Managing External Relations - Disaster Management Center ...

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EP-04 Check T or F to indicate whether a statement is True or False COURSE PRETEST ■T ■F 1. In emergencies, media influence over public perceptions is generally exaggerated. ■T ■F 2. Feelings of trust are optional in professional relationships. ■T ■F 3. Governments and diplomatic corps play key roles in all aspects of the refugee program cycle including assessment, planning and budgeting. ■T ■F 4. UN co-ordination in emergencies follows a well-established model that has been proven in past emergencies. ■T ■F 5. The concept of networking is based on establishing contacts when you need them and storing them in archives when the need is over. ■T ■F 6. Briefings for donors are only effective when donor field representatives send written information back to their capitals. ■T ■F 7. The best reason for learning facilitation skills is to know how to chair a meeting. ■T ■F 8. Conflict is a symptom of a poor relationship and has to be resolved through problem solving exercises. ■T ■F 9. Nearly all personal communication habits have to be altered in order to have effective relations with the media. ■T ■F 10. Donor relations strategies established for field offices are most effective when they hinge upon a centrally planned global strategy. ■T ■F 11. The current momentum for collaboration and co-ordination between assistance agencies aims to achieve increased efficiency and cost effectiveness and eliminate gaps and duplications in services. ■T ■F 12. Even when procedures are impromptu and ad hoc UNHCR can profit from media contacts. ■T ■F 13. Visits to support funding and donor relations are needed both for donors to the field and for field staff to capital cities. ■T ■F 14. In emergencies, representatives from Public Information Services and Funding and Donor <strong>Relations</strong> Services are normally part of the emergency team. 1
2 Answers Unit 1 ■T ■F 15. Participants in briefings may include government and diplomatic corps, UN organisations and NGOs, and donor representatives. ■T ■F 16. Written communications during an emergency with governments, the media, and donors are always formal and follow a set procedure. ■T ■F 17. Facilitation skills can be improved by understanding group cycles and stages of group development. ■T ■F 18. In problem solving, it is important to resolve problems quickly in the early stages of an emergency. ■T ■F 19. Information, plans and methods are important components of a strategy. ■T ■F 20. Information should be collected on the key persons and agencies at the onset of an emergency in order to establish a productive working situation with agency staff. 19. F 18. F 17. T 16. F 15. T 14. T 13. T 12. F 11. T 10. T 9. F 20. TPre-test 8. F 7. F 6. F 5. F 4. F 3. T 2. F 1. F Pre-test Answers
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Disaster Management Center Universi
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