />
With your FNB One Account, you benefit from a host of rewards,<br />
designed especially for you! The sections to follow detail the rewards<br />
on your account:<br />
Value Added Benefit/ Reward One Account<br />
FNB Fuel Rewards<br />
Earn Fuel Rewards by purchasing fuel using<br />
your FNB VISA Cheque Card and by adapting<br />
your banking behaviour<br />
FNB Airtime Rewards<br />
Earn Airtime Rewards by purchasing airtime<br />
through FNB’s electronic channels.<br />
eBucks (eB) Rewards<br />
Earn even more with FNB’s eBucks rewards<br />
programme. You can spend your eBucks<br />
earned at any eBucks retail partners, Online<br />
or through the eBucks Contact Centre*<br />
Visit www.eBucks.com for more information<br />
eBucks Discounts<br />
11 12<br />
Get up to 15% back on qualifying fuel<br />
purchases. You will be rewarded on<br />
the higher of your qualifying fuel or<br />
airtime spend<br />
Get up to 15% back on your qualifying<br />
airtime purchases. You will be rewarded<br />
on the higher of your qualifying fuel or<br />
airtime spend<br />
Earn up to 2.5% back on qualifying<br />
Cheque Card purchases<br />
Get up to 40% off flights, gadgets,<br />
shopping vouchers, movies and more when<br />
bought using your eBucks through eBucks<br />
channels. Your reward level is determined<br />
by your banking behaviour and the FNB<br />
products you hold<br />
Free monthly data through FNB Connect Get 3GB ADSL and 100MB 3G data<br />
SLOW Lounge access at domestic<br />
airport terminals<br />
Premier Banker<br />
Subscription Fees<br />
inContact<br />
Monthly e-mailed statements<br />
* Terms and Conditions apply.<br />
Exclusive to Platinum Cheque<br />
Cardholders. Refer to ‘SLOW Lounge’ in the<br />
Personal Cheque section for details<br />
Exclusive access to a team of Premier<br />
Bankers for Platinum Clients<br />
Free access to Online, Cellphone and<br />
Telephone Banking<br />
FNB’s free SMS and e-mail messaging<br />
service keeping you in touch with<br />
transactions on your account<br />
Help save the environment by opting to<br />
have your monthly statement e-mailed to<br />
you, at no additional cost<br />
Rewards you can earn on your spending behaviour<br />
• Get up to 15% back on your qualifying fuel purchases made with<br />
your FNB VISA Cheque Card OR up to 15% back on your qualifying<br />
airtime purchases made through FNB’s electronic channels.<br />
We maximise your rewards by rewarding you on the higher of<br />
your qualifying fuel or airtime spend!<br />
• Get up to 2.5% back in eBucks on all other qualifying Cheque<br />
Card purchases.<br />
You simply need to :<br />
1. Meet all of the qualifying criteria stated in the table that follows;<br />
2. Accumulate points in order to determine your earn level – based<br />
on your banking behaviour and product holdings;<br />
3. Earn rewards which are calculated by applying the respective<br />
earn level rate to your qualifying monthly spend.<br />
Please note that rewards have changed, effective 1 July 2012.<br />
See the next table for the updated qualifying criteria and points<br />
allocation for eBucks and Fuel OR Airtime Rewards on your One<br />
Account.
Points Required for Reward Rate<br />
Fuel / Airtime<br />
Rewards Rate<br />
eBucks<br />
Rewards Rate<br />
1.00% 0.40%<br />
2.50% 0.60%<br />
Points are allocated for each of the<br />
5.00% 0.80%<br />
activities mentioned above. The total points<br />
will then determine the rate at which you<br />
would earn rewards.<br />
7.50%<br />
10.00% (noneBucks<br />
members)<br />
15.00% (eBucks<br />
members only)<br />
1.20%<br />
2.50%<br />
Rewards will be allocated by the 8th of each month based on the previous calendar month.<br />
For further details on your total points and rewards rate, visit www.fnb.co.za<br />
FNB Connect Data<br />
Activity<br />
Have an active One Account in good standing*<br />
Have total monthly deposits of at least R16 500<br />
into your One Account**<br />
Allow FNB to communicate to you, and update<br />
your contact details with a valid e-mail address<br />
and cellphone number at least once in a twelve<br />
month period<br />
To qualify for your free data you need to meet the qualifying criteria.<br />
You will be notified by SMS when your data is available, which will be<br />
monthly in arrears, in the first week of each calendar month.<br />
Qualifying Criteria Free Monthly Data<br />
To qualify for your free ADSL & 3G data you need to meet<br />
all the qualifying criteria for eBucks and Fuel / Airtime<br />
Rewards. Refer to the two previous tables. FNB Connect<br />
terms and conditions apply.<br />
You need to do<br />
this to meet the<br />
qualifying criteria<br />
3GB ADSL<br />
100MB 3G<br />
How you<br />
can earn<br />
points<br />
Be registered for inContact<br />
Transact via Online, Cellphone or Telephone Banking,<br />
or the FNB Banking App at least once a month<br />
Receive your One Account statements via e-mail only<br />
Have active FNB Cheque Cards only (not Debit<br />
Cards) linked to your One Account<br />
Swipe your Cheque Card for purchases.<br />
(Please note that Debit and Petrol Card purchases<br />
do not qualify to earn rewards – including Debit and<br />
Petrol Cards linked to your Cheque Account)<br />
Have your account open for three years or more<br />
Maintain an active FNB Credit Card<br />
Keep a balance of R10 000 or more in an FNB<br />
Investment Account<br />
Have a Smartphone/Tablet/Laptop through FNB<br />
Ensure that your One Account has not been in<br />
arrears three months preceding the month in which<br />
the points are allocated<br />
New FNB customers will receive a joining bonus in<br />
the month that your initial bond is registered in the<br />
Deeds Office. This is a once off bonus<br />
* An account “in good standing” is one that is not overdrawn or in arrears, nor are you in<br />
debt counseling, sequestration or any legal or collections process with FNB.<br />
** For One Accounts opened prior to November 2008, a minimum monthly deposit of R7500<br />
is required. All qualifying critieria must be met. Only eBucks rewards can be earned.<br />
One Account Pricing<br />
Fees that have not changed or have decreased are shown in orange.<br />
Monthly Fees<br />
Monthly Account Fee (Includes monthly VISA Cheque Card and Lost Card Protection fees) R100.00<br />
Monthly Service Fee R175.00<br />
Petrol Card Fee (Linked to Cheque Account) R12.50<br />
Subscriptions to inContact, Online, Cellphone, Telephone Banking<br />
and FNB Banking App<br />
Free<br />
Monthly Device Payment* Device dependent<br />
* Only applicable if you have taken up the FNB Smartphone /Tablet/Laptop offer.<br />
Refer to www.fnb.co.za for the monthly device payment applicable.<br />
Transaction Fees<br />
* FNB Online Banking, Cellphone Banking, Telephone Banking (IVR), FNB Banking App and<br />
FNB ATMs.<br />
** International Commission and Conversion fee of 2.75% of the transaction value applies<br />
for international purchases.<br />
*** Prepaid Purchases at other Banks’ ATM charged at R7.00.<br />
**** ATM Cash Withdrawals at other Banks’ ATM charged at R6.50 + (R6.00 per R500 or<br />
part thereof, max R24.00) from the first withdrawal.<br />
* International Commission and Conversion fee of 2.75% of the transaction value applies.<br />
13 14<br />
Card Self-Service * Telephone<br />
(Consultant)<br />
Branch /<br />
Cheque<br />
Card Purchases Unlimited** - - -<br />
FNB Prepaid Purchases - Unlimited***<br />
Unlimited:<br />
R8.00 -<br />
FNB Cash Withdrawals<br />
(local)<br />
Unlimited<br />
(Cash@Till)<br />
6 free per month.<br />
Mobile: 4 free per<br />
month. Thereafter,<br />
R6.00 per R500 or<br />
part thereof****<br />
_<br />
R38.00 +<br />
1.35% of<br />
value<br />
Payments - Unlimited R34.00 R38.00<br />
Transfers - Unlimited R34.00 R38.00<br />
Debit Orders Unlimited<br />
Other Transaction Fees Payable Fee<br />
Cash Withdrawals<br />
FNB Mini ATM Unlimited<br />
Other Banks’ Mini ATM R7.00<br />
International ATM* R38.00<br />
International Branch*<br />
Payments<br />
R38.00 + 1.50%<br />
of value<br />
Bank Cheque<br />
Stop Payments<br />
R70.00<br />
Online Banking, Cellphone Banking and FNB Banking App R10.00<br />
Telephone Banking (consultant assisted) R35.00<br />
FNB Branch R70.00
Scheduled Payment Related Fees<br />
Establishment and Amendment Fees (Online Banking) Free<br />
Establishment Fee (FNB Branch) R12.00<br />
Amendment Fee (FNB Branch)<br />
Deposits<br />
Cheque Deposits<br />
R9.00<br />
FNB ATM and FNB Branch (per deposit)<br />
Cash Deposits<br />
R15.00<br />
FNB ATM<br />
0.70% of value,<br />
min R5.50<br />
FNB Branch<br />
1.35% of value,<br />
min R20.00<br />
ENC Upliftment Fee and Special Clearance<br />
Balance Enquiries<br />
R75.00<br />
FNB Online Banking, Cellphone Banking, Telephone Banking (IVR),<br />
FNB Banking App and FNB ATMs<br />
Free<br />
Other Banks’ ATM R3.95<br />
Point-of-Sale R1.35<br />
International Point-of-Sale R2.50<br />
Branch and Telephone Banking (consultant assisted)<br />
Statements<br />
R3.95<br />
Posted/Printed statement R10.50 per statement<br />
Current month e-mailed statement Free<br />
First official monthly statement collected at an FNB Branch Free<br />
FNB ATM Mini Statement (print or view) R2.80<br />
Bank Statement Exchange Fee R5.50 per statement<br />
e-Mailing of historical statements (older than 3 months) - Online Banking R5.50 per statement<br />
