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Managing External Relations - Disaster Management Center ...

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Annex<br />

3 PARinAC Principles<br />

A set of principles or ‘Best Practices’ for building effective partnerships has been<br />

identified as a result of the PARinAC (Partnership in Action) process for UNHCR<br />

and its implementing partners, and is based on past experiences and lessons<br />

learned. While some are more applicable to working partner arrangements in<br />

emergency operations, many or all may apply to relationships with governments,<br />

the media and donor agencies. The principles are:<br />

1. Striving to understand each other’s point of view.<br />

Conflicts may be avoided or resolved if both parties<br />

understand the other’s position.<br />

2. Learning from each other. All parties have expertise;<br />

opportunities should be created to share it.<br />

3. Committing jointly to excellence and improvement.<br />

This commitment will foster attitudes of striving for excellence<br />

and encourage open discussion of problems and weaknesses in<br />

implementation.<br />

4. Committing to transparency and information sharing.<br />

This commitment will facilitate decision-making and help<br />

prevent misunderstanding and frustration.<br />

5. Looking for synergy. All parties should cooperate creatively<br />

to optimize resources.<br />

6. Promoting a win-win situation. Parties should seek ways of<br />

working to benefit all.<br />

7. Communicating in all directions. Information should flow<br />

up, down and sideways.<br />

8. Planning and solving operational problems together.<br />

This practice helps to build teams whose members will support<br />

each other in times<br />

of difficulty.<br />

9. Facilitating continuous prioritization. Issues and concerns<br />

should be assessed in terms of their urgency to allow timely<br />

action to be taken.<br />

10. Respecting each other’s expertise. Overall implementation<br />

capacity will be strengthened by wisely combining and using<br />

each agency’s expertise.<br />

continued<br />

105

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