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Annex 3 PARinAC Principles A set of principles or ‘Best Practices’ for building effective partnerships has been identified as a result of the PARinAC (Partnership in Action) process for UNHCR and its implementing partners, and is based on past experiences and lessons learned. While some are more applicable to working partner arrangements in emergency operations, many or all may apply to relationships with governments, the media and donor agencies. The principles are: 1. Striving to understand each other’s point of view. Conflicts may be avoided or resolved if both parties understand the other’s position. 2. Learning from each other. All parties have expertise; opportunities should be created to share it. 3. Committing jointly to excellence and improvement. This commitment will foster attitudes of striving for excellence and encourage open discussion of problems and weaknesses in implementation. 4. Committing to transparency and information sharing. This commitment will facilitate decision-making and help prevent misunderstanding and frustration. 5. Looking for synergy. All parties should cooperate creatively to optimize resources. 6. Promoting a win-win situation. Parties should seek ways of working to benefit all. 7. Communicating in all directions. Information should flow up, down and sideways. 8. Planning and solving operational problems together. This practice helps to build teams whose members will support each other in times of difficulty. 9. Facilitating continuous prioritization. Issues and concerns should be assessed in terms of their urgency to allow timely action to be taken. 10. Respecting each other’s expertise. Overall implementation capacity will be strengthened by wisely combining and using each agency’s expertise. continued 105
EP 04 106 Managing External Relations 11. Defining roles, standards and limits and agreeing to respect them. Consistency in meeting standards or limits will lead to high quality results. 12. Identifying policy gaps, setting policy and sharing policy with all concerned parties. Timely decisions that are properly communicated ensure that protection and assistance activities have the desired impact. 13. Committing to training from the earliest stage of an emergency operation. Formal and informal training can help to meet requirements for knowledge and skills for those involved in emergency operations.
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Acknowledgments This course draws o
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