e-Mailing of historical statements (older than 3 months) - Branch<br />
and Telephone Banking<br />
R9.90 per statement<br />
Provisional Statement (Branch and Telephone Banking)<br />
Penalty Fees<br />
R9.90 per page<br />
Unpaid Cheques / Debit Orders (per item)<br />
Honouring Fee (Charged per item in excess of your account limit on<br />
accounts with credit agreements before 1 June 2007)<br />
R60.00<br />
(R138.00 per<br />
item for the 4th &<br />
subsequent items<br />
within 12 months)<br />
R95.00<br />
(R120.00 per<br />
item for the 4th &<br />
subsequent items<br />
within 12 months)<br />
Incidental Credit Fee (Charged per month in excess of your account<br />
limit, applies to accounts without credit facilities or with credit<br />
agreements after 1 June 2007)<br />
Declined Transactions<br />
R57.00<br />
FNB ATM (Insufficient Funds or Limit Exceeded) Free<br />
Other FNB (Point-of-Sale, Scheduled Payment, EDO) and other<br />
Banks’ ATM<br />
R6.50<br />
Deposit of post-dated cheque (per cheque)<br />
Card Replacement Fee<br />
R80.00<br />
VISA Electron Debit Card R68.00<br />
FNB Petrol Card R100.00<br />
VISA Cheque Card / Chip & PIN Card<br />
Credit Related Fees<br />
R100.00<br />
Monthly Credit Service Fee (Charged only if the Overdraft is utilized<br />
in excess of R200)<br />
R28.50<br />
Monthly Credit Fee (Revolving Loan) R40.00<br />
Incidental Credit Fee (Revolving Loan) R57.00<br />
Cheque Book Fees<br />
Pocket 40 Form R35.00<br />
Copies of Vouchers (Deposit Slips and Cheques)<br />
Online Banking Free<br />
Branch and Telephone Banking R20.00 per side<br />
Loan-Related Fees<br />
Initiation Fee (Once-off) R5 700.00<br />
Re-instatement Fee R285.00<br />
Future Use Withdrawal Fee R1 250.00<br />
Valuation / Revaluation Fee R1 250.00<br />
Early Settlement Fee<br />
15 16<br />
Levied when Home<br />
Loan is cancelled<br />
without giving 90 days<br />
notice. Fee is based on<br />
outstanding balance<br />
of loan, your interest<br />
rate and remaining<br />
loan term.<br />
Convenience and Value Added Service Fees Fee<br />
Roadside Assistance (linked to Cheque Card - fee per month) R5.00<br />
LOTTO / PowerBall Purchase R1.50<br />
Pay & Clear Now (Online Banking, FNB Banking App and FNB<br />
Branch: selected participating Banks only)<br />
R38.00<br />
R4.00+(R6.00 per<br />
Cardless Cash Withdrawal (Cellphone Banking)<br />
Send Money to an FNB eWallet<br />
R500 or part thereof,<br />
max R24.00)<br />
Value: R0.01 – R1 000.00 R8.50<br />
Value: R1 000.01 – R1 500.00 R12.50<br />
Additional Statements (fee per month) Paper Online<br />
Daily R75.00 R42.00<br />
Weekly R30.00 R19.00<br />
Twice Monthly<br />
Balance Alerts (fee per month)<br />
R15.00 R10.50<br />
Monthly R0.90<br />
Weekly R2.95<br />
Daily<br />
Electronic Subscription Services (fee per month)<br />
R14.80<br />
My Limit Alert R2.95<br />
Scheduled Payment Alert<br />
Payment Notifications<br />
R2.75<br />
E-mail R0.68<br />
SMS R1.05<br />
Fax<br />
Other Fees<br />
R4.85<br />
Card Courier Fee (free for Platinum Cheque Cardholders) R120.00<br />
Smartphone/Tablet/Laptop Courier Fee R150.00<br />
Online Banking Password Reset (consultant assisted) R50.00<br />
Online Banking Account Verification R3.90<br />
Online Banking Payment History (older than 3 months) R3.90<br />
For any fee or FNB One Account queries please call<br />
0860 FNB ONE (362 663).
FNB Savings Account<br />
The FNB Savings Account is a flexible savings account<br />
that allows you to save while giving you easy access to<br />
your money.<br />
Who is this product for?<br />
The product is ideal for you if you are looking for a savings account<br />
and can maintain a balance of at least R2 000.<br />
How do I get a rebate on my banking fees?<br />
You will not pay the monthly account fee if you maintain a balance of<br />
at least R2 000 in your FNB Savings Account at all times.<br />
What other benefits will I receive on my FNB Savings Account?<br />
• Free Cheque and Debit Card Purchases<br />
• You can earn attractive interest rates on your savings balance<br />
• Free monthly e-mailed statements<br />
• No Subscription Fees for Online, Cellphone, Telephone Banking and<br />
the FNB Banking App<br />
• Free inContact<br />
FNB Savings Account Pricing<br />
Fees that have not changed or have decreased are shown in orange.<br />
Monthly Fees<br />
Account balance of R2 000 + Free<br />
Account balance below R2 000 R5.50<br />
Transaction Fees<br />
Card Self-Service * Telephone<br />
(Consultant)<br />
Branch /<br />
Cheque<br />
Card Purchases Free** - - -<br />
FNB Prepaid Purchases - R1.00 R8.00 -<br />
FNB Cash Withdrawals<br />
(local)<br />
R1.00<br />
(Cash@Till)<br />
R10.00 per R500<br />
or part thereof, max<br />
R40.00***<br />
- R30.00<br />
Transfers - R5.00 R27.50 R30.00<br />
Payments - R10.00 R27.50 R30.00<br />
Internal Debit Orders**** R5.00<br />
External Debit Orders R15.00<br />
* FNB Online Banking, Cellphone Banking, Telephone Banking (IVR), FNB Banking App and<br />
FNB ATMs.<br />
** International Commission and Conversion fee of 2.75% of the transaction value<br />
applies for international purchases.<br />
*** Prepaid Purchases at other Banks’ ATM charged at R7.00.<br />
**** Includes Debit Orders to Wesbank, FNB Credit Card, FNB Home Loans, FNB Loans and<br />
FNB Funeral Cover.<br />
Any other fees not specifically mentioned above are charged at the<br />
same rates as Personal Cheque Account Pay-As-You-Use fees (pg 8).<br />
For any fee or FNB Savings Account queries please call<br />
0860 11 22 44.<br />
17 18<br />
Other Fees Fee<br />
Cash Withdrawals<br />
FNB Mini ATM (per R500 or part thereof) R5.00<br />
R6.50 + FNB ATM<br />
Other Banks’ ATM<br />
Fee<br />
Deposits<br />
Cheque Deposits<br />
FNB ATM and FNB Branch (per deposit) R15.00<br />
Cash Deposits<br />
0.70% of value, min<br />
FNB ATM<br />
R5.50<br />
1.35% of value, min<br />
FNB Branch<br />
R20.00<br />
ENC Upliftment Fee and Special Clearance R75.00
Encore Cheque Account<br />
What benefits will I receive on my FNB Encore Cheque Account<br />
(designed for customers aged 55 and older)?<br />
Please see ‘Personal Cheque Value Added Benefits and Rewards’ in<br />
the Personal Cheque Account section. You also get:<br />
• Preferential interest rates on the Savings Pocket linked to your<br />
FNB Encore Cheque Account (No fees are charged on your Savings<br />
Pocket and the more you save, the better your interest rate)<br />
• 50% discount on the FNB Credit Card Monthly / Annual Card fee<br />
(including Petro Card). FNB Credit Card Terms and Conditions apply.<br />
There are three pricing options available to Encore customers:<br />
(These are not available for business related use)<br />
1. Standard Encore Pricing Option<br />
Who is this option for?<br />
This option is ideal if you are able to maintain a specified credit<br />
balance at all times.<br />
How does this option work?<br />
Cheque Balance Option: you will not pay the monthly account<br />
fee if you are able to maintain at least R5 000 in your Encore<br />
Account throughout the month. This option includes unlimited<br />
qualifying electronic transactions, 6 free FNB ATM cash withdrawals<br />
and a combination of 3 free branch, cheque and telephone banking<br />
(consultant assisted) transactions (excluding all cash and cheque<br />
deposits) per month.<br />
Pocket Savings Option: you will not pay the monthly account fee<br />
if you pledge at least R10 000 in your Savings Pocket linked to your<br />
Encore Account. This option includes unlimited qualifying electronic<br />
transactions, 6 free FNB ATM cash withdrawals and a combination of<br />
3 free branch, cheque and telephone banking (consultant assisted)<br />
transactions (excluding all cash and cheque deposits) per month.<br />
2. Unlimited Pricing Option<br />
Who is this option for?<br />
This option is best for you if you want to know your fees up front and<br />
mainly transact through FNB’s electronic channels.<br />
How does this option work?<br />
For a fixed fee per month, you get unlimited qualifying banking<br />
transactions, no matter how many you do. You also get 6 free FNB<br />
ATM cash withdrawals per month. Additional FNB ATM cash<br />
withdrawals are charged for. Excluded are Branch transactions,<br />
Cheque and other Banks’ ATM transactions as well as special<br />
instructions and penalty fees which are charged for separately.<br />
3. Mobile Pricing Option<br />
Who is this option for?<br />
This option is best for you if you have taken up the FNB Smartphone/<br />
Tablet/Laptop offer and mainly transact through FNB’s electronic<br />
channels.<br />
How does this option work?<br />
For a fixed fee per month, you get unlimited qualifying banking<br />
transactions, no matter how many you do. You also get 4 free<br />
FNB ATM cash withdrawals per month. Additional FNB ATM cash<br />
withdrawals are charged for. Excluded are Branch transactions,<br />
Cheque and other Banks’ ATM transactions as well as special<br />
instructions and penalty fees which are charged for separately.<br />
Encore Account Pricing<br />
1. Standard Pricing Option<br />
Fees that have not changed or have decreased are shown in orange.<br />
Monthly Fees<br />
Monthly Account Fee<br />
(Includes Monthly VISA Cheque Card Fee and Lost Card Protection fees)<br />
Minimum Balance for Rebate on Monthly Account Fee<br />
19 20<br />
R97.00<br />
Cheque Balance Option: R5 000<br />
Savings Pocket Option: R10 000<br />
Subscriptions to inContact, Online, Cellphone and<br />
Telephone Banking and the FNB Banking App<br />
Free<br />
Monthly Petrol Card Fee (Linked to Encore Cheque Account) R12.50<br />
Transaction Fees<br />
Card Self-Service * Telephone<br />
(Consultant)<br />
Branch /<br />
Cheque<br />
Card Purchases Unlimited** - - -<br />
FNB Prepaid Purchases - Unlimited*** R8.00 -<br />
FNB Cash<br />
Withdrawals (local)<br />
Unlimited<br />
(Cash@Till)<br />
6 free per month.<br />
Thereafter, R6.00 per<br />
R500 or part thereof****<br />
-<br />
R19.50 +<br />
1.35% of<br />
value #<br />
Transfers - Unlimited R11.50 #<br />
R19.50 #<br />
Payments - Unlimited R11.50 #<br />
R19.50 #<br />
Debit Orders Unlimited<br />
* FNB Online Banking, Cellphone Banking, Telephone Banking (IVR), FNB Banking App and<br />
FNB ATMs.<br />
** International Commission and Conversion fee of 2.75% of the transaction value applies<br />
for international purchases.<br />
*** Prepaid Purchases at other Banks’ ATM charged at R7.00.<br />
**** ATM Cash Withdrawals at other Banks’ ATM charged at R6.50 + (R6.00 per R500 or<br />
part thereof, max R24.00) from the first withdrawal.<br />
#<br />
Free if transaction is within the combined limit of first 3 branch and cheque transactions<br />
per month.
