Managing External Relations - Disaster Management Center ...

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5 Chapter Funding and Donor Relations By studying this chapter you will learn about: UNHCR’s ability to raise money is based on a general atmosphere of credibility involving: the cost-effectiveness of field operations, the perception of UNHCR as an institution (its role, mandate and management), as well as the international impact of the High Commissioner. With increasing demand and competition for resources, the funding of UNHCR’s operations and its relations with both private and public sector donors require an agency-wide team effort. Donors are not only demanding more control of funds through earmarking and reporting requirements but they also want more visibility. While UNHCR visibility in the media has an important influence on donors, direct relations between UNHCR field offices and donor representatives are also very important. This chapter is designed to help you deal effectively with key actors and fundraising issues. Overarching Goals for Media Relations: ♦ Protection of refugees/persons of concern ♦ Co-ordinated relief effort to maximise resources ■ ■ ■ The roles of key actors in funding and donor relations ■ Guidelines for communicating with donors Specific Goals for Funding and Donor Relations To maintain constructive relationships with donors. To seek active involvement of donors in missions and fundraising activities. To make program needs, progress and problems clear to donors. To demonstrate the practical use of donor funds. Knowledge Base Understanding needs, interests and requirements of donors. Understanding political and economic issues. Recognising key individuals and groups for relationship development to promote fund raising. Technical knowledge of funding sources. 69
EP 04 ■ 70 Managing External Relations Activities and Methods to Build Donor Relations Developing a donor relations strategy including preparing briefings and involving donors in fundraising activities and in missions to see refugee sites. Promoting funding for approved budgets. Supplying Funding and Donor Relations Services (FDRS) with information from the field for preparing appeals and reports on the use of funds. Relationships with Donors and Funding Agencies UNHCR provides assistance to refugees through two types of programs—General and Special— both of which depend on voluntary contributions. UNHCR’s financial requirements for the General Programmes are submitted in November each year to a Pledging Conference by the UN Secretary General. This is an occasion where many Governments announce their basic core contribution to UNHCR. However, the conference tends to cover only 25-30% of the General Programme requirements for the following year. Appeals for Special Programmes are issued regularly throughout the year. Whenever possible, UNHCR participates in Consolidated Inter-Agency Appeals. Donors and Funding Agencies While UNHCR receives some international assistance from private individuals and organisations, the majority is provided through donor governments. Some donor government resources may be provided multilaterally, or through the UN system, while others are channelled bilaterally, or directly from the donor to the recipient government. Almost all donor governments involved in international relief operations have embassy representatives in the countries where UNHCR is present and usually have specialists who focus on relief efforts. Discussions with donors in the field may occur through meetings with the UNHCR Representative and through visits by donor representatives to field sites. In addition, the Resident/Humanitarian Coordinator may arrange meetings between major donors and the UN agencies as a group. Donors may also form co-ordination bodies for their mutual benefit in an emergency. One such case was the Somalia Aid Co-ordination Body consisting of representatives from major donor countries and UN agencies that operated during and even after the emergency. UNHCR FDRS Staff and Focal Points Along with the PSFR and Public Information (PI) services, UNHCR is also involved with fundraising activities. UNHCR’s Funding and Donor Relations Services (FDRS) is a specialised department that offers a window through which donors can look at UNHCR, its mandates, policies and operations. FDRS uses its relationships with donors to promote UNHCR in general terms and to negotiate funding. FDRS in Geneva establishes strategies for funding on the basis of global and programme needs. Because of the requirements imposed by various donors and the sensitive nature of donor relations, it is important that the FDRS funding strategy and FDRS guidelines are honoured by UNHCR offices and operations in the field. FDRS relies on information from the field on protection and services and field-generated appeals—these have proved to be the most effective fundraising devices. Field staff should keep FDRS informed about the results of discussions with donors. For all major operations, UNHCR assigns focal points among its field staff for action and follow-up on fundraising issues. Their task is not to negotiate contributions—with very few exceptions for
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