Managing External Relations - Disaster Management Center ...

Exercise
Chapter 2
Use the following worksheet to identify skills that you lack or improvements you
would like to make in your skills related to facilitation, negotiation, and problem
solving. These needs can be identified by watching yourself on a videotape, using
a tape recorder, getting feedback from associates on your performance, or by
analysing what you need for the situation you work in. The needs you record should
become part of a personal training program and should also be communicated to
those responsible for staff training. You should also record your strengths so that
they may be shared with others in a training program.
Skill areas Notes on strengths Personal improvement plan
and weaknesses and training possibilities
Example: Facilitation Good at planning sessions but Practice with associates and at
need more experience in meetings, record progress,
giving feedback distance learning course on internet
Example: Negotiation Become nervous over arguments Observe experienced facilitators
and conflicts, need to learn to handle conflict situations, share
employ tools and theory to experiences with colleagues, use
understand the root of problems training videos
Facilitation
Negotiation
Problem Solving
Others
EP
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