Other Transaction Fees Payable on this Pricing Option Fee<br />
Cash Withdrawals<br />
FNB Mini ATM (per R500 or part thereof) Unlimited<br />
Other Banks’ Mini ATM (per R500 or part thereof) R4.25<br />
International ATM* R19.50<br />
International Branch* R19.50 + 1.50% of value<br />
* International Commission and Conversion fee of 2.75% of the transaction value applies.<br />
2. Unlimited / Mobile Pricing Options<br />
Fees that have not changed or have decreased are shown in orange.<br />
Monthly Fees<br />
Monthly Account Fee (Includes Monthly VISA Cheque Card Fee and Lost Card Protection fees) R85.00<br />
Subscriptions to inContact, Online, Cellphone and Telephone<br />
Banking and the FNB Banking App<br />
Free<br />
Monthly Device Payment* Device Dependent<br />
Monthly Petrol Card Fee (Linked to Encore Cheque Account) R12.50<br />
* Only applicable if you have taken up the FNB Smartphone/Tablet/Laptop offer.<br />
Refer to www.fnb.co.za for the monthly device payment applicable.<br />
Transaction Fees<br />
Card Self-Service * Telephone<br />
(Consultant)<br />
Branch /<br />
Cheque<br />
Card Purchases Unlimited** - - -<br />
FNB Prepaid Purchases - Unlimited*** R8.00 -<br />
FNB Cash<br />
Withdrawals (local)<br />
Unlimited<br />
(Cash@Till)<br />
Unlimited: 6 free<br />
per month<br />
Mobile: 4 free per<br />
month. Thereafter<br />
R6.00 per R500 or<br />
part thereof****<br />
- R38.00<br />
+ 1.35%<br />
of value<br />
Transfers - Unlimited R34.00 R38.00<br />
Payments - Unlimited R34.00 R38.00<br />
Debit Orders Unlimited<br />
* FNB Online Banking, Cellphone Banking, Telephone Banking (IVR), FNB Banking App and<br />
FNB ATMs.<br />
** International Commission and Conversion fee of 2.75% of the transaction value applies<br />
for international purchases.<br />
*** Prepaid Purchases at other Banks’ ATM charged at R7.00.<br />
**** ATM Cash Withdrawals at other Banks’ ATM charged at R6.50 + (R6.00 per R500 or<br />
part thereof, max R24.00) from the first withdrawal.<br />
Other Transaction Fees Payable on this Pricing Option Fee<br />
Cash Withdrawals<br />
FNB Mini ATM Unlimited<br />
Other Banks’ Mini ATM R7.00<br />
International ATM* R38.00<br />
International Branch* R38.00 + 1.50% of value<br />
* International Commission and Conversion fee of 2.75% of the transaction value applies.<br />
Fees applicable irrespective of pricing option selected<br />
Payments<br />
Fee<br />
Bank Cheque<br />
Stop Payments<br />
R70.00<br />
Online Banking, Cellphone Banking and FNB Banking App R10.00<br />
Telephone Banking (consultant assisted) R35.00<br />
FNB Branch<br />
Scheduled Payment Related Fees<br />
R70.00<br />
Establishment and Amendment Fees<br />
Card Purchases<br />
Free<br />
International Cheque and Debit Card Purchases* Unlimited<br />
Petrol Card Purchases<br />
Deposits<br />
Cheque Deposits<br />
Unlimited<br />
FNB ATM and FNB Branch (per deposit)<br />
Cash Deposits<br />
R15.00<br />
FNB ATM 0.70% of value, min R5.50<br />
FNB Branch 1.35% of value, min R14.00<br />
ENC Upliftment Fee and Special Clearance<br />
Balance Enquiries<br />
R75.00<br />
FNB Online Banking, Cellphone Banking, Telephone Banking<br />
(IVR), FNB Banking App and FNB ATMs<br />
Free<br />
Other Banks’ ATM R3.95<br />
Point-of-Sale Unlimited<br />
International Point-of-Sale Unlimited<br />
Branch and Telephone Banking (consultant assisted)<br />
Statements<br />
R3.95<br />
Official Monthly Statement Free<br />
Cellphone Banking Mini Statement Free<br />
FNB ATM Mini Statement (view or print) R2.80<br />
Bank Statement Exchange Fee R5.50 per statement<br />
e-Mailing of historical statements (older than<br />
3 months) - Online Banking<br />
R5.50 per statement<br />
e-Mailing of historical statement (older than<br />
3 months - Branch and Telephone Banking)<br />
R9.90 per statement<br />
Provisional Statement (Branch and Telephone Banking)<br />
Penalty Fees<br />
R9.90 per page<br />
R60.00 (R138.00 per item<br />
Unpaid Cheques / Debit Orders (per item)<br />
for the 4th & subsequent<br />
items within 12 months)<br />
Honouring Fee (Charged per item in excess of your account R95.00 (R120.00 per item<br />
limit on accounts with credit agreements before 1 June for the 4<br />
2007)<br />
th & subsequent<br />
items within 12 months)<br />
Incidental Credit Fee (Charged per month if you exceed your<br />
account limit)<br />
Declined Transactions<br />
R57.00<br />
FNB ATM (Insufficient Funds or Limit Exceeded) Free<br />
Other FNB (Point-of-Sale, Scheduled Payment, EDO) and other<br />
Banks’ ATM<br />
R6.50<br />
Deposit of post-dated-cheque (per cheque)<br />
Card Replacement Fee<br />
R80.00<br />
VISA Electron Debit Card R68.00<br />
FNB Petrol Card R100.00<br />
VISA Cheque Card/ Chip & PIN Card<br />
Credit Related Fees<br />
R100.00<br />
Monthly Credit Service Fee (charged only if the Overdraft is<br />
utilized in excess of R200)<br />
R28.50<br />
Monthly Credit Fee (Revolving Loan) R40.00<br />
Incidental Credit Fee (Revolving Loan) R57.00<br />
* International Commission and Conversion fee of 2.75% of the transaction value applies.<br />
21 22
Fees applicable irrespective of pricing option selected Fee<br />
Copies of Vouchers (Deposit Slips and Cheques)<br />
Online Banking Free<br />
Branch and Telephone Banking R20.00 per side<br />
Cheque Book Fees<br />
Pocket 40 Form R35.00<br />
Convenience and Value Added Service Fees Fee<br />
Roadside Assistance (linked to Cheque Card - fee per month) R5.00<br />
LOTTO / PowerBall Purchase R1.50<br />
Pay & Clear Now (Online Banking, FNB Banking App and<br />
FNB Branch: selected participating Banks only)<br />
R38.00<br />
Cardless Cash Withdrawal (Cellphone Banking)<br />
Send Money to an FNB eWallet<br />
R4.00 + (R6.00 per R500 or<br />
part thereof, max R24.00)<br />
Value: R0.01 – R1 000.00 R8.50<br />
Value: R1 000.01 – R1 500.00 R12.50<br />
Additional Statements (fee per month) Paper Online<br />
Daily R75.00 R42.00<br />
Weekly R30.00 R19.00<br />
Twice Monthly<br />
Balance Alerts (fee per month)<br />
R15.00 R10.50<br />
Monthly R0.90<br />
Weekly R2.95<br />
Daily<br />
Electronic Subscription Services (fee per month)<br />
R14.80<br />
My Limit Alert R2.95<br />
Scheduled Payment Alert<br />
Payment Notifications<br />
R2.75<br />
E-mail R0.68<br />
SMS R1.05<br />
Fax<br />
Other Fees<br />
R4.85<br />
Card Courier Fee (free for Platinum Cheque Card holders) R120.00<br />
Smartphone/Tablet/Laptop Courier Fee R150.00<br />
Online Banking Password Reset (consultant assisted) R50.00<br />
Online Banking Account Verification R3.90<br />
Viewing of Payment History (older than 3 months) R3.90<br />
For any fee or FNB Encore Account queries please call<br />
0860 11 22 44.<br />
Life Start Student Account -<br />
For Registered Students<br />
The Life Start Student Account is available to registered<br />
full time students aged 18 to 25. At FNB we believe that<br />
as a student, managing your cash and finances should<br />
be the least of your worries. That is why FNB offers you<br />
hassle-free student money management and you do not<br />
need to worry about expensive bank charges.<br />
For a fixed monthly fee on your Life Start Student Account you<br />
will receive unlimited electronic transactions, which include:<br />
• Debit Card Purchases (Local and International)<br />
• Prepaid Purchases through FNB’s electronic channels<br />
• Electronic Linked Account Transfers<br />
• Electronic Third Party Payments<br />
• Debit Orders<br />
• Scheduled Payments and Transfers<br />
• Cash Withdrawals at an FNB Mini ATM or Point-of-Sale (Cash@Till)<br />
• Electronic Balance Enquiries<br />
You also get:<br />
• 6 free FNB ATM cash withdrawals per month, thereafter fees<br />
apply<br />
FNB’s electronic channels are FNB Online Banking, Cellphone<br />
Banking, Telephone Banking (IVR), FNB Banking App and FNB<br />
ATMs. You also get free inContact which helps you to manage your<br />
finances, and you pay no subscription fees for Online, Cellphone<br />
and Telephone Banking as well as the FNB Banking App, so you<br />
can bank wherever you choose without having to worry about fees<br />
before you even start transacting!<br />
Life Start Student Account Pricing<br />
Fees that have not changed or have decreased are shown in orange.<br />
Monthly Fees<br />
Monthly Account Fee R22.30<br />
Subscriptions to inContact, Online, Cellphone and Telephone<br />
Banking and the FNB Banking App<br />
23 24<br />
Free
Transaction Fees<br />
Card Self-Service * Telephone<br />
(Consultant)<br />
Fee Description Fee<br />
Branch<br />
Card Purchases Unlimited** - - -<br />
FNB Prepaid Purchases - Unlimited*** R8.00 -<br />
FNB Cash<br />
Withdrawals (local)<br />
Unlimited<br />
(Cash@Till)<br />
6 Free per month<br />
thereafter R6.00<br />
per R500 or part<br />
thereof****<br />
Cash Withdrawals<br />
FNB Mini ATM Unlimited<br />
Other Banks’ Mini ATM R7.00<br />
International ATM* R38.00<br />
International Branch*<br />
Deposits<br />
Cheque Deposits<br />
R38.00 + 1.50% of value<br />
FNB ATM and FNB Branch (per deposit)<br />
Cash Deposits<br />
R15.00<br />
FNB ATM 0.70% of value, min R5.50<br />
FNB Branch 1.35% of value, min R20.00<br />
ENC Upliftment Fee and Special Clearance<br />
Payments<br />
R75.00<br />
Bank Cheque<br />
Stop Payments<br />
R70.00<br />
Online Banking, Cellphone Banking and FNB Banking App R10.00<br />
Telephone Banking (consultant assisted) R35.00<br />
FNB Branch<br />
Scheduled Payment Related Fees<br />
R70.00<br />
Establishment and Amendment Fees (Online Banking) Free<br />
Establishment Fee (FNB Branch) R12.00<br />
Amendment Fee (FNB Branch)<br />
Balance Enquiries<br />
R9.00<br />
FNB Online Banking, Cellphone Banking, Telephone<br />
Banking (IVR), FNB Banking App and FNB ATMs<br />
Free<br />
Other Banks’ ATM R3.95<br />
Branch and Telephone Banking (consultant assisted)<br />
Statements<br />
R3.95<br />
Cellphone Banking Mini Statement Free<br />
FNB ATM Mini Statement (print or view) R2.80<br />
e-Mailing of historical statements (older than 3 months)-<br />
Online Banking<br />
R5.50 per statement<br />
e-Mailing of historical statements (older than 3 months)-<br />
Branch and Telephone Banking<br />
R9.90 per statement<br />
Provisional Statement (Online Banking) Free<br />
Provisional Statement (Branch and Telephone Banking) R9.90 per page<br />
* International Commission and Conversion fee of 2.75% of the transaction value applies.<br />
-<br />
R38.00<br />
+ 1.35%<br />
of value<br />
Transfers - Unlimited R34.00 R38.00<br />
Payments - Unlimited R34.00 R38.00<br />
Debit Orders Unlimited<br />
* FNB Online Banking, Cellphone Banking, Telephone Banking (IVR), FNB Banking App and<br />
FNB ATMs.<br />
** International Commission and Conversion fee of 2.75% of the transaction value applies<br />
for international purchases.<br />
*** Prepaid Purchases at other Banks’ ATM charged at R7.00.<br />
**** ATM Cash Withdrawals at other Banks’ ATM charged at R6.50 + (R6.00 per R500 or<br />
part thereof, max R24.00) from the first withdrawal.<br />
Penalty Fees<br />
Unpaid Cheques / Debit Orders (per item)<br />
Declined Transactions<br />
25 26<br />
R60.00 (R138.00<br />
per item for the 4 th &<br />
subsequent items within<br />
12 months)<br />
FNB ATM (Insufficient Funds or Limit Exceeded) Free<br />
Other FNB (Point-of-Sale, Scheduled Payment, EDO) and other<br />
Banks’ ATM<br />
R6.50<br />
Deposit of post-dated-cheque (per cheque)<br />
Card Replacement Fee<br />
R80.00<br />
MasterCard Debit Card R68.00<br />
Convenience and Value Added Service Fees Fee<br />
LOTTO / PowerBall Purchase R1.50<br />
Pay & Clear Now (Online Banking, FNB Banking App and FNB<br />
Branch: Selected participating Banks only)<br />
R38.00<br />
R4.00 + (R6.00 per<br />
Cardless Cash Withdrawal (Cellphone Banking)<br />
Send Money to an FNB eWallet<br />
R500 or part thereof,<br />
max R24.00)<br />
Value: R0.01 – R1 000.00 R8.50<br />
Value: R1 000.01 – R1 500.00 R12.50<br />
Additional Statements (fee per month) Paper Online<br />
Daily R75.00 R42.00<br />
Weekly R30.00 R19.00<br />
Twice Monthly<br />
Balance Alerts (fee per month)<br />
R15.00 R10.50<br />
Monthly R0.90<br />
Weekly R2.95<br />
Daily<br />
Electronic Subscription Services (fee per month)<br />
R14.80<br />
My Limit Alert R2.95<br />
Scheduled Payment Alert<br />
Payment Notifications<br />
R2.75<br />
E-mail R0.68<br />
SMS R1.05<br />
Fax<br />
Other Fees<br />
R4.85<br />
Card Courier Fee R120.00<br />
Online Banking Password Reset (consultant assisted) R50.00<br />
Online Banking Account Verification R3.90<br />
Online Banking Payment History (older than 3 months) R3.90<br />
For any fee or FNB Life Start Student Account related queries please<br />
call 0860 11 22 44.
