Managing External Relations - Disaster Management Center ...

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Chapter 1 Self-Assessment Questions Check T or F to indicate whether a statement is True or False ■T ■F 1. Understanding of political issues is vital in all three categories of external relations. Chapter 1 ■T ■F 2. Response to competitive behaviour should also be competitive especially when mutual goals are at stake. ■T ■F 3. Networking includes using your contacts’ networks as well as your own. ■T ■F 4. It will soon be nearly impossible to network without using email. ■T ■F 5. The note verbale can sometimes be used to answer a formal letter. Multiple choice. Mark ALL correct statements—more than one may apply. 6. Networking is similar to contingency planning in that: ■A It is pure teamwork ■B It is based on cultivating your contacts before you need them ■C It allows you to take much more than you put in ■D It develops on its own. 7. Practices to pursue in networking do NOT include: ■A Repaying those who have helped you through offering support and feedback ■B Sharing confidential information or information harmful to another’s relationships ■C Distributing up-to-date business cards ■D Recording and filing information on a new contact within 24 hours 8. Briefing packages may include: ■A PI materials ■B Fact sheets ■C News Releases ■D All of the above EP 04 15
EP 04 16 Managing External Relations 9. Trustworthy actions are characterised by all of the following except: ■A Openness and transparency. ■B Sharing of information and resources. ■C Healthy competition ■D Accepting and supporting others 10. Which of the following statements is true about trust? ■A Trust is easily regained once lost. ■B Friendly competition is no threat to trust. ■C Trust can be networked—through other trusting relationships. ■D Trust is optional in co-operative and collaborative relationships. Exercise To improve your own external relations skills, list below all the possible sources, methods and activities available to you in your current work situation. Knowledge, skills, and activities needed Sources and methods for knowledge, to promote external relations goals skills and activities development In-depth knowledge of political and social issues Understanding international protection laws and issues, and mandates of UNHCR Being aware of national priorities and needs Understanding agencies’ goals This module; and activities and relationships in the network Being aware of changes in the international response system
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Disaster Management Center Universi
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