Managing External Relations - Disaster Management Center ...

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Managing External Relations
(2) Identify needs for relationship building among
members of the UNHCR funding network, including:
♦ Maintaining close relations with FDRS contacts at
Headquarters for all aspects of fund raising
♦ Maintaining close relationships with the PI Section
to co-ordinate production of or obtain information
bulletins and other supporting publications
♦ Maintaining information flow networks with the
Regional Bureau, Branch Offices, and the FDRS
focal point in the field
♦ Maintaining and strengthening contacts with
funding and donor agencies and representatives
in New York, Geneva, and in the field.
(3) Cultivate relations with donors and funding agencies.
Use the following promotion techniques to develop your
relationships with donors.
Distribute information bulletins — Develop
promotional activities locally including dissemination
of regular information bulletins. Share the feedback
with the Regional Bureau, PI and FDRS.
Support field visits — Cultivate relationships with
individual donors by supporting and promoting visits
of Headquarters staff (including the High Commissioner)
and donors to the field and field staff to donor capitals
to give a wide exposure to UNHCR operations.
Plan donor meetings — With FDRS, organise donor
meetings at the operational level (such as the Horn of Africa,
the Caucasus, and Myanmar-Bangladesh). Donor contacts
may come from their capitals, Geneva or local agencies.
Atmosphere for
good donor
relations and
fund raising
Credibility
The
Institution
Field
Operations
General
positive
awareness
of UNHCR
Use the FDRS comprehensive quarterly information package, such as the funding
overview when meeting with the government, NGOs, and the media. In addition, review
the FDRS guidelines for UNHCR Representatives in their approaches to donor embassies.
Distribute UNHCR publications such as reports, fact sheets and briefing packages.
Encourage coverage by the media of donor meetings and visits to the field.
Stay informed on UNHCR’s main operations and Executive Committee matters so that
you can brief your contacts if necessary.
(4) Establish policies and procedures relevant to your operation and based on FDRS
Guidelines for Fund Raising including:
Promotion of approved programs and budgets — FDRS issues appeals for General
Programmes, Special Programmes and regional needs, if applicable. Bring these appeals
to the attention of donors at briefings. If appeals need to be altered, it will be necessary to
review program objectives and obtain agreement between the field and Headquarters.
HC
PI FDRS
Public Donors