Fluid Account -<br />
For Youth and Teens<br />
The Fluid Account is a transactional and savings account<br />
designed to meet the needs of customers 18 years and<br />
younger.<br />
There are two pricing options from which you can choose:<br />
1. Standard Pricing Option<br />
Who is this option for?<br />
This option is best for you if you are able to maintain a balance of<br />
R500 in your account at ALL times.<br />
How does this option work?<br />
You will not pay the monthly account fee if you have at least R500 in<br />
your account at ALL times. Irrespective of your account balance, you<br />
will receive 2 free qualifying debits per month, whereafter you will be<br />
charged an applicable fee per transaction. Qualifying debits include:<br />
• Cash@Till<br />
• FNB ATM Cash Withdrawals<br />
• Payments<br />
• Transfers<br />
• Debit Orders<br />
Local Card Purchases and Electronic Prepaid Purchases are free.<br />
2. Unlimited Pricing Option<br />
Who is this option for?<br />
This option is best for you if you want to know your fees up front and<br />
mainly transact through FNB’s electronic channels.<br />
How does this option work?<br />
For a fixed fee per month, you get unlimited qualifying banking<br />
transactions, no matter how many you do. You also get 6 free<br />
FNB ATM cash withdrawals per month. Additional FNB ATM cash<br />
withdrawals are charged for. Excluded are Branch transactions,<br />
Cheque and other Banks’ ATM transactions as well as special<br />
instructions and penalty fees which are charged for separately.<br />
Fluid Account Pricing<br />
1. Standard Pricing Option<br />
Fees that have not changed or have decreased are shown in orange.<br />
2. Unlimited Pricing Option<br />
Monthly Fees<br />
Monthly Fee (Only charged if the account balance drops below R500) R5.55<br />
Subscriptions to inContact, Online, Cellphone, Telephone Banking and the<br />
FNB Banking App<br />
Other Transaction Fees Payable on this Pricing Option Fee<br />
Monthly Fees<br />
Monthly Fee R22.30<br />
Subscriptions to inContact, Online, Cellphone and Telephone Banking and<br />
the FNB Banking App<br />
27 28<br />
Free<br />
Card Self-Service * Telephone<br />
(Consultant)<br />
Branch<br />
Card Purchases (local) Free - - -<br />
FNB Prepaid Purchases - Free** R8.00 -<br />
FNB Cash<br />
Withdrawals (local)<br />
Transaction Fees<br />
R0.90<br />
(Cash@Till)<br />
R6.00 per R500 or<br />
part thereof***<br />
* FNB Online Banking, Cellphone Banking, Telephone Banking (IVR), FNB Banking App and<br />
FNB ATMs.<br />
** Prepaid Purchases at other Banks’ ATM charged at R7.00.<br />
*** ATM Cash Withdrawals at other Banks’ ATM charged at R6.50 + (R6.00 per R500 or<br />
part thereof, max R24.00) from the first withdrawal.<br />
**** Includes Debit Orders to Wesbank, FNB Credit Card, FNB Home Loans, FNB Loans and<br />
FNB Funeral Cover.<br />
Payments<br />
International Card Purchases*<br />
Cash Withdrawals<br />
R2.90<br />
FNB Mini ATM (per R500 or part thereafter) R2.90<br />
Other Banks’ Mini ATM (per R500 or part thereafter) R4.25<br />
International ATM* R24.00<br />
International Branch* R24.00 + 1.50% of value<br />
* International Commission and Conversion fee of 2.75% of the transaction value applies.<br />
Fees that have not changed or have decreased are shown in orange.<br />
-<br />
R30.00<br />
+ 1.35%<br />
of value<br />
Transfers - R3.30 R27.50 R30.00<br />
Payments - R7.00 R27.50 R30.00<br />
Internal Debit Orders**** R3.50<br />
External Debit Orders R15.00<br />
Free
Transaction Fees<br />
Card Self-Service * Telephone<br />
(Consultant)<br />
Branch<br />
Card Purchases Unlimited** - - -<br />
FNB Prepaid Purchases - Unlimited*** R8.00 -<br />
FNB Cash Withdrawals<br />
(local)<br />
Unlimited<br />
(Cash@Till)<br />
6 Free per month,<br />
thereafter R6.00 per<br />
R500 or part thereof,<br />
max R24.00****<br />
-<br />
R38.00<br />
+1.35%<br />
of value<br />
Transfers - Unlimited R34.00 R38.00<br />
Payments - Unlimited R34.00 R38.00<br />
Debit Orders Unlimited<br />
* FNB Online Banking, Cellphone Banking, Telephone Banking (IVR), FNB Banking App and<br />
FNB ATMs.<br />
** International Commission and Conversion fee of 2.75% of the transaction value applies<br />
*** Prepaid Purchases at other Banks’ ATM charged at R7.00.<br />
**** ATM Cash Withdrawals at other Banks’ ATM charged at R6.50 + (R6.00 per R500 or<br />
part thereof, max R24.00) from the first withdrawal.<br />
Other Transaction Fees Payable on this Pricing Option Fee<br />
Cash Withdrawals<br />
FNB Mini ATM Unlimited<br />
Other Banks’ Mini ATM R7.00<br />
International ATM* R38.00<br />
International Branch*<br />
R38.00 + 1.50% of<br />
value<br />
* International Commission and Conversion fee of 2.75% of the transaction value applies.<br />
Fees applicable irrespective of pricing option selected Fee<br />
Payments<br />
Bank Cheque<br />
Stop Payments<br />
R70.00<br />
Online Banking, Cellphone Banking and FNB Banking App R10.00<br />
Telephone Banking (consultant assisted) R35.00<br />
FNB Branch<br />
Scheduled Payment Related Fees<br />
R70.00<br />
Establishment and Amendment Fees (Online Banking) Free<br />
Establishment Fee (FNB Branch) R12.00<br />
Amendment Fee (FNB Branch)<br />
Deposits<br />
Cheque Deposits<br />
R9.00<br />
FNB ATM and FNB Branch (per deposit)<br />
Cash Deposits<br />
R15.00<br />
FNB ATM 0.70% of value, min R5.50<br />
FNB Branch 1.35% of value, min R20.00<br />
ENC Upliftment Fee and Special Clearance<br />
Balance Enquiries<br />
R75.00<br />
FNB Online Banking, Cellphone Banking, Telephone Banking<br />
(IVR), FNB Banking App and FNB ATMs<br />
Free<br />
Other Banks’ ATM R3.95<br />
Point-of-Sale R1.35<br />
Branch and Telephone Banking (consultant assisted) R3.95<br />
Statements<br />
Cellphone Banking Mini Statement Free<br />
FNB ATM Mini Statement (print or view) R2.80<br />
e-Mailing of historical statements (older than 3 months) -<br />
Online Banking<br />
R5.50 per statement<br />
e-Mailing of historical statements (older than 3 months) -<br />
Branch and Telephone Banking<br />
R9.90 per statement<br />
Provisional Statement (Online Banking) Free<br />
Provisional Statement (Branch and Telephone Banking)<br />
Penalty Fees<br />
R9.90 per page<br />
R60.00 (R138.00 per item<br />
Unpaid Debit Orders (per item)<br />
for the 4th & subsequent<br />
items within 12 months)<br />
Card Replacement Fee<br />
Declined Transactions<br />
R68.00<br />
FNB ATM Declined Transaction<br />
(Insufficient Funds or Limit Exceeded)<br />
Free<br />
Other FNB (Point-of-Sale, Scheduled Payment, EDO) and<br />
other Banks’ ATM<br />
R6.50<br />
Deposit of post-dated cheque (per cheque) R80.00<br />
Convenience and Value Added Service Fees Fee<br />
Pay & Clear Now (Online Banking, FNB Banking App and FNB<br />
Branch: Selected participating Banks only)<br />
R38.00<br />
R4.00 + (R6.00 per<br />
Cardless Cash Withdrawal (Cellphone Banking)<br />
Send Money to an FNB eWallet<br />
R500 or part thereof,<br />
max R24.00)<br />
Value: R0.01 – R1 000.00 R8.50<br />
Value: R1 000.01 – R1 500.00<br />
Balance Alerts (fee per month)<br />
R12.50<br />
Monthly R0.90<br />
Weekly R2.95<br />
Daily<br />
Electronic Subscription Services (fee per month)<br />
R14.80<br />
My Limit Alert R2.95<br />
Scheduled Payment Alert<br />
Payment Notifications<br />
R2.75<br />
E-mail R0.68<br />
SMS R1.05<br />
Fax<br />
Other Fees<br />
R4.85<br />
Card Courier Fee R120.00<br />
Online Banking Password Reset (consultant assisted) R50.00<br />
Online Banking Account Verification (FNB Accounts and other<br />
Banks’ Accounts)<br />
R3.90<br />
Online Banking Payment History (older than 3 months) R3.90<br />
The Shari’ah Compliant Youth Account<br />
The above pricing also applies to the Shari’ah Compliant Youth<br />
Account with these exceptions:<br />
• You need to keep a minimum account balance of R30.00<br />
• You will not earn any credit interest on this account<br />
For any fee or FNB Fluid Account queries please call<br />
0860 11 22 44.<br />
29 30
eWallet from FNB<br />
With eWallet, you can send money to someone instantly<br />
via a valid South African cellphone number. The recipient<br />
of the money does not even need a bank account.<br />
By using eWallet from FNB, you can:<br />
• Withdraw cash at an FNB ATM<br />
• Purchase Prepaid Airtime<br />
• Shop online using FNB Cell Pay Point<br />
• Send money to someone<br />
The funds can be used on one transaction all at once, or some of the<br />
funds can be left in the eWallet to spend later. It’s fast, safe and simple!<br />
The first eWallet Cash Withdrawal (per send) is free.<br />
Fees that have not changed or have decreased are shown in orange.<br />
Fee Description Fee<br />
Send Money from an FNB eWallet to another FNB eWallet R2.00<br />
Monthly Fee Free<br />
Monthly Dormancy Fee (only charged after 6 consecutive months<br />
of inactivity)<br />
R5.00<br />
Payments to a bank account R2.00<br />
Purchases<br />
Purchase at a store Free<br />
Prepaid from the FNB eWallet R2.00<br />
Cash Withdrawals<br />
FNB ATM Cash Withdrawals (first withdrawal per send free)<br />
The following fee will be charged to the sender’s account when<br />
sending money to an FNB eWallet:<br />
For any queries relating to eWallet please call<br />
087 575 9405 or 0861 313 210.<br />
R5.00 per R500<br />
or part thereof<br />
(maximum R15.00)<br />
Cash@Till R2.00<br />
Statements and Balance Enquiries<br />
Statements Free<br />
Balance Enquiries Free<br />
Non-FNB ATM Balance Enquiries R3.95<br />
Fee Description Fee<br />
Send money to an FNB eWallet<br />
Value: R0.01 – R1 000.00 R8.50<br />
Value: R1 000.01 - R1 500.00 R12.50<br />
Investment Products<br />
FNB offers a range of investment accounts that give you<br />
choice and flexibility in the way that you invest. Whether<br />
you are saving towards renovating your home, education<br />
for your child, buying your first car or a holiday by the sea,<br />
FNB has a range of affordable saving and investment<br />
products which make your money work for you.<br />
Short-Term Deposit Accounts<br />
These investment accounts are suited to customers who require<br />
immediate access to their money while still having the flexibility to<br />
add funds at any time.<br />
Money Market Transactor Account<br />
The Money Market Transactor offers you transactional capability with<br />
the added benefit of earning interest on your daily balances.<br />
Money Market Investor Account<br />
The Money Market Investor is preferable if you require limited<br />
transactional capabilities with easy access to your funds.<br />
Simply Save Account<br />
This savings account is simple and flexible, making it easy for you to<br />
start to save.<br />
Call Account<br />
This account allows immediate access to your funds with attractive<br />
short term interest rates.<br />
Money Market Transactor Account<br />
Fees that have not changed or have decreased are shown in orange.<br />
Monthly Fees<br />
Monthly Account Fee (Includes Lost Card Protection Fees)* R35.00<br />
Monthly Petrol Card Fee (linked to Account) R12.50<br />
Subscriptions to inContact, Online, Cellphone and Telephone Banking and<br />
the FNB Banking App<br />
Free<br />
* An additional monthly Exchange Control Admin Fee of R13.00 for Non Resident Cheque<br />
Accounts applies.<br />
31 32
Card Self-Service * Telephone<br />
(Consultant)<br />
Branch<br />
Card Purchases (local) Free - - -<br />
FNB Prepaid Purchases - R1.00** R8.00 -<br />
FNB Cash<br />
Withdrawals (local)<br />
Transaction Fees<br />
R0.90<br />
(Cash@Till)<br />
R6.00 per R500<br />
or part thereof<br />
* FNB Online Banking, Cellphone Banking, Telephone Banking (IVR), FNB Banking App and<br />
FNB ATMs.<br />
** Prepaid Purchases at other Banks’ ATMs charged at R7.00.<br />
*** ATM Cash Withdrawals at other Banks’ ATM charged at R6.50 + (R6.00 per R500 or<br />
part thereof, max R24.00) from the first withdrawal.<br />
**** Includes Debit Orders to Wesbank, FNB Credit Card, FNB Home Loans, FNB Loans and<br />
FNB Funeral Cover.<br />
* International Commission and Conversion fee of 2.75% of the transaction value applies.<br />
-<br />
R30.00 +<br />
1.35% of value<br />
Transfers - R3.50 R35.00 R35.00<br />
Payments - R11.00 R35.00 R35.00<br />
Internal Debit Orders**** R3.50<br />
External Debit Orders R19.00<br />
Other Transaction Fees Payable on this Pricing Option Fee<br />
Payments<br />
Cheque Payments<br />
Stop Payments<br />
R37.50<br />
Online Banking, Cellphone Banking and FNB Banking App R10.00<br />
Telephone Banking (consultant assisted) R35.00<br />
FNB Branch<br />
Scheduled Payment Related Fees<br />
R70.00<br />
Establishment and Amendment Fees (Online Banking) Free<br />
Establishment Fee (FNB Branch) R12.00<br />
Amendment Fee (FNB Branch)<br />
Purchases<br />
R9.00<br />
International Card Purchases* R2.90<br />
Petrol Card Purchases<br />
Cash Withdrawals<br />
R3.95<br />
FNB Mini ATM (Per R500 or part thereof) R2.90<br />
Other Banks’ Mini ATM (Per R500 or part thereof) R4.00<br />
International ATM* R24.00<br />
International Branch*<br />
Deposits<br />
Cheque Deposits<br />
R24.00<br />
+ 1.50% of value<br />
FNB ATM and FNB Branch (per deposit) R15.00<br />
ENC Upliftment Fee and Special Clearance<br />
Cash Deposits<br />
R75.00<br />
FNB ATM<br />
0.70% of value,<br />
min R5.50<br />
FNB Branch<br />
1.35% of value,<br />
min R20.00<br />
Balance Enquiries<br />
FNB Online Banking, Cellphone Banking, Telephone Banking (IVR),<br />
FNB Banking App and FNB ATMs<br />
Free<br />
Other Banks’ ATM R3.95<br />
Point-of-Sale R1.35<br />
International Point-of-Sale R2.50<br />
Branch and Telephone Banking (consultant assisted)<br />
Statements<br />
R3.95<br />
Posted Monthly Statement R10.50 per statement<br />
e-Mailed Monthly Statement Free<br />
FNB ATM Mini Statement (view or print) R2.80<br />
e-Mailing of historical statements (older than 3 months) - Online Banking R5.50 per statement<br />
e-Mailing of historical statements (older than 3 months) - Branch<br />
and Telephone Banking<br />
R9.90 per statement<br />
Provisional Statement (Branch and Telephone Banking) R9.90 per page<br />
Cheque Book Fees<br />
Pocket 40 Form R35.00<br />
Duet 25 Form<br />
Penalty Fees<br />
R38.50<br />
Unpaid Cheques / Debit Orders (per item)<br />
Honouring Fee (Charged per item in excess of your account limit on<br />
accounts with credit agreements before 1 June 2007)<br />
33 34<br />
R60.00 (R138.00<br />
per item for the 4th & subsequent items<br />
within 12 months)<br />
R95.00 (R120.00<br />
per item for the 4th & subsequent items<br />
within 12 months)<br />
Card Replacement Fee<br />
Declined Transactions<br />
R68.00<br />
FNB ATM (Insufficient Funds or Limit Exceeded) Free<br />
Other FNB (Point-of-Sale, Scheduled Payment, EDO) and other<br />
Banks’ ATM<br />
R6.50<br />
Deposit of post-dated cheque (per cheque) R80.00<br />
Convenience and Value Added Service Fees Fee<br />
LOTTO / PowerBall Purchase R1.50<br />
Pay & Clear Now (Online Banking, FNB Banking App and FNB<br />
Branch – selected participating Banks only)<br />
R38.00<br />
R4.00 + (R6.00 per<br />
Cardless Cash Withdrawal (Cellphone Banking)<br />
Send Money to an FNB eWallet<br />
R500 or part thereof,<br />
max R24.00)<br />
Value: R0.01 – R1 000.00 R8.50<br />
Value: R1 000.01 – R1 500.00 R12.50<br />
Additional Statements (fee per month) Paper Online<br />
Daily R75.00 R42.00<br />
Weekly R30.00 R19.00<br />
Twice Monthly R15.00 R10.50
Convenience and Value Added Service Fees Fee<br />
Balance Alerts (fee per month)<br />
Monthly R0.90<br />
Weekly R2.95<br />
Daily R14.80<br />
Electronic Subscription Services (fee per month)<br />
My Limit Alert R2.95<br />
Scheduled Payment Alert R2.75<br />
Payment Notifications<br />
E-mail R0.68<br />
SMS R1.05<br />
Fax R4.85<br />
Other<br />
Online Banking Password Reset (consultant assisted) R50.00<br />
Online Banking Account Verification R3.90<br />
Online Banking Payment History (older than 3 months) R3.90<br />
Money Market Investor<br />
Fees that have not changed or decreased are shown in orange.<br />
Monthly Fees<br />
Monthly Account Fee* Free<br />
Subscriptions to inContact, Online, Cellphone and Telephone Banking and<br />
the FNB Banking App<br />
Self-Service * Telephone<br />
(Consultant)<br />
Branch<br />
Transfers R3.50 R35.00 R35.00<br />
Free<br />
* A monthly exchange control administration fee of R13.00 is charged on Non Resident<br />
Accounts.<br />
FNB Cash Withdrawals - - R30.00 + 1.35% of value<br />
Payments R20.00 R40.00 -<br />
* FNB Online Banking, Cellphone Banking, Telephone Banking (IVR), FNB Banking App and<br />
FNB ATMs.<br />
Other Transaction Fees Payable on this Pricing Option Fee<br />
Deposits<br />
Cheque Deposits<br />
FNB ATM and FNB Branch (per deposit) R15.00<br />
ENC Upliftment Fee and Special Clearance R75.00<br />
Cash Deposits<br />
0.70% of value,<br />
FNB ATM<br />
min R5.50<br />
1.35% of value,<br />
FNB Branch<br />
min R20.00<br />
Payments<br />
Scheduled Payment Related Fees<br />
Establishment and Amendment Fees (Online Banking) Free<br />
Establishment Fee (FNB Branch) R12.00<br />
Amendment Fee (FNB Branch)<br />
Balance Enquiries<br />
R9.00<br />
FNB Online Banking, Cellphone Banking, Telephone Banking (IVR),<br />
FNB Banking App and FNB ATMs<br />
Free<br />
Other Banks’ ATM R3.95<br />
Branch and Telephone Banking (consultant assisted)<br />
Statements<br />
Free<br />
Monthly Statement Free<br />
FNB ATM Mini Statement (view or print) R2.80<br />
Provisional Statement (Online and Telephone Banking and FNB<br />
Branch)<br />
Free<br />
E-Mailing of historical statement (older than 3 months) Free<br />
Simply Save Account<br />
Fees that have not changed or have decreased are shown in orange.<br />
Transaction Fees<br />
Self-Service * Telephone<br />
(Consultant)<br />
Transaction Fees * FNB Online Banking, Cellphone Banking, Telephone Banking (IVR), FNB Banking App and<br />
FNB ATMs.<br />
Branch<br />
Transfers R3.50 R35.00 R35.00<br />
Withdrawals - - R30.00 + 1.35% of value<br />
Payments R20.00 R40.00 -<br />
Other Account Related Fees Fee<br />
Payments<br />
Scheduled Payment Related Fees<br />
Establishment and Amendment Fees (Online Banking) Free<br />
Establishment Fee (FNB Branch) R12.00<br />
Amendment Fee (FNB Branch) R9.00<br />
Deposits<br />
Cheque Deposits<br />
FNB ATM and FNB Branch (per deposit) R15.00<br />
ENC Upliftment Fee and Special Clearance R75.00<br />
Cash Deposits<br />
0.70% of value,<br />
FNB ATM<br />
min R5.50<br />
1.35% of value,<br />
FNB Branch<br />
min R20.00<br />
Other Fees<br />
FNB Online Banking, Cellphone Banking, Telephone Banking (IVR),<br />
Free<br />
FNB Banking App and FNB ATMs<br />
Provisional Statements Free<br />
35 Deposit of post-dated cheque (per cheque) 36<br />
R80.00
Call Account<br />
Fees that have not changed or decreased are shown in orange.<br />
Transaction Fees<br />
Self-Service * Telephone<br />
(Consultant)<br />
Branch<br />
Transfers R3.50 R35.00 R35.00<br />
Payments R11.00 R40.00 R35.00<br />
Withdrawals - -<br />
R30.00 +<br />
1.35% of value<br />
* FNB Online Banking, Cellphone Banking, Telephone Banking (IVR), FNB Banking App and<br />
FNB ATMs.<br />
Other Account Related Fees Fee<br />
Payments<br />
Scheduled Payment Related Fees<br />
Establishment and Amendment Fees (Online Banking) Free<br />
Establishment Fee (FNB Branch) R12.00<br />
Amendment Fee (FNB Branch)<br />
Deposits<br />
Cheque Deposits<br />
R9.00<br />
FNB ATM and FNB Branch (per deposit) R15.00<br />
ENC Upliftment Fee and Special Clearance<br />
Cash Deposits<br />
R75.00<br />
FNB ATM<br />
0.70% of value,<br />
min R5.50<br />
FNB Branch<br />
Other<br />
1.35% of value,<br />
min R20.00<br />
Balance Enquiries (FNB ATM and Cellphone Banking) Free<br />
Mini Statements R2.80<br />
Provisional Statements Free<br />
Deposit of post-dated cheque (per cheque) R80.00<br />
Monthly Exchange Control Admin Fee (Non Resident Account only) R13.00<br />
Notice Deposits Accounts<br />
Notice Deposit Accounts require notice on the account (either 7 or 32<br />
days) before funds can be accessed. Two interest rate increases apply,<br />
after 32 and 64 days providing higher returns.<br />
7 Day Interest Plus<br />
Access funds with 7 days notice with competitive interest rates.<br />
32 Day Interest Plus<br />
32 days notice is required to access funds. The longer notice period<br />
encourages disciplined saving and spending decisions.<br />
Fee Description<br />
37 38<br />
7 Day Interest<br />
Plus Account<br />
32 Day Interest<br />
Plus Account<br />
Subscriptions to inContact, Online,<br />
Cellphone and Telephone Banking<br />
and the FNB Banking App<br />
Free<br />
Free<br />
Free<br />
Deposits<br />
(terms and conditions<br />
apply)<br />
Free<br />
Withdrawals (terms and<br />
conditions apply)<br />
Balance Enquiries (FNB ATM,<br />
Free Free<br />
Branch, Online, Cellphone and<br />
Telephone Banking)<br />
Free Free<br />
Provisional Statements Free Free<br />
Interest Payments Free Free<br />
Charge for Early Redemption<br />
As per terms and<br />
conditions<br />
Flexi Fixed Deposit Accounts<br />
As per terms and<br />
conditions<br />
This account is fixed for 3 or 12 months. Cash can be invested at a<br />
great interest rate while allowing you access to a portion of your funds.<br />
Money can also be added into the account at any time.<br />
Fee Description Flexi Fixed Deposit<br />
Subscriptions to inContact, Online,<br />
Cellphone and Telephone Banking and the<br />
FNB Banking App<br />
Free<br />
Deposits Free<br />
Withdrawals (terms and conditions apply) 2 free withdrawals (maximum 15% each)<br />
Balance Enquiries (FNB ATM, Branch, Online,<br />
Cellphone and Telephone Banking)<br />
Free<br />
Provisional Statements Free<br />
Interest Payments Free<br />
Charge for Early Redemption As per terms and conditions
Fixed Deposit Accounts<br />
Get a fixed investment term and fixed interest rate, with higher returns.<br />
Fixed Deposit Accounts<br />
A flexible fixed deposit which allows you to either; select your<br />
investment term, from 7 days to 60 months, or select your maturity<br />
date. You may also choose to capitalise your interest monthly,<br />
allowing you to earn interest on interest, or you may withdraw your<br />
interest on demand.<br />
Effective Rate Fixed Deposit<br />
Invest from 2 to 60 months and receive interest at maturity.<br />
Restart Fixed Deposit<br />
A 13 month fixed deposit which allows you to restart your<br />
investment once during your investment term.<br />
Fee Description<br />
Fixed Deposit<br />
Account<br />
Effective Rate Restart<br />
Subscriptions to<br />
inContact, Online,<br />
Cellphone and<br />
Telephone Banking<br />
and the FNB Banking<br />
App<br />
Free Free Free<br />
Deposits Free Free Free<br />
Withdrawals (terms<br />
and conditions apply)<br />
Balance Enquiries<br />
Free Free Free<br />
(FNB ATM, Branch,<br />
Online, Cellphone and<br />
Telephone Banking)<br />
Free Free Free<br />
Provisional Statements Free Free Free<br />
Interest Payments Free Free Free<br />
Charge for Early<br />
Redemption<br />
As per terms and<br />
conditions<br />
As per terms and<br />
conditions<br />
For any fee or Investment Product related queries please call<br />
087 320 4321.<br />
As per terms and<br />
conditions<br />
Share Investing<br />
Share Investing gives you access to invest directly in JSE<br />
shares and Krugerrands online and in real time. Investing<br />
in shares and directly in gold (through Krugerrands)<br />
is a great way to build your wealth as it allows you to<br />
diversify your investment and benefit from company<br />
profits and dividends over time.<br />
Who is this for?<br />
Whether you are new to investing in shares, or a seasoned share<br />
veteran, we offer two products that will suit your level of experience<br />
in the share market:<br />
Share Builder<br />
Choose from a pre-selected range of JSE blue chip shares to help<br />
you start your Share Investing Portfolio. Now you can also invest<br />
directly in Krugerrands via this product.<br />
Share Investor<br />
If you have some experience in the share market, Share Investor<br />
allows you to invest in the full range of JSE listed shares and<br />
Krugerrands in real time.<br />
All fees include VAT unless otherwise stated.<br />
Fees that have not changed or have decreased are shown in orange.<br />
Monthly Fees<br />
39 40<br />
Share Builder Share Investor<br />
Monthly Account Fee* R17.00 R45.00<br />
Subscription to Online, Cellphone and Telephone<br />
Banking and the FNB Banking App<br />
Krugerrand Safe Keeping Fee<br />
Free Free<br />
0.86% of market<br />
value<br />
0.86% of<br />
market value<br />
* A monthly account of R75.00 is charged on Non Resident and Emigrant Blocked Accounts.<br />
Transaction Fees<br />
Card Self-Service * Telephone<br />
(Consultant)<br />
Branch<br />
Withdrawals - - - R30.00 +<br />
1.35% of value<br />
Transfers - R3.50 R30.00 R30.00<br />
Payments - R11.00 R30.00 R30.00<br />
* FNB Online Banking, Cellphone Banking, Telephone Banking (IVR), FNB Banking App and<br />
FNB ATMs.
Trade Fees (of Traded Amount)<br />
Fee Description Share Builder Share Investor<br />
Trade Option Delayed Trades Now Trades Delayed Trades<br />
Brokerage Fee<br />
2% (min R50)<br />
plus VAT<br />
0.6% (min R80)<br />
plus VAT<br />
Other Account Related Fees Fee<br />
2% (min R50)<br />
plus VAT<br />
Investor Protection Levy Not Applicable 0.0002% plus VAT Not Applicable<br />
STRATE Settlement<br />
Charge<br />
Securities Transfer Tax<br />
(only on Share Purchase)<br />
Not Applicable<br />
0.005459%<br />
(Min R10.95, Max<br />
R54.59) plus VAT<br />
Not Applicable<br />
Not Applicable 0.25% Not Applicable<br />
Deposits<br />
Cheque Deposits<br />
FNB ATM and FNB Branch (per deposit)<br />
Cash Deposits<br />
R15.00<br />
FNB ATM 0.70% of value, min R5.50<br />
FNB Branch 1.35% of value, min R20.00<br />
ENC Upliftment Fee and Special Clearance R75.00<br />
Deposit of post-dated cheque (per cheque) R80.00<br />
Non-Standard Services Fee<br />
Share Transfer (per counter)<br />
Account Transfer In Free<br />
Account Transfer Out R125.00<br />
Internal Transfer Free<br />
Portfolio Move In Free<br />
Portfolio Move Out<br />
Other Fees<br />
R95.00<br />
Cancellation (off- exchange instruction) R130.00<br />
Normal Dematerialisation (per counter) R100.00<br />
Urgent Dematerialisation (per counter) R550.00<br />
Normal Rematerialisation (per counter) R750.00<br />
Urgent Rematerialisation (per counter) R1 200.00<br />
Exchange (per counter) R100.00<br />
Indemnities (excl. insurance per counter) R350.00<br />
Registration / Change of beneficial (excl. TAX) POA<br />
Monthly Safe Custody Fee (only on share portfolio<br />
0.0005% of value<br />
values > R10m in market value)<br />
exceeding R10m<br />
Portfolio Evaluation<br />
Share Removal (per instruction)<br />
Normal: Value of securities<br />
R40.00<br />
R1 – R50 000 R900.00<br />
R50 000 – R2 000 000 R1 400.00<br />
R2 000 000 +<br />
Fast Track: Value of securities<br />
R2 400.00<br />
R1 – R50 000 R1 480.00<br />
R50 000 – R2 000 000 R2 500.00<br />
R2 000 000 + R4 400.00<br />
For any fee or Share Investing related queries, please phone<br />
0860 SHARES (742 737).<br />
Credit Cards<br />
41 42<br />
These days it seems that everything<br />
costs money… but at FNB we can help you save<br />
because our FNB Credit Card is no longer just about credit, it has<br />
grown into the ultimate transactional tool giving you real value<br />
and benefits that make life rewarding with everyday savings.<br />
You save R6 770*<br />
with your FNB Classic<br />
Credit Card<br />
You save R8 348*<br />
with your FNB Gold<br />
Credit Card<br />
10 Reasons to make life more rewarding every day…<br />
FNB Fuel Rewards<br />
Earn up to 15% of your fuel spend back when you purchase fuel on<br />
your FNB Credit or Linked Petro Card! For qualifying criteria, earn rules<br />
and rewards tables, please visit www.fnb.co.za.<br />
Earn eBucks<br />
Earn 10 eBucks for every R100 spent. Unlimited earn on your budget<br />
purchases and capped at R5 000 for “Classic” (Silver) cardholders,<br />
R10 000 for Gold cardholders and R20 000 for Platinum cardholders.<br />
Every Swipe is Free<br />
Save on average R3.50 per swipe.<br />
AA Emergency Roadside Assistance (on Petro Cards)<br />
Free AA Emergency Roadside Assistance, giving you peace of mind<br />
motoring. Including call-out & tow-in service.<br />
Domestic Airport Lounge Access<br />
(Platinum Cardholders Only)<br />
Relax in the SLOW Domestic Lounges in the Domestic Terminals of<br />
O.R. Tambo, King Shaka and Cape Town International airports.<br />
Comprehensive Global Travel Insurance<br />
Get FREE Comprehensive Global Travel Insurance for every ticket<br />
purchased with your FNB Credit Card.<br />
Free Online Banking<br />
Online banking can cost up to R21.95 per month elsewhere.<br />
Unique Mobile Banking App<br />
Benefit from the convenience of using FNB’s unique mobile App for<br />
seamless mobile banking, Free.<br />
Free inContact<br />
Be assured of total control of activity on your account - and get<br />
inContact SMS service, free.<br />
Up to 55 Days Interest Free<br />
You save R12 459*<br />
with your FNB<br />
Platinum Credit Card<br />
You save R2 160*<br />
with your linked FNB<br />
Petro Card<br />
Visit www.fnb.co.za for more information or call 087 575 1111.<br />
* Amount calculated on the annual average transactions of FNB Credit Card customers. E & OE.<br />
Terms, conditions and rules apply.
FNB Credit Card offers the following value added services:<br />
Included: (part and parcel of your<br />
product)<br />
Debt Protection Plan:<br />
Automatic Debt Protection protects you and your family, at no<br />
additional cost, from the outstanding debit balance on your FNB<br />
Credit Card account or the specified maximum amount as stated in<br />
the table below, whichever is the lesser at the time of your death or<br />
permanent disability.<br />
We offer Top-up Debt Protection Plan (TDPP) as a top-up to<br />
Automatic Debt Protection to extend your specified maximum debt<br />
cover at an additional cost, as per the table below.<br />
Debt Protection *<br />
Value-add Services*<br />
Automatic Debt<br />
Protection Plan (ADP)<br />
Speci-<br />
Premium fied Max<br />
Amount<br />
Optional:<br />
(customer needs to apply)<br />
FNB Fuel Rewards Free Online Banking Subscriptions Free<br />
FNB Airtime Rewards Free Telephone Banking Subscriptions Free<br />
Automatic Debt Protection* Free Cellphone Banking Subscriptions Free<br />
Lost Card Protection Free inContact (SMS and e-mail notification) Free<br />
PIN Replacement Free Decline inContact Free<br />
AA Emergency Roadside<br />
Assistance (Petro Cards only)<br />
Free<br />
Comprehensive Global Travel<br />
Insurance*<br />
Free<br />
* Terms and conditions apply.<br />
Top-up Debt<br />
Protection Plan (TDPP)<br />
Premium<br />
(per<br />
R1000)<br />
Specified<br />
Max<br />
Amount<br />
Total<br />
Cover<br />
(ADP +<br />
TDPP)<br />
Platinum Credit Card Free R12 000 R5 R88 000 R100 000<br />
Gold Credit Card Free R5 000 R5 R75 000 R80 000<br />
Classic (Silver) Credit Card Free R2 000 R6 R48 000 R50 000<br />
Classic (Smart) Credit Card Free R1 000 R6 R19 000 R20 000<br />
Standalone Petro Card Free R1 000 R6 R9 000 R10 000<br />
* Terms and conditions apply.<br />
eBucks* (Classic (Silver), Gold and Platinum Credit Cards only)<br />
eBucks is FNB’s innovative rewards programme. You can enjoy being<br />
rewarded by swiping your FNB Credit Card.<br />
There is no minimum card spend required for you to start earning<br />
eBucks, but rewards will only be paid out once the minimum payment<br />
for that specific account is made. Excluded transactions include fuel<br />
purchases, cash withdrawals, third party payments, balance transfers,<br />
electronic fund transfers (EFTs) and gaming transactions.<br />
SLOW Domestic Lounge*<br />
Platinum Credit Card customers enjoy access to SLOW Domestic<br />
Lounges, at the Domestic Terminals of O.R. Tambo, Cape Town and<br />
King Shaka International airports. Qualifying criteria and terms of<br />
usage are detailed in the table below.<br />
Qualifying<br />
Criteria<br />
Active Platinum<br />
Credit Card in<br />
good standing**<br />
with monthly<br />
spend of<br />
R5 000 or more<br />
in the billing /<br />
statement period<br />
preceding the<br />
visit<br />
Fee Description Fee<br />
Credit Card Annual eBucks Fee R200.00 (per annum, per account)<br />
Earn Rate (Straight and Budget) eB10 (R1.00) for every R100.00 spent<br />
Loyalty Cap (maximum qualifying card<br />
spend per month):<br />
Straight Budget<br />
Platinum Credit Card R20 000 Unlimited<br />
Gold Credit Card R10 000 Unlimited<br />
Classic (Silver) Credit Card R5 000 Unlimited<br />
Time of<br />
entry<br />
Peak time<br />
allocation<br />
(Peak time is<br />
not transferable<br />
to Off-peak<br />
time)<br />
Off-peak time<br />
allocation<br />
(Peak time is<br />
not transferable<br />
to Off-peak<br />
time)<br />
43 44<br />
Visits<br />
2 SLOW Lounge<br />
visits (per billing/<br />
statement period)<br />
for the cardholder<br />
only and no guest<br />
visits<br />
4 SLOW Lounge<br />
visits (per billing/<br />
statement period)<br />
for the cardholder,<br />
including guests<br />
(i.e. 4 visits for the<br />
cardholder only; 2 visits for<br />
the cardholder with 1 guest<br />
per visit or 1 visit for the<br />
cardholder with 3 guests)<br />
Fee when<br />
qualifying<br />
criteria<br />
are met<br />
FNB will cover<br />
the R250 entry<br />
fee if your<br />
account is in<br />
good standing<br />
FNB will cover<br />
the R250 entry<br />
fee if your<br />
account is in<br />
good standing<br />
Fee when<br />
qualifying<br />
criteria are<br />
NOT met<br />
R250.00 per<br />
person<br />
R250.00 per<br />
person<br />
* Terms and conditions apply.<br />
** An account “in good standing” is one that is not overdrawn or in arrears, nor are you in<br />
debt counseling, sequestration or any legal or collections process with FNB.<br />
Additional guests (subject to availability and at the SLOW Domestic<br />
Lounge Manager’s discretion) and visits over the allocated free visits:<br />
Peak time R250.00 per person<br />
Off-peak time R125.00 per person<br />
Peak times<br />
include:<br />
Monday - Friday 04h45 - 07h00 and again between 15h00 - 17h30<br />
Sundays 15h00 - 17h30
Credit Card Pricing<br />
NCA Customers<br />
(Credit Agreements after 1 June 2007)<br />
You are an NCA customer if:<br />
• You entered into a credit agreement with us on or after 1 June 2007.<br />
• You were an existing FNB Credit Card customer, who after 1 June<br />
2007 chose to re-contract with us.<br />
Monthly NCA Card Fees:<br />
Card fees for our product range have been segmented below for<br />
ease of reference:<br />
Card Fees<br />
Monthly<br />
Card<br />
Fee<br />
Usury Customers<br />
(Credit agreements taken up prior to 1 June 2007 - governed<br />
by Usury Act)<br />
You are a Usury customer if:<br />
• You were a customer with FNB Credit Card prior to 1 June 2007.<br />
Annual Usury Card Fees:<br />
Additional<br />
Cards (Per<br />
Linked Card)<br />
Linked Petro<br />
Card (Per<br />
Linked Card)<br />
Once-off<br />
Initiation<br />
Fee<br />
Platinum R50.00 R11.25 R11.25 R135.00<br />
Gold R25.83 R11.25 R11.25 R135.00<br />
Classic (Silver) R21.50 R11.25 R11.25 R135.00<br />
Classic (Smart) R35.50 R11.25 R11.25 Not Applicable<br />
Standalone Petro R24.16 R24.16 Not Applicable R135.00<br />
Card fees for our product range have been segmented below for<br />
ease of reference:<br />
Card Fees<br />
Annual<br />
Card Fee<br />
Additional<br />
Cards (Per<br />
Linked Card)<br />
Linked Petro<br />
Card<br />
(Per Linked Card)<br />
Platinum R600.00 R135.00 R135.00<br />
Gold R310.00 R135.00 R135.00<br />
Classic (Silver) R258.00 R135.00 R135.00<br />
Classic (Smart) R35.50 R11.25 R11.25<br />
Standalone Petro R290.00 R290.00 Not Applicable<br />
Card fee refers to costs of account and transactional maintenance of your Primary Card Account.<br />
Please Note: Classic (Smart) Credit Card fees are charged monthly for both NCA and Usury<br />
customers and are no longer available to new customers.<br />
Fees that have not changed or have decreased are shown in orange.<br />
45 46<br />
Card Self-Service * Telephone<br />
(Consultant)<br />
Branch<br />
Credit Card Purchases<br />
(Straight / Budget)<br />
Free** - - -<br />
Fuel Purchases<br />
(Petro Cards only)<br />
R3.95 - - -<br />
FNB Prepaid Purchases - R1.70 - -<br />
FNB Cash Withdrawals<br />
(local)<br />
Linked Account Transfers -<br />
Transaction Fees<br />
-<br />
R6.00 per<br />
R500 or part<br />
thereof***<br />
R3.30<br />
(IVR Smart<br />
Transfer: Free)<br />
-<br />
R30.00 +<br />
1.35% of<br />
value****<br />
R28.00 -<br />
Third Party Payments - R7.20 R28.00 -<br />
* FNB Online Banking, Cellphone Banking, Telephone Banking (IVR), FNB Banking App and<br />
FNB ATMs.<br />
** International Currency Commission and Conversion fee of 2.75% (Classic, Silver, Gold<br />
and Platinum) of the transaction value applies for international purchases.<br />
*** ATM Cash Withdrawals at other Banks’ ATM charged at R6.50 + (R6.00 per R500 or<br />
part thereof, max R24.00) from the first withdrawal.<br />
**** Includes all financial institution branches and the purchase of foreign exchange.<br />
Other FNB Credit Card related Fees<br />
(applicable to both NCA and Usury)<br />
Fee Description Fee<br />
Cash Withdrawals<br />
FNB Mini ATM (per R500 or part thereof) R2.90<br />
Other Banks’ Mini ATM (per R500 or part thereof) R4.25<br />
International Branch or ATM Cash Withdrawal* R25.70 + 1.60% of value<br />
Cash on budget (not offered on Smart Credit Cards) R41.50 + % of value:<br />
Classic (Silver) 2.50%<br />
Gold 2.25%<br />
Platinum<br />
Deposits<br />
Cheque Deposit*<br />
2.00%<br />
FNB ATM and FNB Branch (per deposit)<br />
Cash Deposits<br />
R14.70<br />
(Free for Encore)<br />
FNB ATM with Automated Deposit Terminal (ADT)<br />
0.70% of value,<br />
minimum R5.50<br />
FNB Branch and FNB ATM with envelope deposits<br />
1.35% of value,<br />
minimum R20.00<br />
Cheque Clearance Fee<br />
Voucher Retrieval Requests<br />
R220.00<br />
Local R65.00<br />
International<br />
Balance Enquiries<br />
R225.00<br />
FNB ATM Free<br />
FNB Branch R3.95<br />
International ATM/Branch R3.95<br />
Other Banks’ ATM R3.95<br />
* This fee is subject to exchange rate fluctuations and may be reviewed quarterly.<br />
Some international ATMs charge an additional surcharge.
Statements<br />
Current monthly statement (e-mail) Free<br />
Current monthly statement (post) Free<br />
Dual statement (e-mail and post) R12.60<br />
FNB ATM Mini Statement (view or print) R2.80<br />
FNB Branch<br />
Historical Statements:<br />
R6.00<br />
Paper statement R6.00<br />
E-Mail (per statement)<br />
Penalty Fees<br />
R5.00<br />
Late Payment Fee (not applicable to NCA accounts with<br />
credit agreements after 1 June 2007)<br />
R220.00<br />
Over Limit Fee (not applicable to NCA accounts with credit<br />
agreements after 1 June 2007)<br />
Balance Transfer (BT) early settlement fee (not applicable<br />
R220.00<br />
to NCA accounts with credit agreements after 1 June<br />
2007)<br />
Other Fees<br />
R255.00<br />
Changes to Account Limits Free<br />
Declined Transaction Fee R6.50<br />
Bank Cheque Administration Fee R60.00<br />
Special Arrangement Fee R330.00<br />
Reschedule Fee R84.00<br />
Budget Facility Setup Fee (if not done at Point-of-Sale) R32.00<br />
LOTTO / PowerBall Purchase R1.80<br />
Prepaid Transaction Fee (FNB ATM, Cellphone, Online and<br />
Telephone Banking)<br />
R1.70<br />
Card Replacement Fee (per card)(standard 3-day delivery) R95.00<br />
Unpaid Fees R220.00<br />
Arrears Fee (NCA accounts with credit agreements after<br />
1 June 2007)<br />
R120.00<br />
Fast-track Card Replacement Fee (per card) (24-hour delivery<br />
on request)<br />
R385.00<br />
Card Delivery to the nearest FNB Branch Free<br />
Card Courier Personal Delivery (free for Platinum Credit<br />
Card holders)<br />
R195.00<br />
Temporary Credit Service Fee** R53.00<br />
** A monthly service fee in accordance with the National Credit Act and not exceeding the<br />
maximum permissible.<br />
Convenience and Value Added Service Fees Fee<br />
Send Money to an FNB eWallet<br />
Value: R0.01 – R1 000.00 R8.50<br />
Value: R1 000.01 – R1 500.00 R12.50<br />
Should you require further information on any FNB Credit Card<br />
products or services, please contact FNB Credit Card Customer<br />
Enquiries on 087 575 1111 or 011 369 2800.<br />
Retail Forex<br />
FNB Foreign Exchange and Payment Solutions<br />
The table below shows the charges for some of the<br />
common foreign exchange transactions. Please note that<br />
FNB may change these during the year without notice.<br />
Fees that have not changed or have decreased are shown in orange.<br />
Foreign exchange bought from FNB<br />
Description Flat fee Commission<br />
charge<br />
47 48<br />
Minimum Maximum<br />
Cash Passport 1.875% R55.00 No maximum<br />
Initial Card Fee R110.00 - - -<br />
Travellers Cheques None 1.875% R75.00 No maximum<br />
Foreign Notes None 1.875% R65.00 No maximum<br />
Foreign exchange sold to FNB<br />
Description<br />
Cash Passport<br />
Flat fee Commission<br />
charge<br />
Minimum Maximum<br />
Commission (if originally bought<br />
from FNB and proceeds are<br />
credited to an FNB Transactional<br />
Account)<br />
Free Free Free Free<br />
Commission (if proceeds are<br />
credited to an account other<br />
than an FNB Transactional<br />
Account)<br />
Travellers Cheques<br />
Commission (if originally bought<br />
from FNB and proceeds are<br />
credited to an FNB Transactional<br />
Account)<br />
Commission (if proceeds are<br />
credited to an account other<br />
than an FNB Transactional<br />
Account)<br />
Foreign Notes<br />
None 1.875% R55.00 No<br />
maximum<br />
Free Free Free Free<br />
None 1.875% R75.00 No<br />
maximum<br />
Commission None 1.875% R65.00 No<br />
maximum<br />
Foreign exchange transfers abroad<br />
Description Flat fee Commission charge Minimum Maximum<br />
Outward swifts 0.5% R125.00 R660.00<br />
Swift charge R100.00<br />
ZAR fee R100.00<br />
Unpaid/return fee R150.00<br />
Foreign Cheques 0.65% R150.00 R700.00<br />
Draft charge R100.00<br />
Unpaid/return fee R150.00
Foreign exchange transferred from abroad<br />
Description Flat fee Commission charge Minimum Maximum<br />
Inward swifts 0.45% R125.00 R660.00<br />
ZAR fee R100.00<br />
Unpaid/return fee R150.00<br />
Foreign Cheques 0.65% R150.00 R700.00<br />
Unpaid/return fee R150.00<br />
Money gram<br />
Send amount (USD) Send Fee (USD)<br />
From To<br />
$0.01 $50 $7<br />
$50.01 $100 $10<br />
$100.01 $150 $11<br />
$150.01 $200 $13<br />
$200.01 $250 $15<br />
$250.01 $300 $17<br />
$300.01 $400 $19<br />
$400.01 $500 $24<br />
$500.01 $600 $29<br />
$600.01 $700 $34<br />
$700.01 $800 $39<br />
$800.01 $900 $44<br />
$900.01 $1 000 $49<br />
$1 000.01 $1 200 $55<br />
$1 200.01 $1 500 $63<br />
$1 500.01 $1 800 $80<br />
$1 800.01 $2 500 $100<br />
$2 500.01 $5 000 $150<br />
$5 000.01 $7 500 $250<br />
$7 500.01 $10 000 $300<br />
Other Fees<br />
Global Account transfers<br />
Transfer to/from your rand account from/to your foreign<br />
R50.00<br />
currency account<br />
Transfer between currency accounts R50.00<br />
Withdrawal or deposit using another Forex product Charges levied as per<br />
Forex product used<br />
Credit Interest rate: LIBID LESS 1.50%<br />
Debit Interest rate: LIBOR PLUS 1.50%<br />
Delivery<br />
Delivery charge R135.00<br />
Failed delivery charge (if customer is not available when<br />
R125.00<br />
appointment was made)<br />
Security charge (for deliveries of value greater than R100 000) R170.00 per<br />
R10 000.00 over<br />
R100 000.00<br />
Other services<br />
VISA letters On request<br />
Exchange Control Applications to SARB R1 140.00<br />
Attesting Forms NEP. Where appropriate all charges are levied in<br />
Rand and calculated based on the Rand value of the transaction.<br />
International Debit Card usage<br />
International Commission and Conversion fee on purchases and<br />
cash withdrawals<br />
49 50<br />
On request<br />
2.75% of transaction<br />
value<br />
You can enquire about other charges for our wide range of foreign<br />
exchange products at your nearest FNB Branch or by calling<br />
08601 FOREX (36739).
Home Loans<br />
With a Home Loan from FNB you are one step closer to<br />
buying your dream home. Charges applicable to new and<br />
existing FNB Home Loans are tabled below.<br />
Fees that have not changed or have decreased are shown in orange.<br />
Fee Description Fee<br />
Monthly Fees<br />
Please note that the monthly service fee<br />
applicable to your home loan will be charged<br />
irrespective of the balance outstanding and<br />
will only cease when the bond is cancelled.<br />
R57.00 for loans granted post<br />
30 June 2008<br />
New and Further Lending<br />
Once-off Initiation Fee R5 700.00<br />
Existing Home Loan Fees<br />
Cheque Deposit Fee R15.00<br />
Cash Deposit Fee 1.35% of value, minimum R20.00<br />
Cheque and Cash Deposit fees are charged<br />
for deposits made in excess of double the<br />
required monthly repayment.<br />
Building Loan Fees<br />
First 6 free, thereafter R285.00<br />
Inspection Fee (Construction period only)<br />
per inspection<br />
Other Fees<br />
Future Use Withdrawal Fee R1 250.00<br />
Variation Agreement Fee R285.00<br />
Revaluation Fee R1 250.00<br />
Early Termination Fees<br />
Early Settlement Fee<br />
Fixed Rate Breakage Fee<br />
An early termination fee is charged when<br />
a Home Loan is cancelled without giving<br />
90 days notice. The fee is calculated on<br />
the outstanding balance at your current<br />
interest rate.<br />
A fixed rate breakage fee is charged when<br />
a fixed rate is cancelled prior to expiry.<br />
For any fee or FNB Home Loan related queries, please call<br />
0860 33 44 55.<br />
Important information<br />
• FirstRand Bank Ltd reserves the right to change pricing and<br />
package pricing or introduce new fees from time to time. We will<br />
give you at least 20 business days notice of these changes on the<br />
FNB website or on FNB ATMs.<br />
• Errors and omissions are excluded.<br />
• You must apply for each facility or product we describe<br />
individually. The grant of any facility or product is subject to you<br />
meeting the credit and qualifying criteria of that product or facility.<br />
• Each facility or product has the normal terms and conditions<br />
that apply to that facility or product. We agree these terms and<br />
conditions with the applicant. If there is conflict between such<br />
terms and conditions and those in the brochure, we will follow the<br />
normal terms and conditions that apply to such facility or product.<br />
• The Bank reserves the right to change at any time the features of<br />
any product or facility.<br />
• First National Bank, a division of FirstRand Bank Ltd, is an<br />
Authorised Financial Services and Credit Provider.<br />
We may change these prices<br />
FNB may at any time change these prices or introduce new fees.<br />
We will give at least 20 business days notice of these changes on the<br />
FNB website at www.fnb.co.za or on FNB ATMs.<br />
Standard Terminology<br />
To assist you in comparing FNB’s charges with those of other<br />
banks, we have, as far as possible, used standardised terminology<br />
thoughout this guide. This is in accordance with Section 13 of the<br />
Code of Banking Practice (COBP). In the case where we have used<br />
FNB-specific terminology, we have added the table below indicating<br />
the appropriate standardised terminology which may be used by<br />
other banks.<br />
51 52<br />
FNB Term (as per pricing guide) Standardised Terminology<br />
Card Purchase Card Transaction<br />
Payment Third Party Payment / Stop Order<br />
Cheque Cheque Payment / Cheque Encashment